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Location, Cleanliness, Friendly Staff, Leisure. Restaurant was abit overpriced for what they served.
Location, comfort, good service.
Good service by proffesionals, the location, the smile. I should nt mentioned it , but i found a little bag of sugar that was already used in my coffe set.
Large room, comfortable beds, convenient to train station Bathroom was oddly shaped (uncomfortable toilet)
Location; value for money; fantastic receptionists - very helpful and friendly Inadequate lighting in the room (room 741); and curtains did not shut completely.
Kids stay free! The staff were very friendly and accommodating. The rooms are spacious and very clean. We were given discounted tickets to Acquatopia next door, which we thoroughly enjoyed. Although the hotel is near the train station, it is a quiet hotel. The neighborhood may appear to be at first less than scenic but it is very safe.
The location and the size of the room. Opening hours of the pool and sauna were too short
The location, which is really excellent. My husband upgraded my room as a surprise as this is the first trip I had away from my 1 year old baby twins. The staff were supposed to mention it but no one did. He had to tell me himself he upgraded the room to a suite.
The location was spot-on The way too loud live piano-music in the lobby/restaurant. Very annoying.
Good business hotel with good facilities and location
Meget bra romstandard. Legg på noen euro og la frokosten være inkludert. Den var definitivt ikke verdt 15 Euro.
Behagelig seng, god frokost, stille mot bakgård. Veldig godt pristilbud gjennom booking.com For varmt på rommet, vanskelig å lufte. Vinduet som også skulle være brannutgang lot seg bare delvis åpne.
Very nice hotel, clean and centrally located. The underground parking is a plus. It costs 15EUR but it is quite recommendable if you arrive by car
The coffiee possibility, the ensizing mirror at the toilet, good beds. My room was probably next to something that sounded very high, possible a air-condition fan? Luckely I had my earplugs so I could sleep anyway, but if I shouldn't have them I should have asked for another room -and that I feel should be no problem with the service I recived in the check in. I would like to have some more information, eg. regarding how/where to use the wireless and in the elevator some more info about the different levels - eg. here is the bar, breakfast etc.
Brand new facility, nice furnishment. Too small and hard pillows. Too soft bed.
Cleanliness Paying for wifi
The hotel was in a great location. The rooms were well equipped and very nicely decorated. The hotel is nice and quiet and has a peaceful atmosphere. The staff were very pleasant and helpful with our enquiries. Although the sheets on the bed were clean and freshly laundered they were stained. The bed was not a kind rather two single beds pushed together which was a little uncomfortable to sleep. The bed-side table was not very clean and I needed to clean it myself.
Location, nice building, different environment (judish area), close to the city center. Cleanliness of the room was poor, service didn't arrive even after two warnings, staff in the restaurant was not trained (meal has arrived late and cold).
nice rooms, beautiful architecture of the rooms terrible breakfast on a sunday morning, hotel fully booked, poor service
The room is great value for money When my room was cleaned they often left dirty towels and did not remove used shampoo bottles etc.
wifi should be free
location, comfort and good dinner if possible should include breakfast
Grei beliggenhet i forhold til Sentralstasjonen. Badet var bra og sengen var god å ligge i. Hadde bestilt ikke-røykerrom og det var merket på døren, men rommet hadde en ubehagelig gammel røykelukt (er selv røyker). Rommet var svært enkelt møblert- synes standard blir lavpris. Betalte 56 euro for en natt, men i følge oppslaget var ordinær pris over 110 euro pr natt, noe rommet absolutt ikke var verdt.
Sentral beliggenhet, god dusj og gode senger. Kjedelig frokost, savnet noe grønt (tomater, agurg etc)
Veldig bra hotell. Fine rom, topp frokost og hygglig betjening... :-) Nei.
Bra og funksjonabelt hotellrom, selv om det var lite. Ekstremt bra baderom! God beliggenhet. Fin frokostsal, selv om det var litt trangt, men for lite personale i helgen da det var mange gjester. Espressomaskinen fungerte ikke. Det var veldig støvete, på tross av daglig renhold. Hotellet er veldig lydt, man kan høre at naboen går rundt på rommet og snakker. Rengjøringspersonalet begynte å støvsuge kl. 06 om morgenen.
Meget bra wi-fi forbindelse, til en moderat pris (15 € / 24t) og meget god frokostbuffet. Kort avstand til jernbanestasjonen, og ikke langt fra sentrum. Litt triste næromgivelser. Litt umoderne interiør i rommene, i lys av at hotellet hevdes å være nylig totalrenovert.
Central Antwerp, sufficient public transport, friendly, helpful staff.
It was hot in the room, no friendly help from reception and the extra bed was bad.
Proximity to zoo and eating out.
Wow, this was great value for our money. Nice, spacious and kind of cozy room. We asked for room which is not facing street and we've got it, so we spent quite nice and silent night. Hotel is also greatly located just on the edge of diamond district and old part of town, so excellent for side seeing. I can only recommend this place!
The hotel is ideally located for shopping and city visiting (near the railway, bus and tram stations). The room was large, clean, comfortable and quiet. Staff was helpfull and polite. Check-out took 2 minutes.
Great location: in front of Antwerp Central Station, "in the heart of city". Rooms: very clean and comfortable, modern design, new furniture, TV. Excellent balance on price/quality/locations. Definetaly recommended! Everything was fine and excellent!
Nothing much, we didnt like our room,,it was too noisyand we asked the Hotel staff 3 times to change our room,and every time they refused to change it! So we had to stay 5 nights in a noisy room,,due to the fact that the walls were too thin,and the toilet kept making alot of noise when other guests flushed their toilet.Bottom line.I will never go back to that Hotel.
Location superb - very supportive staff
Convenience...close to central station. Friendly and helpful staff.
the great central location to shopping,eating & transport.the staff were very helpful with services available & local attraction/services the room & passages had the smell of previous smokers.could & should be addressed
room basic but clean.. suit singles or young couples staff very friendly and gave good information on what to doi in Antwerp received complementary box of choclates on arrival ..nice touch
Good, firm mattresses. Friendly, helpful staff.
It was convenient to Central Station having travelled by Eurostar. Everything was fine. Not really, perhaps soap instead of a dispenser in the bathroom but that was very minor.
a two-person bed in stead of two one-person beds would have been nice
Location is excellent, within easy walking distance to the central train station and the airport bus across the road. Also across the road are restaurants, a supermarket, cinemas and an internet cafe At first the staff were inflexible and did not offer good customer service - after we complained this improved
Beliggenheten,svært sentralt. Rent. Gode senger. Meget god frokost. Meget harde puter. Der var ikke hårføner på rommet, kunne lånes i resepsjonen.
Hyggelig personale i resepsjonen - og god service Temperaturanlegget på rommet bør sjekkes før det kommer nye gjester. Det fungerte ikke - måtte be om at dette ble ordnet - var kaldt de første døgnene
Ble forespeilet WiFi på rommet. Men forbindelsen var totalt ubrukelig. Fikk byttet rom som var litt bedre internettforbindelse, men likevel for dårlig. Hotellet var dyrt, og Gasthaus og Motel i Tyskland og Polen var langt bedre.. Anbefales derfor ikke ! Og vet ikke om jeg vil anbefale Booking Com heller lenger.
sentralt og god valuta for pengene
Bra beliggenhet, rolig gate, fine rom, god frokost.
Great location, good value for money (cheap!)
Located in city of heart,once again i would like to visit in same hotel i could not find any thing wrong, during my short visit.
good overnight stop no
Location is good, and convenient for transportation. There is no toilet and shower in room.
Very convenient location only metres from the Central Station. Massive TV in the room with a good selection of channels. Bathroom was a little small and a little worn.
close to station wear and tear
it is very near the central station
price too old and poorly maintained
nothing but good location
close to main station we had billiard on the first floor