The Milner house ahs everything you may need. Comfortable and clean. Wifi Access
It was nice and quiet after a hectic day at the office.
This is a high quality facility which is correctly priced The shower floor needs leveling up
Luxurious, well priced and a place to go back to again No
The place is very quiet and clean. It is absolutely world class. No complaints at all.
atmosphere and history of hotel.staff courtesy and owner warmth. no
Our room was spacious and beautifully decorated with antiques and items representing the Hobbit theme. We did not know that you must book a table for dinner before noon, although check--in is at 2:00 pm. This booking should be an option when you make the reservation online!
Lovely hotel with beuatiful garden, great to relax, excellent breakfast, great value for money. Especially for people who like a charming old English atmosphere.
The staff were extremely welcoming and helpful, the facilities were excellent, and the decor was superb!
the location; the ambience of the hotel and the family friendliness
The breakfast was great, staff attending was also sufficient & friendly. The pub is quite nice, i would have preferred the little stove to actually work, as you have such cold long winters in the Free State, the fireplace in the main lounge should also be restored. I had a very pleasant stay.
Loved the homey and welcoming atmosphere. the staff was very helpfull and friendly and we all enjoyed it and will recommend it to anyone travelling in that area. No
Good location and nice ambiance
the staff the two gentleman
A unique, quirky concept with well designed, laid out and furnished public areas. Friendly staff. But a disappointing stay. The whole place is faded and tired, needs a good clean and a freshen up of decor, particularly in the bedrooms. Dinner was not available unless pre-arranged on booking which had not been sufficiently flagged. Staff directed us to a restaurant nearby which was closed! Trades on a number of presidgous awards in the late 90's but did not live up to its reputation and has been allowed to go downhill.
Room, Service, Decor, location No
we watched the world cup
It was clean and had a very homely feeling about it and felt nice and cozy. Personal attention given was also most enjoyable. No
Comfortable and clean, well priced. James was our host and went out of his way to make our stay comfortable and enjoyable.We will definately be back and will reccomend your guesthouse to our friends.
The friendliness of staff, cleanliness of accommodation and proximity to good restaurants.
The rooms are spacious and well appointed, the location is very good and quiet and the staff polite and helpful. It has a nice "feel" to it. I thought that the breakfast was not in keeping with the generally high standard and price bracket of the guest house. It was by no means bad or inedible, but neither of us got exactly what we ordered and the cooked breakfast was dry and unimaginative. A small critisism in an overall really good experience.
It is not a four star hotel! The room did not even have drawers to put things in! The shower drain did not work. There was a broken lamp and the decor of the rooms is basically dull.
I honestly cannot say that there was one thing that I enjoyed during my stay, it was a pretty below-par experience for a Protea Hotel. Only one vending machine in the entire hotel, which was not in working order! The receptionist at the time was also very unfriendly, and did not make any effort to resolve the vending machine issue. Also no mini-bar in my room, so I had to drink tap water throughout the evening.
Kitchen and dining staff were friendly but not staff at desk in assisting guests Not really but tell front desk staff to be friendlier
Clean comfortable convenient. Does not have a proper bar. Hence one would leave the hotel to go for a few drinks.
The hotel was fine but misrepresented by booking.com. The internet is not free and was very unstable and did not meet international standards.
efficient staff, very friendly, always willing to help Could not get food after 11
We enjoyed the convenience and proximity it offered to our dance venue. Our room was functional and clean and provided us with all we needed. Thank-you. We opted out of the breakfast, as we dont eat big breakfasts and the price was a little too hefty for us. But if there was a smaller menu we would have considered it, eg a cafe style menu.
The staff was extremely helpful and friendly
The Hotel was newly renovated. The staff were professional and friendly and I enjoyed my stay. Good value for money.
The friendliness and willingness of all the staff to assist with any queries was a major plus factor. The atmosphere in the hotel in general was relaxed and friendly due to the excellent service provided by the always smiling staff, even when they had to deal with difficult guests - not us! The food we ordered was well presented and of excellent quality. An excellent all round visit - we would not hesitate to recommend the hotel, and will visit again. Had problem using computor in foyer, due to the keyboard and mouse being attached to too short a lead. (Difficult to manoever)
The room and accommodation far surpassed any expectation. The room was luxurious and pampered all the senses. The service was thoroughly professional.
It was well situated in BFN and also was nice and quiet.
Shower water cold
Pillows Noise at night
We didn't actually stay at the Dersley. We only found this out when we arrived that we were staying at the Upper Dersley, so cannot comment what it was like at the Dersley. Bathroom was down the hallway, not ensuite but this was at the Upper Dersley
Clean, good, comfortable bed and bedding. The linen and towels are very nice and clean. At the parking space is a big mess-up with garden trash. That was not a friendly welcome to face, just as you arrive! Defnitely not the 5 stars worth!!
Very private and yet well located, wonderful breakfasts, friendly staff No turn down service, minibar wasnt stocked or restocked for entire stay, showergel and shampoo wasnt replaced daily
Warm, clean, nicely decorated rooms, great bed, huge bathroom and great breakfast. Extremely comfortable. Welcoming staff.
The accomodation was superb. We stayed in the honeymoon suite and it was really very special. the way the room had been layed out and decorated was amazing. The jacuzzi bath was the cherry on the top.The staff were very friendly and helpful. There were not enough soaps and shampoo's in the bathroom.
Location. Room of high standard. Staff friendly, helpful. Local information available in room, including maps. Surprisingly - no shampoo or shower gel.
The friendliness of the staff and the fact that I did not have to leave the hotel to enjoy a great meal. It was pricy.
Well organised and staff available at all times. Manager showing personal interest I prefer shower in seperate bathroom
The service was not up to standardard. The staff seems not to be well trained. On the evening the restaurant did not have still water, ice cream as the freezer was broken. the waiters gave us wrong orders - full cream cherry instead of of medium cream, single tot instead of double tot.
The room was very clean and the staff were friendly and helpful. The picture on the internet is very deceptive, we thought that there would be a better view of the zoo, which I am glad about, the room faces the elephant enclosure and it was cruel to see. The shower facilities are awful, I feel sorry for people in winter.
Our room was nice, clean and spacious. The owners very wellcoming, they even sent sms to show the way to the hotel, that was really appreciated
Friendly welcome, clean and tidy and very convieniently located
Raced OFM and business on the Monday No Bar fridge
Intimate and personal care and attention. The hot water pressure was low in our shower, and had to use cold water.
Friendly service, clean room, and they upgraded us to a larger room at no extra charge. It was a newly remodeled self-catering unit for a family of 4, which I would recommend to any family.
excellent staff, comfortable guesthouse a bit far from the center but our hosts offered a good shuttle service to go to the city center and other locations.
wonderful accomadating owners with gorgeous facility wounderful breakfast = home cooked and very friendly
was not there long enough
very peacefull in the internet booking side it said " free wireless internet available " this is not correct as I had to pay for using internet
Effecient Services and very friendly owners The hotel did not a coffee percolator only instant coffee. they should have fresh brewed coffee
It is out on a farm and gives that feel. The place is still in the early development stages and I do not think you can call it a "hotel". More a B&B if you like. I will definately go back there as the "staff" were very accomodating and friendly There are no place to hang your clothes, no chairs and although it was advertised that there is wireless connection available, it was not the case.
Staff friendliness Airconditioning (planned to be installed); lack of direction notices to reception etc
Settled in beautiful nature with a "old time farm" atmosphere. Nice and quiet away from city noise. None
The room was comfortable, clean and the surroundings very pleasant, the breakfast was good and the staff that we met friendly. The place is very secluded, there is a lack of security,and if like us the only people there, it is a little worrying. We were not informed ahead of arriving there was no facilities in the evening at all for making or getting food, unless you go out to eat, and as a visitor to Bloem finding somewhere was difficult.
Tangible tranquillity. Peaceful, clean, comfortable and value for money. Will be back.
Friendly welcome. Excellent breakfast. Tranquility No Wardrobe
Big farm room Hotel lost. Nothing on the street. Not exist on the GPS... Too far to the city. Very very expensive for a farm
The room was clean and comfortable and it was quiet and beautiful surroundings. All the food wasn't ready at the same time at breakfast time. The water tastes real bad.
The convenient location as well as the privacy & cleanlines. The decor & comfort of the rooms was an extremely pleasant surprise. Staff were discreet bur friendly & the rates are good. Wish I had a reason to stay longer.
it was easly accessable and the Manager was very nice to us. The venue was clean only that i had to go, besides that it was nice and welcoming
Welcome was great,friendly inviroment,easy to find and central.Cool place. space, need more of that. parking
It is close to all we neede to be. There was nothing we did not like.
I have enjoyed my stay very much and the rooms are very comfortable.
Attention of staff, opening gate on arrival etc.....room well presented. Beverage packs good but short on milk sachets.
Close to shopping center, easily accessible and within walking range. The room is clean and comfortable. Staff is not helpful, high price compared with other accomodations.
Location relative other facilities good
The photo on your website. That's is.
Good service and value for money
I had booked online for a double room. On checking in, we were given a lovely, big room with a double bed. However, it didn't have direct access to garden and pool. They moved us gladly to another room but explained that it had twin beds and would I mind. I found them very acccomadating. Breakfast was not included in the bill so I cannot comment on anything else. For the price, I think breakfast should have been included. Otherwise, very pleasant short stay. Nothing. I enjoyed my stay.
Please fit block out curtains to rooms to much light coming into room during the night
Security was very good. Parking behind security gate. Met on arrival by the owner, who made us verry welcome. Would stay there again.
The room was comfortable and warm. The bathroom was clean and nicely laid out. The staff was welcoming and friendly.
- Hospitality No.
Clean budget accomodation and the owner is very helpful - could do with abit of modernising - breakfast was very good
Friendliness The airconditioner did not work and it was cold
there was no hot water
Cleaning staff did a good job 1) The smell of cooking permeating throughout the guesthouse 2) The loud front door bell that woke us late at night
Under cover parking right in front of room.
Very convenient location for breaking trips between Gauteng and the coastal towns. Efficient service and comforatble room.
Nothing. room dirty, doors broken, linen torn and dirty, duvet cover had holes. the springs were coming through the mattress. old furniture covered with a dirty throw. room was stinking like it hadnt been airated. i booked this room for my parents as they were travelling from cape town to joburg, and saw that on your website this was suppose to be a 4 star hotel, i wouldn,t give this any. also, you mention a 24 hour front desk available, owner/manager had to be called when my parents arrived in the afternoon of the 24 sept. cause he was sleeping. if i had not already paid for the 1 Oct. i would have definitely chosen another hotel. above is what i did not like about the hotel. what i feel is that we are getting the qrong end of the stick when we booked online as what you are telling us is not what we got.
Comfortable and well equipped for the cold night. Breakfast very good value for money. You feel welcome and at home
comfortable bed being ask where my friend (gay partner) was going to sleep.
The friendliness of the owner, and his willingness to go the extra mile. The organisation, especially of breakfast times. The room was not properly checked before our arrival after they had a busy weekend
This is not a 4 star facility. The buildings and garden and finishes are not what is expected from a 4 star rating. Very disapointing.