Bestill Hertz leiebiler i Ocala

Ulemper: They didn't allow us to pick up the rental.

Fordeler: Selection of vehicles in President circle was okay. Vehicle was clean. The checkout and return process was easy & simple.

Ulemper: Hertz employees at terminal A could have been more helpful and more friendly.

Ulemper: Blood on car no key drop off I asked early pick up told yes when get there have to wait 3hours for ,1200 not going back to Hertz

Ulemper: I was to be charged $181 for one week rental. I found that I needed the car for only 2 days. I called to see if I would get a refund if I returned the car early and was told the amount wound be calculated on return. When I looked at my receipt, I found that the refund was about $10!! The company could now rerent the car for those 5 days. I use rental cars 2-3 times/year but Hertz, Dollar and Budget will no longer be in my plans! For a little extra revenue this quarter, they have potentially decreased their revenue for several quarters!

Fordeler: I like the tool free rep who helped me out after the local office said I need a discount code, that no one ever told me about. He sent me away and told me to come back the next day with a code, it messed my whole day up.

Ulemper: I didn't like that no one told me about the cvp discount code I needed? I order through Kayak and they should tell people and I changed my reservation and she didn't tell me either, kind of frustrating.