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The access to rooms was very poor as no lift, many walkways and stairs which are hard to negotiate with luggage especially for older clients. No porter service. Evening meal was very expensive but very limited in quality and quantity. Service in restaurant was inattentive, eg no hot water for breakfast, orange juice carafe not filled. Needed to remind staff to check these things.
The quiet and silent atmosphere, the comfort of the room (spacious, with a nice setting and a view on the garden and the swimmingpool), the overall setting (nice garden, good mediterranean style) the excellent and abundant breakfast in the garden The location (peripheral area, close to te main road to Bastia) although once in, you immediately appreciate the nice and quite ambient of both the interiors and the external spaces of the hotel (garden, swimmingpool)
Our stay at this hotel was comfortable becasuse of kindness of hotel staff, good garden view from our room and services of restaurant staff. I think that this hotel is worthy of four star class.
Area, Decor, Staff. Not that I didn't like it, but you definately need a car if you stay here.
At the beginning I tought that to' be' in the center of Portovecchio was going to be a good idea, instead it's just a small and really expensive town, not worthed to book an hotel in the center of the town, instead an hotel outside and go back and forward with the car is better, naturally you can visit Portovecchio in just one day so ... The Holzer have a parking lot that is useful and is really cheap (to be in the center of portovecchio) That's my experience: hotel on the first and second floor really dark, bathroom really old style (like the one of my grandmother) but clean. Bed really uncomfortable, double bed, room fornitures minimalistic. Internet wireless not working on the third floor and when I went to the concierge (a lady with glasses) she behaved like if it was my problem, like if it was working and I was mistaking and like if "I'm sorry I cannot help you because nobody can fix it today". It could be easier a simply "sorry is not working but you can use our wireless spot in the entrance/base floor" (but that's too easy for egocentric peoples). By the way, my Internet connection was working downstairs in the ground floor without any change ... Silly peoples
The location of the hotel was good The single room was tiny and located next to the lift,so was noisy. very noisy hotel with constant slamming of doors day and night.
The hotel is nearby the historic city center. Our room was spacious and the breakfast was rich. The parking lot is a few hundred meters from the hotel, and it does not look safe at all (nothing happened to the car, by the way).
Great location and view. the waiting staff were not very warm; no friendly greeting when met in the hotel; actual desk staff were friendly
For a 2* the breakfast room and choice are good. There was a lift and the town was right on the doorstep so you could stroll anywhere. I resented paying a double room rate, even though a single rate existed, simply because there were few rooms available. It was presented as a take it or leave it scenario. The room itself was in the annex not the main hotel, with a tiny shower room. Reception staff were surly, why do such a job if you can't be half pleasant to someone you've never met before?