Bestill Advantage leiebiler i Lihue

Ulemper: Rude lady at return sprayed me with the windshield wiper fluid and was hostile.

Ulemper: Having the advertised car or a real functional equivalent. A Chevrolet convertible is not the functional equivalent of a VW Beetle convertible. Classic bait & switch.

Fordeler: Staff was ok

Ulemper: Staff not expressing to check the vehicle for damages prior to leaving the rental agency. There were a lot of scratches and dents. Also extra expenses for cleaning when is outrageous. The super expensive liability insurance was more then the rental expense.

Ulemper: The car was bottom line with no frills. The windows were very dirty making visibility difficult.

Fordeler: Yes, the staff was very friendly.

Ulemper: A more expeditious check-in would have been better. We waited in line for approximately an hour upon arrival to the airport. Very unimpressed with the complete lack of disclosure of late opening hours/ our flight was first in the morning. No local telephone number provided. No transport to airp

Fordeler: Car was fine/worked well.

Ulemper: The shuttle service to and from the car rental center and the entire process of getting the rental car (time to wait, communication, access to car, ability to leave with car).

Ulemper: Couldn't rent the vehicle even though i paid online they wouldn't rent it without major credit card in ny name which i don't have. so they didn't honor it and said i need to get a refund from you. so how do i get a refund?

Ulemper: They don't accept debit cards and had I known that I wouldn't have booked the rental.