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Meget hyggelig personale - kunden er konge. Perfekt beliggenhet for en storbyferie. Nei
Hyggelig rom og utsikt. Ypperlig beliggenhet og utmerket service i resepsjonen Bedre pakkepris med frokost og lavere weekend pris. Overrasket over at resepsjonen ikke kunne raskeste beste vei til søsterhotellet Zur Tenne. kunne lage pakke for forretningsreisende i Munchen kombinerte med Kitzbuehel.
Veldig sentralt og hyggelig med god frokost og utmerket service.
Sentralt og bra hotell. God frokost, men bør også være slik ut fra prisen.
Geografisk nærhet til Marienplatz og Haxenbauser
The location was excellent. The room was very noisy, no tea/coffee facilities, no aircon, very very poor value for money - it was twice the price of the 2 other hotels that were four star that I stayed in, and half as nice!! Not a 4 star hotel if I compare it to others.
Very nice hotel. Absence of the air conditioning made my stay not so comfortable, it was too hot in the room, what is not acceptable for such expensive hotel.
Central location, excellent breakfast selection, reliable service, old world charm. The front desk staff is distant rather than friendly, but they are efficient and get the job done, which is enough for me.
Location in munich, comfortable room,adequate dinning room, good service, friendly staff, reception good, doorway assistance good. People were both friendly and helpfull. Rooms were not heated to usa standards but qit all right vs other hotels of same class in germany.
The rooms were very clean and comfortable. The hotel is on a small side street within a short walk to the Marienplatz and Munich's famous Glockenspiel. We stayed one Saturday night in November, and while the hotel is located on a small, quiet side street, it shares that street with a bar. Now that the laws in Germany have changed and smoking is no longer allowed in bars and restaurants, people must go out onto the street to smoke. So the quiet street transforms into a loud, crowded extension of the bar from about 11:00 in the evening until 5:00 am the next morning.
Good hotel, good breakfast
It was a clean room, and the staff was very nice.
The location was excellent! The noice was coming from outside surprisingly clearly.
The location of the hotel was excellent. We were initally booked in for 2 nights and decided to stay another night. Once we parked our car we did not need it again until we checked out as we were able to walk everywhere. The staff were friendly and our room was clean and comfortable.
Very responsive. Not a thing.
staff very cold towards guests, staff loudly fighting and arguing in front of guests, poor breakfast buffet offer, very high price for the service rendered
Great location, good size room and bathroom. Decent breakfast.
Beliggenheten var perfekt for oss. Vi skulle videre sørover i Tyskland og det var helt flott at hotellet lå så nær togstasjonen. Nei.
Hyggelig bar med gode drinker
Veldig bra service. 3 minutter å gå til sentrum. Veldig nært undergrunn, noe vi oppdaget litt sent. Men det er også en veldig grei måte å reise på. Rimelig transport til flyplassen, dyrepark og andre steder en måtte ønske å reise.
Frokosten var kjempebra, de som arbeidet der var svært høflige, hjelpsomme, serviceminded. Det var en utmerket beliggenhet med kort vei til shopping og andre fasiliteter byen hadde å tilby, Nei, vi hadde et svært fint og behagelig opphold.
Flotte rom, Superb frokost, svert god service fra hyggelige hotellansatte. Glass på rommet bør ikke vaskes i hotellrommets vaskeservant. Sengene var litt harde. På "røkeavdelingen" (ute, men under tak) var stolene låst fast, Ingen terrassevarmer eller pledd. Askebegeret ble tatt inn (!) når nattevakten kom på vakt.
Meget sentralt med gangavstand til alt vi ønsket oss. Store romslige rom med et lite "Tekjøkken". For meg med diabetes, er jeg avhengig av å kunne spise omgående. Standarden var meget bra. Gjøre inngangspartiet mer lettkjennelig når man kommer med egen bil. Ellers savnet jeg badekar i det ellers utmerkede badet. Kansje spandert ett vennlig smil ved ankomst.
Vennlig bertjening,stort værelse med komfortabelt bad, stille og ingen gatestøy. Meget sentral beliggenhet. Frokosten var dyr og ikke spesielt imponerende
Staff were very helpful, and friendly. Hotel in a wonderful location for the old part of Munich. Not really a 4* Hotel, room standard a good 3*, breakfast buffet average and overpriced at 37 euros for two.
Liked the way the bathroom could be visually integrated into the sleeping area (glass wall) by opening the sliding door. Trendy cocktail bar. Super location close to Marienplatz and Viktualienmarkt. Could have done without the strip joint opposite, which leads to late night traffic
Staff were very helpful and efficient. Decor and ambience excellent. Comfortable lobby and pleasant outdoor area. Needed more wardrobe and cupboard space for clothes and toiletries. Pillows very hard and uncomfortable.
The location was excellent. The rooms were very nice and clean. Breakfast was not included in the rate as with other hotels we stayed at.
I would like to thank all the staff for the excellent services they have provided to us during our recent stay for the christmas holidays. We were very happy to be there. Rooms were very clean and spacious with excellent decoration. Ideal location in the centre of the old town. We strong recommend this hotel .
Unbelievable experience, it was the first time that I've seen in a hotel the following, all the staff knew the guest name, a prayer carpet and a compass was prepared in the room(respect to the Muslim guest needs), complements fruit and minibar without alcoholic drinks refilled on a daily basis. The room services food is the best in quality. And laundry service fulfills the guest needs. Never the less the location of the hotel is the best, and it worth every cent. Finally one of the main reasons that will make me to come back to Munich is this hotel.
good and friendly service, central location a big plus
Excellent front desk staff, concierge services, drinks and atmosphere in the bar, rooms design, prime location No
The location was superb, the room very quiet
excellent concierge service. Reception did utmost to give us a room we were happy with. Excellent breakfast staff. Very poor views (look out onto a multi storey car park) from back of hotel and I had requested a room with view on booking form. Very disappointing to get allocated very small room with car park building darkening the room even more. The gym is too small!!
Luxury room and good services
everything top class: location, service, restaurants, roof bar.. Internet access is not included in the roomrate, unusual for a hotel of this class. No WIFI, only wired access available
Et lite, men rent og trivelig hotell. Hjelpsom og hyggelig betjening. Flott sentral beliggenhet i byen. Kort gangavstand til Marienplatz og kjente restauranter og bryggerier. Rolig strøk uten nattestøy. Pga fult hotell fikk vi ikke comfortrom den første natten - ble booket om til suiter de neste nettene uten pristillegg! Hotellet mangler bar og restaurant.
At det trass i at det ligg sentralt plassert var så stille, med unntak av eit infernalsk bråk utanfor klokka seks måndag morgon. God støydemping så lenge vindauga ikkje er opne, men dårleg med frisk luft når alle vindauga er attlatne.
Vennlig personale. God beliggenhet og god frokost. Fantastisk god beliggenhet i forhold til sentrum og kommunikasjon. Stille strøk og stille rom. For 4. stjerner står ikke kvaliteten på rommet i forhold til forventninger. Det burde klassifiseres som 3 stjerner. Svært enkelt utstyrt.
Jeg ønsket et rolig hotel midt i sentrum og nær shoppingmuligheter. Dette hotellet var midt i blinken. Jeg bodde i tredje etasje og merket ingen støy. Flott frokostbuffe. Kunne ønsket litt varm mat til frokost, f.eks. egg, bacon etc.
Et greit hotell sentralt i Munchen.
Perfect central location, spotless room, reliable (free) wireless internet and yummy breakfast included in price. Even with the heating on full blast, the room was unacceptably cold in October. And the noise from the neighbouring nightclub was deafening on Friday night from 2am to dawn.
great location close to everything! The staff at the hotel is amazing. Love the bar downstairs. Wish they had an elevator - for travelers like me that don't pack light.
Location is very central /wealking distance to all tourist & shopping sites. Breakfast is excellent. No elevator. Pillow is very/too flat.
They had THE best bartender I have ever encountered. Thanks Oliver! The entire staff was extremely friendly and helpful. The food was great. The room was clean and modern, not to mention located perfectly in the heart of downtown. If and when I return to Munich, Hotel Lux is my #1 choice hands down. Thanks to everyone at Hotel Lux for making my stay an unforgettable one! No complaints. Extremely pleased with my stay.
It was close to the downtown area so we didn't have far to walk. No Air conditioning. A very small hot stuffy room. If you open the window you get a lot of street noise until very late at night. Economy furnishings. They didn't have a fan. Lights in hall were partially disassembled. There is no elevator.
Located halfway between town hall and haufbrahaus. Walked from Mariensplatz to hotel with 2 daughters. Tons of restaurants and shopping within a 5 minute walk. Bar/restaurant was great - loved the breakfasts. Drink menu was very innovative and fresh. Surprising in a very good way. Everyone was incredibly friendly and helpful. Great stay!! Bathroom was very small for 3 people. Shower ok for women/girls but would be challenging for a full size man. No counter space around sink.
Gratis, utmerket onlineforbindelse på rommene. Meget serviceinnstilt betjening. Flott beliggenhet til alle severdigheter Burde vært opplyst at frokost var inkl. i prisen. Vi trodde vi måtte betale utenom. Knøttsmå bad. En må betale for å sitte i baren kveldstid pga. levende musikk. Dette burde det vært opplyst om at også gjelder hotellets gjester.