Everything, the hotel is a gem & the best thing about marbella Cannot think of any negative aspect even if I try hard to find one
Pleasant friendly staff. Lovely breakfasts. Pleasing decor. No front door key provided. Some teething problems - safe not working, no hot water on our last night, no laptop available (although staff kindly allowed access to the hotel's PC)
Very high quality boutique hotel situated in a good position in old part of Marbella. Hands-on approach by owner managers which we very much enjoyed and a first class restaurant experience on our last night N/A
The staff and food location difficult to find
Wow!! Fabulous service - everybody did their very best to make me feel at home. A real jewel. I will go back! This is not a dislike just a note. There are a couple of rooms where there is no lift - if you have a problem with stairs check that you have one of the rooms with a lift. The Manager kindly changed my room and I didn't have a problem but it might have been more difficult at a busy time.
Great location with very friendly and helpful staff. We had a fantastic stay and made to feel very welcome.
the intimate stting, the very nice staff, great decoration a little noisy
Desiree Wilmes - Manager - Was Excellent and service generally very very good
Superb boutique hotel in a great location
Very central, practicaly inside the old town, 5 min from the beach. Near shops, restaurants and bars. Once you find a parking space, leave your car, and don´t move it! No hairdryer. Needs a room safe. Towel holder was broken and was never repaired.
Nice place, close to the old town and the Marbella center,not far from the beach. The room and towels are changed every day, there is a coffee bar near by for a breakfast at very reasonable price,
Location, comfort and cleanliness, hotel staff. No
Excellent location just outside old town centre, friendly family run hotel, overlooking old city castle walls, staff made us feel like home
Very good location and very reasonable price.
Superb location on the edge of the old town - easy walk to restaurants and the beach. Very clean, comfortable room with air conditioning. Excellent value for money given the very central location. A room safe would have been very useful - and perhaps the hotel could consider this for the future. Also, some form of breakfast facility on site would be good - even just serving juice, beverages and rolls/croissants - nothing cooked. However, several nearby cafes did serve breakfast so it wasn't a huge problem.
Perfect location, nice mountainview or 17th century castle view. Restaurants and pittoresque old town of Marbella 100 metres away on the left handside of hotel. 500 metres beach and city centre. Once found a parking, leave your car, everzthing is close. Best location and value for monez. Needs at least one star more !!! Nice helpful staff. Friendly family run hotel !
Clean, functional rooms, great location.
Location,friendly staff Bar/cafeteria opens at 9 a.m. -would be nice to be able have some breakfast earlier. At moment no hairdryers,all ten of them stolen by customers!
Very good central location and the rooms/reception nicely decorated and clean. We arrived Saturday afternoon after a long journey only to find the cafe/bar was not open that day or the following being Sunday!! No chance of even getting a beer or coffee.
Topp beliggenhet i Marbella. Gangavstand til både strand og palmelund. Personalet var gjestfri og ga oss masse gode råd. Leiligheten ble vasket hver dag og nye håndduker hver dag. Vi var så heldig å få en leilighet i 3. etasje med en deilig terasse. Nei vi har ingenting å utsette på hotellet.
Very nice hotel of Marcus and his staff. Breakfast is on the terrace on the topfloor and is excellent. On the day of arrival we got very nice advices where to go and where to eat.
the staff was great, the rooms are very nice, clean and original decoreted, the location is excellent, you feel like home no
Excellent personal service throughout. All furniture and finishings were high quality and well thought out. On hearing that the trip was a present for my girlfriends birthday the staff were more than happy to arrange for flowers in the room and even supplied a complimentary bottle of very nice Cava. Coming back to Marbella I would not want to stay anywhere else. Highly recommended.
La Villa Marbella is a truly small charming hotel, located in the delightful old town of Marbella only steps away from the center and not far from the beach. The staff is very nice and helpful indicating real interesting spots to visit/resturants aso.
The beautiful detail in the interior design and the delightful staff. N/A
The dining room was fabulous. Room was small.
The roof terrace and use of fridge was convenient and nice touch
The personal touches in the room and personal service of the owner and staff
Warm atmosphere, good interia, excellent staff. Location is complicated, and it might be impossible to fine by yourself. However, hotel staff kindly came and picked up us in front of near supermarket. Also we asked a beach and restaurent to the staff. She recommended nice beach and restaurents. We just followed her recommendation, which made our trip perfect. I would like to recommend the hotel to all of people, but if everyone come, it might make me difficult to book the hotel again. So, I don't recommend it!!
Charming atmosphere, wonderful location and staff who treates you as old friends
The pension is located in the old part of town, down streets you cannot access by car therefore you need to put the coordinates into you sat nav as it will not recognise the name of the road. The pension was excellent value for money and its location was exceptional. The staff did not speak any English, we managed to park on the road free about a 10 minute walk away.
A great hospitality of Staff, proximity to the sea and to City Center No schemes of rooms, only photos
the location of the pension is in the city centre and in a beautiful small street full of flowers the rooms were smelly, the bed sheet didnt seem to be too clean, there was neither internet available nor other services
the location, it islocated in the old city centre which is really lovely and it isvery colse to the beach (a 10 minute walk). - the staff did not speak English properly nor Spanish and one of them was very unpleasant. - the day of the check-out we could not leave our luggage at the hotel, they offer no facilities for that (ie they have no room to store them and come back to collect them) whereas all hotels do it.
We were having an overnight stop before going to the Airport
it's great value for money, location is central and near everything.
Well presented and very clean, cleaning lady seamed to clean shared shower room after each persons visit. Grumpy lady at front of house.
location was great. Staff very nice no air conditioning, but was manageable
Close to beach,shops and restaurants Room was only cleaned twice in two weeks, Bed only made twice
Stayed at Hostel El Gallo mid april 2010, and found it quite nice. The facility suits singles, couples, and even families. The fasilities are clean and rooms are towards both backyard and street. (Quiet area, limited trafic) Beds are comfortable, at least suitable to us. Soundproofing is, poor, but this goes for the rest of accomodations around as well. 5 minutes walk from central Marbella old town, If you have a car, you have to such for a parking lot in the adjacent area. El Gallo have a resturant included in its premises, which offers, in addition to breakfast, reasonable priced dinner menu. Will sure consider to stay at El Gallo some other time, if returning to Marbella. Ja, det ble i sammenheng med booking lagt inn ønske om ikke røyke-rom, opplevde ved ankomst at det ene rommet tydelighvis tillot dette. Spansk lov sier at det ikke er lov til å røyke innendørs, hvis dette gjelder også for El Gallo, bør det fjerne askebeger og vaske rommet (Rom nr. 3) grundig, så mest mulig av røyklukt forsvinner. Forøvrig har vi ikke noen kommentarer/forslag til forbedringer.