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Friendly atmosphere, helpful staff and good breakfast. Excellent location - 5 to 10 minutes to City center, yet the hotel is in a very quiet street.
Very good service, fantastic rooms and garden - all rooms looking different and furnished with old style, thew owner talking to customers in the morning in the lobby
The location is perfect especially for those travelling by train. The hotel's atmosphere is cosy and warm, the Reception staff is highly helpful and friendly. The breakfast and tableware are very good. The rooms were not done properly and the towels were not changed, bur we were explained that was temporary as the permanent staff was on vacation. We were offered appologies but not any discount on that :)
I loved the individual decor of my room - such a nice change from staying in the big chain hotels. I also enjoyed a wonderfully relaxing hot bath instead of the normal invigorating shower (I needed to relax after the walk from the ferry terminal). Staff were very friendly and helpful, and the tuneful parrot was good fun. A pleasant location too. I wish I had arranged to stay longer.
atmosphere it hasn`t kitchen
Pretty old building, good breakfast, clean room, free wifi
Cosy room and lounge, helpful staff, excellent location, nice parrot
The hotel and garden terrace were beautiful and the staff was always accommodating and helpful. We loved sitting out with coffee in the morning and wine in the evening, watching for the garden hedgehog. Although we liked that the hotel is situated in a quiet and pretty neighborhood a short walk from the train station, it is a long uphill climb to get back there in the evening from the city center.
Good location, friendly service. Practical, effortless, clean, fuss-free and easy place to stay. The breakfast room is not very applealing.
Friendly staff in restaurant. Good place for a family. Rude male portier
quiet room, descent breakfast buffet
Its central location. Strong coverage of hotel wi fi. Our double room was extremely small for two persons and as it was in the so called first floor we could not leave the window open at any time.
The location at the centre of the shopping area close to most of the facilities.
The hotel staff were very courteous and helpful. The location was ideal for sightseeing around Turku. We had a very comfortable room.
I liked staying at this hotel. The hotel staff speaks English. Good various breakfast, which starts from 6.30, what is very convenient if you visit Turku for business. Good facilities: fast Internet, tv, sauna, playroom. Clean and spacious rooms. The hotel location is also quite good. The windows of my room was in front of another building, hence, the view from the windows was poor.
I have stayed in several hotels in Turku before; this was my first time in Cumulus, and I was pleasantly surprised by the cmfort and peacefulness of the room. The bed was extremely comfortable (important at my age!), and all facilities in the room were good. There was an excellent breakfast table, and it was served in a large, well-lit room overlooking the street. It has an excellent location, in the town centre, but within easy walking distance of the main sightseeing places of the town. It is clearly used to catering for families - I never saw so many babies in one hotel! Perfect for family breaks, but also well-accustomed to catering for the business traveller.
Fast easy & friendly checkin was good. I also liked the sauna on the second floor. The room was small & facing another building, so one would not want to look out of the window. I did not like the location of the hotel either.
We enjoyed the breakfasts and using the sauna, and the room was comfortable enought to relax after sightseeing. Internet connection was good too. It was hot, we missed air-conditioning and the ability to open the windows at least.
good location, friendly stuff, free of charge parking, good breakfast
The location, staff and canniness of rooms is excellent. Nice sauna which is also free and good breakfast. On the whole - a nice hotel.
The room was big and the beds were good. The bathroom is a bit old The sorrounding....is close to a social center and there were odd people in the street
Very nice breakfast and also in the city center!
Good quality, cheap and nothing big to complain about! The toilet paper wasn't high quality, bed wasn't as good as own.
Everything is good about this holel in terms of facilities and services. The room is spacious, staff are very friendly and helpful. I'll definitely recommend this to others. It is centrally located and just take 5mins walked to the city centre. But if you're going to take bus at the Long Distance Station, it's a bit far away. It takes you 20mins walk which cause a bit trouble especially when you're with your baggage.
Free tea, coffee and tasty treats in the room Slow lifts
Good location, friendly staff, clean and comfortable room Street noise at Eerikinkatu, especially at night (room overlooked the street); restaurant smell in the corridors, weak and often overloaded wireless network
Friendly staff. Decent breakfast. Sauna!! Can't think of anything...
The quite atmosphere
Location is very convenient in the centre city of Turku. It is old hotel, however, well kept up to date.
Stuffs were very helpful and professional. The room was a bit small, furnitures were bit worn out, but it was very clean. Breakfast was nice. I especially love there were fresh berries. The hotel is located just a few blocks from the central market square, but it was very quiet. My stay was very comfortable. They offered you two different types of pillows and I fell in love with the largeer one. I could sleep very comfortably. You have to take a taxi from the bus stop from Helsinki, but it costs 10euros even midnight. If they have a small work desk in a room, it was great.
Pleasant staff, good breakfast, excellent location, clean comfortable room would have liked a kettle and teabags in my room
The room was very quiet, central location, wi-fi connection, friendly staff There wasn't any fridge in our room.
The room is very modern and clean. And the location is great, only few minutes to the market square.
Obliging, helpful and friendly staff in reception and restaurant. Early breakfast availability was great. Windows opened. Certainly recommend it.
I needed the room only for sleeping, and it was quiet and comfort for that. The breakfast was better than in small hotels in general (as always).
The breakfast was quiet good. The staff was helpful, when we asked some information.
Breakfast Buffet with so many choices.
The room was clean, really quite and spacious; the breakfast buffet was huge. The position of the hotel is very good because it's walking distance from every attraction in the city centre.
Great breakfast (herring, cheeses, sallads, fruit, cereals, cakes). Completely reasonable rooms, although not large. Free wifi. Very good value for your money. The hotel is located in a quiet courtyard one block off the Market Square (Kauppatori), it could not have been better. I have nothing to complain about.
The room we booked could sleep 3 people. We did not like that the hotel had no staff. We were traveling with limited wifi since coming from the U.S. and did not receive code for doors. We had to call for help to get codes and that was difficult. Also, parking was a problem. Elevator was dirty.
I liked the central location, had mini fridge and microwave. Not for single female travelers or travelers outside Finland. NO FRONT DESK! No phone in the room for emergency. I did not have cell phone access in Finland - impossible to get the code to enter hotel - my room without it.
SPA and pools are great. Rooms not so confortable.
The waterpark Too much people but due to fact that this is family hotel, hence acceptable
nice location, very helpful ladies at reception, spa - is everything for a kid :), restaurant Havanna - we like it very strange room-cleaning services. the room was not clean
Good breakfast. Kind staff.
Water park is not bad, . it is not convinient that it is not possibl to pay for the car parking at the hotel. and it takes time to wait for the elevator.
ready to help staff, no need to change clothes when visiting spa-center 1.Fire exit on the 4th floor was closed !!! ( I checked it in the morning after the test fire alarm on 05/12/09) 2. There's no kettle in the room
Possibility to use the swimming pools Room temperature was too hot during the night
the location of the hotel is great, surroundings are nice, a lot of possibilities for leisure activities, stuff is attractive, breakfast is perfect. room cleaning could be better and change of linen should be more regular
nice room, good spa center and smart free parking, wonderfoul breakfast Wireless very slow and restaurant closed on tuesday...very strange