The location of the hotel was good The single room was tiny and located next to the lift,so was noisy. very noisy hotel with constant slamming of doors day and night.
For a 2* the breakfast room and choice are good. There was a lift and the town was right on the doorstep so you could stroll anywhere. I resented paying a double room rate, even though a single rate existed, simply because there were few rooms available. It was presented as a take it or leave it scenario. The room itself was in the annex not the main hotel, with a tiny shower room. Reception staff were surly, why do such a job if you can't be half pleasant to someone you've never met before?
Great location and view. the waiting staff were not very warm; no friendly greeting when met in the hotel; actual desk staff were friendly
At the beginning I tought that to' be' in the center of Portovecchio was going to be a good idea, instead it's just a small and really expensive town, not worthed to book an hotel in the center of the town, instead an hotel outside and go back and forward with the car is better, naturally you can visit Portovecchio in just one day so ... The Holzer have a parking lot that is useful and is really cheap (to be in the center of portovecchio) That's my experience: hotel on the first and second floor really dark, bathroom really old style (like the one of my grandmother) but clean. Bed really uncomfortable, double bed, room fornitures minimalistic. Internet wireless not working on the third floor and when I went to the concierge (a lady with glasses) she behaved like if it was my problem, like if it was working and I was mistaking and like if "I'm sorry I cannot help you because nobody can fix it today". It could be easier a simply "sorry is not working but you can use our wireless spot in the entrance/base floor" (but that's too easy for egocentric peoples). By the way, my Internet connection was working downstairs in the ground floor without any change ... Silly peoples
The hotel is nearby the historic city center. Our room was spacious and the breakfast was rich. The parking lot is a few hundred meters from the hotel, and it does not look safe at all (nothing happened to the car, by the way).
very convenient and well located. The swimming pool area is great. The hotel needs a serious refurbushing!! The garage is too small!!
Nice vew from the rooms Price?
good located, nice pool, good view, comfortable athmosphere
the staff were very friendly and helpful, location was near the centreville no dislikes
The warm welcome from all the staffl, Lauren in particular, was very refreshing. Room service for breakfast was provided with an cheery, sincere, greeting. The location, a short five minute walk from the town square and majority of restaurants an shops, was excellent. Sea View room description was accurate and the petit de jenue (breakfast) served on our balcony every morning was a highlight of our day. Private secure parking is provided on site and this was important to us too. From an American's perspective, the cost seemed a bit high for the standard of room decor and furnishing. However, the room was comfortable and all the basics were there: hot water, good water pressure, flat screen TV. Downside: only English channel was a financial/stock market report. Also, there were no grab bars to get in and out of the very high tub/shower. I recognize that this reflects American expectations and experiences and am not registering this as a complaint, just a difference in perspective for fellow travelers.
I have been charged for one more night on my credit card, and I am going to contest this.
Located smack in the middle of Porto Vecchio, and the pool area has a fresh feel to it. Breakfast (albeit basic) is included in the room rate. Parking included, but be aware there are limited space (in particular in the evenings). Free wifi internet. Certain hotel staff acted highly rude, didn't extend basic courtesy to guests. very basic rooms (two star quality, definitely not three star) and simple bathroom facilities. Left our room keys on the reception counter with an open hotel entrance door at night for anyone to take them, this is totally unacceptable.
The hotel has a good standard og nice pool area with lounge environment and bar. It is situated just few hundred meters from Porto Vecchio old town with a lot of restaurants. Friendly staff.
Friendly and helpful greeting. Good position for the old town. Closed garage. Room atmosphere a little stale. Lighting far too subdued.
when requested, breakfast was brought up to our room promptly. My wife and I found the hotel staff to be generally unfriendly and hostile. Although we are young (25 & 27), we are highly qualified professionals, but were treated with disrespect on numerous occasions. Setting the tone for our 6 night stay, while checking in we had to endure a horrible attack from the supervisor, who berated me for merely querying the simple requirement that we pay upfront. Whether it was because we we could not speak French fluently, or were assumed to be British I do not know. However, the staff maintained an abrasive and most unwelcoming attitude toward us for the duration of our stay. I am still offended and deeply regret selecting this hotel for our holiday.
Beautiful hotel in an amazing Location with friendly staff. A Car is essential though.
Excellent location to beach, very clean, and tasteful decor. This small boutiq hotel in the very natural setting interconnected with residential villas which give the intermat feeling. Satff are very firendly. We are very happy to chose this hotel. The bath room is very clean, contemperary, we liked it very much,however, the countertop for the sink, is wood which getting stiky and not pratical, should change to stone or tile. This is only little drawback.
Area, Decor, Staff. Not that I didn't like it, but you definately need a car if you stay here.
The quiet and silent atmosphere, the comfort of the room (spacious, with a nice setting and a view on the garden and the swimmingpool), the overall setting (nice garden, good mediterranean style) the excellent and abundant breakfast in the garden The location (peripheral area, close to te main road to Bastia) although once in, you immediately appreciate the nice and quite ambient of both the interiors and the external spaces of the hotel (garden, swimmingpool)
The access to rooms was very poor as no lift, many walkways and stairs which are hard to negotiate with luggage especially for older clients. No porter service. Evening meal was very expensive but very limited in quality and quantity. Service in restaurant was inattentive, eg no hot water for breakfast, orange juice carafe not filled. Needed to remind staff to check these things.
Our stay at this hotel was comfortable becasuse of kindness of hotel staff, good garden view from our room and services of restaurant staff. I think that this hotel is worthy of four star class.
Fanatic friendly hotel and staff. Hotel Proprietor Tidji the Alsation is a star. Best French breakfast ever, includes hams and cheeses, a rare treat in France!
Very clean and tidy. Close to the beach restaurants. Very close to the sea. Not too far to the city/village centre. Small room compared to the price.
nice and friendly staff, breakfast ok, room rate too high for what was offerered, location good, lot of different restaurants on walking distance price / quality room
I liked the customer service, the cleaning, the restaurant, the room. The place is amazing. The people in the hotel are lovely.
Landing at Figuri late evening and then having quite a delay picking up our hire car and then finding, in the dark, your hotel it was apparently sheer luck that someone was about to show us where our room was as by then as we were so late, reception was closed ! Got very muddy feet going towards the only lit door we could see. Otherwise everything very satisfactory. good breakfast. As above
The layout of the hotel with the individual bungalows - and the pool - it felt very relaxing - good for evening swim on day we arrived and invigorating in the morning after a good breakfast before we left
The staff were friendly and helpful, facilities including the pool area were good. The breakfast was good and the avialability of a fixed price menu was helpful. The food on the fixed price menu was excellent. The accommodation was basic but good value. The hotel was quite a way from anywhere. You will need a car.
Nice terrace with the view by the room The service at the breakfast not very proffessional (nervous, shaking hands), not good for family with a pram (stairs everywhere)
Neither the swimming pool or jacuzzi was not heated, as published in the hotel's website. Breakfast price.
The design of the room and of the common areas, the garden and landscape design, the views from the little patio in front of each room
The Hotel is in an Ideal setting, and the landscape and surroundings are beautiful The Hotel should improve its beds, pillows, linens and bathroom facilities
Room was cleaned every day with new towels Would have been nice if there were coffee making facilities in room
We arrived late, but found an envelope with my name with directions to the room. Nice! Next day personal was also very friendly and speaking excellent English. The water in the shower was hardly warm. The room is tiny i.e. you have 50cm of free space around your bed. In the same time you have some entrance space with fridge and TV and also both shower and bath.
Room had a lot of character, and the staff were absolutely lovely Really hard to find, the signs for the hotel actually say Carnella Villiage, we arrived at night time and when we got our keys we the village isn't lit and we couldn't find our apartment. Don't buy the 12€ breakfast!
The quietness. The hotel reception staff were good, and I visited the restaurant to look at the menu and ask about the food. However when I came back in the evening with my wife, the service was very poor. There was only one group already eating, but after being shown we could sit anywhere, we waited about 15 minutes before the menus were brought to us. Then the waiter couldn't speak any English so I tried to ask for the person I had spoken to earlier. The waiter went off but after waiting again without anyone returning to reassure us, we decided the service was very poor and just left to go into Porto Vecchio.
The hotel room, which turned out to be a large apartment akin to a semi detached villa....2 bedrooms, 2 en suites, fully kitted kitchen, lounge area, patio with garden furniture. (Booked for a couple). Also just yards from the excellent swimming pool. The stay was at the end of the season thus some of the hotel s facilities were closed or closing......for instance the beach bar. Restaurants and bars in the area were also closed or closing. This is not the fault of the hotel, as overall the value for money rating was 10/10