Nylige vurderinger
- Alle vurderinger
- Positive
- Nøytrale
- Negative
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2,8
Fordeler: The car was good
Ulemper: The staff demand for a international driver license. To solve the problem we call customer service of Alamo and they told us (in front of the manager of the store) that the international license was not necessary, but they insist and make us pay $65 more for a permit which they sold but that is not valid for the US. Incredible!! Also they didn’t respect the price of the rental.
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2,0
Fordeler: Nothing
Ulemper: Everything
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2,0
Ulemper: No car was available despite the fact that I had a reservation
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10,0
Fordeler: Staff was awesome both pickup and drop. Quick service and I was hour late and they waived the extra fee.
Ulemper: Car was dirty.
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2,0
Fordeler: Not one single thing.
Ulemper: They could have told me what they require to rent a car before I left my house to pick up the car. I made four $20 Uber trips because of their negligence and my trip was ruined because I could not pick up the car. They do not take the Apple/MasterCard Credit Card. Which I was not informed about ahead of time and you cannot use a debit card if you didn't fly into that airport and have proof of the flight. Which I was also not informed about, despite both my boyfriend and I calling ahead to check to make sure I could pick up the car.
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2,0
Fordeler: Nothing.
Ulemper: I was unable to book the rental after confirming that I could using a debit card.
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10,0
Fordeler: Staff very friendly and helpful. Drop off was very easy.
Ulemper: The Dodge minivan I had could have been newer. Wish it had Android Auto or Apple CarPlay.
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9,6
Fordeler: The staff person in Queens, Jeanette, was especially helpful and went above and beyond the call of duty is assisting me.
Ulemper: Nothing.
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10,0
Fordeler: everything was good, the staff was kind and i didn`t have to wait in lines...that was the best part for me.
Ulemper: I bought the insurance online before picking up, but at the office i was told that it was only for my car damages, it does´t cover the other cars. Maybe there should be more information about it in the web page (or clear and easy to see).
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8,8
Easy process
Fordeler: East pick up, easy drop off
Ulemper: Price
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9,6
Car rental
Fordeler: A good selection of vehicles to choose from convenient drop- off excellent price for the rental
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2,0
Ulemper: I was not able to rent the car because even though I was on the phone with the credit card company and they said the charges could go through, Alamo was unable to process the card.
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10,0
Fordeler: Staff was awesome both pickup and drop. Quick service and I was hour late and they waived the extra fee.
Ulemper: Car was dirty.
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10,0
Fordeler: Staff very friendly and helpful. Drop off was very easy.
Ulemper: The Dodge minivan I had could have been newer. Wish it had Android Auto or Apple CarPlay.
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9,6
Fordeler: The staff person in Queens, Jeanette, was especially helpful and went above and beyond the call of duty is assisting me.
Ulemper: Nothing.
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10,0
Fordeler: everything was good, the staff was kind and i didn`t have to wait in lines...that was the best part for me.
Ulemper: I bought the insurance online before picking up, but at the office i was told that it was only for my car damages, it does´t cover the other cars. Maybe there should be more information about it in the web page (or clear and easy to see).
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8,8
Easy process
Fordeler: East pick up, easy drop off
Ulemper: Price
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9,6
Car rental
Fordeler: A good selection of vehicles to choose from convenient drop- off excellent price for the rental
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2,8
Fordeler: The car was good
Ulemper: The staff demand for a international driver license. To solve the problem we call customer service of Alamo and they told us (in front of the manager of the store) that the international license was not necessary, but they insist and make us pay $65 more for a permit which they sold but that is not valid for the US. Incredible!! Also they didn’t respect the price of the rental.
vurdering fra
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2,0
Fordeler: Nothing
Ulemper: Everything
vurdering fra
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2,0
Ulemper: No car was available despite the fact that I had a reservation
vurdering fra
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2,0
Fordeler: Not one single thing.
Ulemper: They could have told me what they require to rent a car before I left my house to pick up the car. I made four $20 Uber trips because of their negligence and my trip was ruined because I could not pick up the car. They do not take the Apple/MasterCard Credit Card. Which I was not informed about ahead of time and you cannot use a debit card if you didn't fly into that airport and have proof of the flight. Which I was also not informed about, despite both my boyfriend and I calling ahead to check to make sure I could pick up the car.
vurdering fra
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2,0
Fordeler: Nothing.
Ulemper: I was unable to book the rental after confirming that I could using a debit card.
vurdering fra
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2,0
Ulemper: I was not able to rent the car because even though I was on the phone with the credit card company and they said the charges could go through, Alamo was unable to process the card.
vurdering fra
