Unbelievable experience, it was the first time that I've seen in a hotel the following, all the staff knew the guest name, a prayer carpet and a compass was prepared in the room(respect to the Muslim guest needs), complements fruit and minibar without alcoholic drinks refilled on a daily basis. The room services food is the best in quality. And laundry service fulfills the guest needs. Never the less the location of the hotel is the best, and it worth every cent. Finally one of the main reasons that will make me to come back to Munich is this hotel.
everything top class: location, service, restaurants, roof bar.. Internet access is not included in the roomrate, unusual for a hotel of this class. No WIFI, only wired access available
excellent concierge service. Reception did utmost to give us a room we were happy with. Excellent breakfast staff. Very poor views (look out onto a multi storey car park) from back of hotel and I had requested a room with view on booking form. Very disappointing to get allocated very small room with car park building darkening the room even more. The gym is too small!!
good and friendly service, central location a big plus
Luxury room and good services
Excellent front desk staff, concierge services, drinks and atmosphere in the bar, rooms design, prime location No
The location was superb, the room very quiet
I would like to thank all the staff for the excellent services they have provided to us during our recent stay for the christmas holidays. We were very happy to be there. Rooms were very clean and spacious with excellent decoration. Ideal location in the centre of the old town. We strong recommend this hotel .
Veldig sentralt og hyggelig med god frokost og utmerket service.
Sentralt og bra hotell. God frokost, men bør også være slik ut fra prisen.
Geografisk nærhet til Marienplatz og Haxenbauser
Et greit hotell sentralt i Munchen.
Vennlig personale. God beliggenhet og god frokost. Fantastisk god beliggenhet i forhold til sentrum og kommunikasjon. Stille strøk og stille rom. For 4. stjerner står ikke kvaliteten på rommet i forhold til forventninger. Det burde klassifiseres som 3 stjerner. Svært enkelt utstyrt.
At det trass i at det ligg sentralt plassert var så stille, med unntak av eit infernalsk bråk utanfor klokka seks måndag morgon. God støydemping så lenge vindauga ikkje er opne, men dårleg med frisk luft når alle vindauga er attlatne.
Jeg ønsket et rolig hotel midt i sentrum og nær shoppingmuligheter. Dette hotellet var midt i blinken. Jeg bodde i tredje etasje og merket ingen støy. Flott frokostbuffe. Kunne ønsket litt varm mat til frokost, f.eks. egg, bacon etc.
Et lite, men rent og trivelig hotell. Hjelpsom og hyggelig betjening. Flott sentral beliggenhet i byen. Kort gangavstand til Marienplatz og kjente restauranter og bryggerier. Rolig strøk uten nattestøy. Pga fult hotell fikk vi ikke comfortrom den første natten - ble booket om til suiter de neste nettene uten pristillegg! Hotellet mangler bar og restaurant.
Frokosten var kjempebra, de som arbeidet der var svært høflige, hjelpsomme, serviceminded. Det var en utmerket beliggenhet med kort vei til shopping og andre fasiliteter byen hadde å tilby, Nei, vi hadde et svært fint og behagelig opphold.
Beliggenheten var perfekt for oss. Vi skulle videre sørover i Tyskland og det var helt flott at hotellet lå så nær togstasjonen. Nei.
Veldig bra service. 3 minutter å gå til sentrum. Veldig nært undergrunn, noe vi oppdaget litt sent. Men det er også en veldig grei måte å reise på. Rimelig transport til flyplassen, dyrepark og andre steder en måtte ønske å reise.
Hyggelig bar med gode drinker
Flotte rom, Superb frokost, svert god service fra hyggelige hotellansatte. Glass på rommet bør ikke vaskes i hotellrommets vaskeservant. Sengene var litt harde. På "røkeavdelingen" (ute, men under tak) var stolene låst fast, Ingen terrassevarmer eller pledd. Askebegeret ble tatt inn (!) når nattevakten kom på vakt.
Good hotel, good breakfast
The rooms were very clean and comfortable. The hotel is on a small side street within a short walk to the Marienplatz and Munich's famous Glockenspiel. We stayed one Saturday night in November, and while the hotel is located on a small, quiet side street, it shares that street with a bar. Now that the laws in Germany have changed and smoking is no longer allowed in bars and restaurants, people must go out onto the street to smoke. So the quiet street transforms into a loud, crowded extension of the bar from about 11:00 in the evening until 5:00 am the next morning.
Location in munich, comfortable room,adequate dinning room, good service, friendly staff, reception good, doorway assistance good. People were both friendly and helpfull. Rooms were not heated to usa standards but qit all right vs other hotels of same class in germany.
The location of the hotel was excellent. We were initally booked in for 2 nights and decided to stay another night. Once we parked our car we did not need it again until we checked out as we were able to walk everywhere. The staff were friendly and our room was clean and comfortable.
staff very cold towards guests, staff loudly fighting and arguing in front of guests, poor breakfast buffet offer, very high price for the service rendered
The location was excellent. The room was very noisy, no tea/coffee facilities, no aircon, very very poor value for money - it was twice the price of the 2 other hotels that were four star that I stayed in, and half as nice!! Not a 4 star hotel if I compare it to others.
The location was excellent! The noice was coming from outside surprisingly clearly.
Very responsive. Not a thing.
Great location, good size room and bathroom. Decent breakfast.
It was a clean room, and the staff was very nice.
Very nice hotel. Absence of the air conditioning made my stay not so comfortable, it was too hot in the room, what is not acceptable for such expensive hotel.
Central location, excellent breakfast selection, reliable service, old world charm. The front desk staff is distant rather than friendly, but they are efficient and get the job done, which is enough for me.
Vennlig bertjening,stort værelse med komfortabelt bad, stille og ingen gatestøy. Meget sentral beliggenhet. Frokosten var dyr og ikke spesielt imponerende
Meget sentralt med gangavstand til alt vi ønsket oss. Store romslige rom med et lite "Tekjøkken". For meg med diabetes, er jeg avhengig av å kunne spise omgående. Standarden var meget bra. Gjøre inngangspartiet mer lettkjennelig når man kommer med egen bil. Ellers savnet jeg badekar i det ellers utmerkede badet. Kansje spandert ett vennlig smil ved ankomst.
The location was excellent. The rooms were very nice and clean. Breakfast was not included in the rate as with other hotels we stayed at.
Staff were very helpful, and friendly. Hotel in a wonderful location for the old part of Munich. Not really a 4* Hotel, room standard a good 3*, breakfast buffet average and overpriced at 37 euros for two.
Staff were very helpful and efficient. Decor and ambience excellent. Comfortable lobby and pleasant outdoor area. Needed more wardrobe and cupboard space for clothes and toiletries. Pillows very hard and uncomfortable.
Liked the way the bathroom could be visually integrated into the sleeping area (glass wall) by opening the sliding door. Trendy cocktail bar. Super location close to Marienplatz and Viktualienmarkt. Could have done without the strip joint opposite, which leads to late night traffic
The hotel is beautiful. lovely attention to detail. spacious, clean design, playful and elegant. Emiko restaurant tastes were delicious. The hotel is in an excellent spot to have a romantic walk through Munich center in the evening, or enjoying the sights and sounds of the Viktualienmarkt in the morning. The room was a bit chilly.
Decor was elegant and unusual e.g. recessed closet space. Room (courtyard-facing) was very quiet despite very central city location. Maybe it's louder in summer? There was a restaurant on the terrace directly below. Breakfast tasted absolutely terrific - ingredients all bought fresh at amazing farmer's market across the street. Staff at desk, in restaurant were friendly, cheerful and eager to help. Upon my request, they instantly replaced the "desk stool" with a chair with a back. Stylish and pleasant lobby encouraged a convivial atmosphere. Daily shoe polish service, daily newspaper were nice amenities. Wireless (included in rate) worked flawlessly. Excellent shower an Platform bed was a little bit uncomfortable.
Location, the room and staff
What we liked best about the Louis was our room, which was a very affordable room, and was still spacious and comfortable and stylish and it felt like we were staying in a really cozy, upscale bedroom - it did not feel like a hotel room. Oh and the hotel smells amazingly good. The only thing I would change about the room is, we would have appreciated a tea/coffee bar to prepare our own hot drinks; this is a feature we use all the time in hotels, when available. That is the only thing I consider lacking in the room.
They recognised me from previous visit and upgraded me. Gorgeous design of room and facilities. Great location.
Gratis, utmerket onlineforbindelse på rommene. Meget serviceinnstilt betjening. Flott beliggenhet til alle severdigheter Burde vært opplyst at frokost var inkl. i prisen. Vi trodde vi måtte betale utenom. Knøttsmå bad. En må betale for å sitte i baren kveldstid pga. levende musikk. Dette burde det vært opplyst om at også gjelder hotellets gjester.
I liked the location of the hotel and the staff were friendly and helpfull. I only asked for one thing during my stay and that was an extra pillow because the one provided was very thin. I never received an extra pillow so i didnt sleep very well.
Location is good for city walking and German museum. Public parking facility is just next of this hotel. so it is very convenient for tour with car.
Excellent location,pleasent room and very clean.Satisfying breakfast.
The staff were all helpful, especially Sebastian, and made you feel welcome. They were able to accommodate an early arrival and gave us our room before the official check in time. They also arranaged a simple packed lunch on one day when we had to leave before we could have breakfast as we were going on a day's excursion The prices were a bit on the high side and the breakfast was the same every morning (no variety)
Hotel staff very friendly and the breakfast was good. The room was simple and plain but very clean.
no coffee in the room
Especially when you have stayed at The Hotel Isartor. What a great and friendly staff that not only helps you whenever you need it, but helps you to digest the cultural differences and explain the lifestyle to you. Air conditioning and or a fan was needed.
It is nearby the city center No airco, at 7 in the morning WOII started (working on the road)
staff were friendly & helpful; room was large, clean & comfortable big jump in price for staying on a weekday
Very accomodating hotel. We arrived very early on flight from USA and our room was ready as requested. Room was comfortable and clean. Exclent location. Breakfast was good in pleasant room. Got our trip off to good start
Not very ritzy, but good price for the area, close to the city center. Breakfast area was comfortable.
sentrumsnært og lett tilgjengeli for off. transport. kjempe frokost fikk ikke håndklær nok i forhold til antall personer, og lang tid før pære ble satt i lampe
Stil - renslighet - service - roen midt i en storby. Kort avstand til byens fasiliteter. Positivitet. Bedre madrasser i sengene!
Perfect central location, spotless room, reliable (free) wireless internet and yummy breakfast included in price. Even with the heating on full blast, the room was unacceptably cold in October. And the noise from the neighbouring nightclub was deafening on Friday night from 2am to dawn.
It was close to the downtown area so we didn't have far to walk. No Air conditioning. A very small hot stuffy room. If you open the window you get a lot of street noise until very late at night. Economy furnishings. They didn't have a fan. Lights in hall were partially disassembled. There is no elevator.
They had THE best bartender I have ever encountered. Thanks Oliver! The entire staff was extremely friendly and helpful. The food was great. The room was clean and modern, not to mention located perfectly in the heart of downtown. If and when I return to Munich, Hotel Lux is my #1 choice hands down. Thanks to everyone at Hotel Lux for making my stay an unforgettable one! No complaints. Extremely pleased with my stay.
Location is very central /wealking distance to all tourist & shopping sites. Breakfast is excellent. No elevator. Pillow is very/too flat.
great location close to everything! The staff at the hotel is amazing. Love the bar downstairs. Wish they had an elevator - for travelers like me that don't pack light.
Located halfway between town hall and haufbrahaus. Walked from Mariensplatz to hotel with 2 daughters. Tons of restaurants and shopping within a 5 minute walk. Bar/restaurant was great - loved the breakfasts. Drink menu was very innovative and fresh. Surprising in a very good way. Everyone was incredibly friendly and helpful. Great stay!! Bathroom was very small for 3 people. Shower ok for women/girls but would be challenging for a full size man. No counter space around sink.