Tryp By Wyndham Jerusalem Bat Sheva

Good size rooms, clean

Rude appallingly unhelpful staff with general belligerent attitude to customer service, argumentative when asking to booking a restaurant or call a taxi, compounded by the fact the fire alarm going off 9 times at 6.30 am in the morning (in Hebrew only so not sure about the international or health and safety aspect of this). when we called reception we were told it was fake and they put the phone down. When asking at reception if they can put the lights on in the breakfast room, as the alarm triggers the electric, the employee did not look up from her phone playing a computer game and pointed to the wall. Reception area untidy and not well kept either.