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Historic building, beautiful lobby Rooms definitely need refurbishment
Very helpful staff; they even said "Have a nice stay" in my language that was amazing! Excellent localtion; place full of arts. You have a feeling that you stay in a museum but you really like it! Just spledid! Nothing, just perfect place.
Wonderful wonderful staff and location location location. The rooms were well appointed and in a style that suited the hotel. The balcony was a great place to get a lovely view of the sea. The rooms were larger then most European hotel rooms and air conditioned which made it very comfortable in the August heat. The public areas and dining rooms were very comfortable and charming. Good business center with easy access. The carpet in the halls made it hard to move luggage around and did not fit the period and style of the hotel. Some of the art didn't suit the hotel ambiance. The carpet in our room was very worn and old. The bathroom had chipped sharp tiles and had not been updated which was a little disappointing for the price point. We were also disappointed that no one informed of the beach facilities available.
Bad brekfast? bad plage, bad service, wery high preis - but only in this year
The ambiance was nice- classic old style .The rooms were big and the view spectacular. Unfortunately the bath tub drain cover was not working so it required a nail file to remove the cover to drain the tub.This was repeated every day of our stay without the staff fixing it! The room was not cleaned on returning in the afternoon and we were told by reception that we had to call for cleaning !The wall tiles had black mould which Is really unacceptable in a hotel of this class.also,our room had chipped paint around doors and peeling wallpaper trim.All in all,This hotel needs revamping.On the plus side, the location is the best in Nice. The staff were very poor in responding to complaints - no apologies ever.My room smelled of mould ,to discover next day that there was a furnace type room opening into my closet,which did not have a door.On complaining ,I was given an excuse instead of an apology. Also,after staying 3 days,I was stopped by a security doorman on entering the lobby ,to question me if I was staying at the hotel. Very very upsetting and again ,after telling him yes ,no apology. Good staff should know the guests and be carful before causing an embarrassing moment. The service at breakfast was very poor and the buffet layout difficult to manage due to the tightness of the restaurant.
Perfect location, nice sea views, really interesting interiors. Some service points, at the reseption and consierge points.
Good taste and comfort all over + restaurant Chatecler - the best I ever experienced food/wines and ambiance. Nope.
the interior of the hotel is exelent, very historical! The restoran is also very doog! Service of the reception and also reception manager was full boor. We planed to stay 21 day- and changed the hotel to another one on the 2 day of our stay!!!
Veldig bra hotell, fin beliggenhet i Cannes i forhold til shopping og strand. Hadde kun noen retter servert i baren på lave bord. Aircondition var slått av på tross av varmt vær og bråk fra gaten gjorde det umulig å holde dør åpen. Dårlig sirkulasjon i rommet. Ellers et veldig hyggelig hotell og hyggelig betjening. Sørge for bedre luftforhold i rommene.
sentral beliggenhet. Serviceinnstillt personale. Greie rom. Dårlig renhold på selve rommet. Badet var ok.
Flott beliggenhet, fantastisk personale i resepsjonen og deilig frokost. Classic rommet var veldig lite og spartansk, vi betalte for en upgrading til Prestige. Ellers ville vi ikke vært så fornøyde.
Excellent option to stay in the region of Nice, for those who already own the car, the staff is very nice, hotel has good structure, comfort, cleanliness, good food
superb family suite and friendly staff
The hotel staff was very professional. The rooms were well equipped and clean.
Welcome from staff. Location. Outstanding food. Easy access to beach, airport and Nice/Cannes Couldn't fault a thing
The cook, Martin, is very good. Nice rooms around the swimmingpool. Quality of service depends on which member of staff is on duty. Service can be very slow or very good.
I adored the quiet location...lovely spot close to the coast...but tucked away and private..the staff were wonderful.The food was just gorgeous..the room was lovely opening onto the pool..loved it
nice design slightly arrogant/inpersonal staff pretending to be french, but actually dutch!
the relaxing moments at the nice pool / friendly staff / free internet and free parking / good restaurant / nice rooms
I was at international miting in Nice, so I was not at hotel durin all day but in the evening it was beautiful no
The size of the room and access to swimming pool, very child friendly. The menu was not varied enough and overpriced
location lack of staff - no atmosphere - falls well short of past standards
very beautifull, very kindly staff, good position and confortable.
Wonderful, wonderful medieval building with the friendliest staff. It felt like home, but a fairy tale one. Expensive breakfast, parking difficulties.
great staff and good location in southern france-town is a nice quiet departure from the rest of the area
The epitome of shabby chic chateaux, without being at all shabby. Delightful and helpful owners and staff, beautiful location. The room had a lovely ambience with great views over Cagnes-sur-Mer to the sea. I would have liked somewhere to sunbathe, but the two public terraces were perfect for a quiet read or drink.
The Hotel was right in the middle of a medievil town, a superb experience. Its a pity the restaurant on site was not operating, the street leading to the hotel is extemely narrow, I would reccomend parking nearby at the Place du Chateau and walk across but well worth the effort
Very charming, small and typical for France hotel. Almost no parking space
location was great,staff friendly, lovely views Don't try and drive to the hotel, very narrow streets.No longer a Relais and Chateau, they need to continue to invest in the hotel
We enjoyed our stay very much. The view is wonderful. We had a good time.
Good service, nice people, good food, nice ambience, good location. The drive to and from............a nightmare. The road for 200m either side is a major challenge.
Hotellet bar preg av "luksus", noe som var viktig for vår bryllups reise. Personalet var meget vennlig, og beliggenhet var fortreffelig.. Vi fikk dessuten oppgradert vårt rom, grunnet 1 natt i et annet hotell grunnet regjeringskomferanse på dette hotellet og dette var mye grunnet meget god oppfølging fra booking.com:-).. Frokost var uforbeholden svært dyr 29 Euro pr. person:-(, og ikke inkludert i rom prisen(kanskje dette ikke er vanlig i Frankrike?), men dette gjorde at vi ikke var interessert i å spise frokost på hotellet av "prinsipp", selv om man har økonomi til dette.. Dette satte immiddlertid ikke en demper på vår reise, da vi spiste nydelige frokoster ute, til under halve prisen..
Fine rom og fin plassering byen Dårlig frokost resturant
kontaktet hotellet 2 mnd før ankomst ønsket win beds og balkong . De svarte at dete var ok men vi fikk ikke balkong presierer at vi sa vi kunne gå opp i pris om nødvendig
Fantastisk beliggenhet og følelsen av luxus Bad om vekking ved avreisedag, men den ble ikke overholdt. Ble også fakturert for 1 overnatting for lite ved oppgjør og fikk litt ubehag ved det.
God service og hyggelig betjening. Fikk junior-swite på "to etasjer". Bad oppe,- wc nede. Tungvint og usanitært med klosett uten håndvask.
Beautiful hotel, good location, very friendly and efficient staff. The hydrotherapy pool is lovely
Very accomodating, not too big and felt personal. The service is exceptional and the spa is a must-do.
Beautiful design, good location for shopping The air conditioner didn't work well, it was very hot when we arrived at evening time. I called the reception two times, they promised to come and do something but they didn't, so we suffered the very hot room even in autumn time, +17 degree outside. They only fix it in the next morning.
You can hear everything in the corridor. not good service at all. horrible breakfast
The hotel seems over-rated. It gives you the feeling of being old or overused or at least not well taken care of. Beyond the intention of design...some of the fittings seem...cheap... Plus, the idea of having the bathtub in the room could be special, but it is not practical. The lights are also not thought in a practical way...
Great location. Friendly staff. great room. All extars very expensive - eg breakfast or to have a drink in the bar (22 euros for one cognac !)
great hotel ,great design , nothing
The Incredible architecture, fantastic staff and superb rooms.
Nice adjacent restaurant. Clean room with an bit odd, but original, design. Clearly visible that the hotel was renovated last year. Noise level in the room was a bit high due to the busy road outside.
the roses all around the place no service after 12 a.m. :(
Food and Hotel were gorgeous. WiFi 7E for 30 mins in reception! No WiFi in bedrooms. Should be free in bedrooms.
Vi opplevde at hotellets eiere, et ungt par, var meget vennlig og hjelpsom. Hotellet lå nært til stranden og hadde fin utsikt. Dessuten var det kort og fin avstand til en rekke restauranter langs den flotte promenaden.
Beliggenhet og grei service for en forholdsvis rimelig penge. Koselig og hjelpsomt vertskap. Kort vei til restauranter
Jeg likte set serviceinnstilt personalet veldig godt. Veldig flinke til å etterkomme spesielle behov.
Good, relatively inexpensive rooms in a charming medieval village. Clean and a good choice if you don't mind that that at least some rooms must be reached by steep staircase with no lift. Rooms were quite comfortable and clean. A nice, continental breakfast is served in the restaurant. We very much liked this hotel and the location, but this is not a typical "hotel" with lobby and someone available at all times. When restaurant is closed, guests enter through an ally in the back using a key code. Its a great place to stay as long as you don't mind something a bit different.
Great location next to a Boules Court that leads to some interesting people watching in the evening. the hotel itself is small amd pretty basic but has a very helpful and cheerful staff. Stairs to room are very small but not unexpected for a building of thid age.
The staff were quite warm & friendly. Room 3 was beautiful. Firstly, the breakfast was very very disappointing despite that it was late. I was given croissants and orange juice which was served in a small glass. I had to request for more each time i downed it. There should have been a jugful of juice on my table for me to serve myself for 115 Euros! Secondly, the TV did not come on throughout my 1night. Tried all the tricks the power button, remote, etc all to no avail! There's no phonebox in the room to call the reception and I was too tired to go down the narrow spiral stairs to get help.
Location of the hotel at the top of the village in the pedestrianised square was excellent . Terrific views over the countryside and within walking distance of numerous restaurants.The local free shuttle bus was most useful running every 15 minutes.
Haut de Cagnes is a delightful hilltop village with winding streets, charming restaurants and stunning views. The hotel is situated in the central square - I imagine it could get a little noisy in the high season. The rooms are chic and elegant with nice little touches - upmarket toiletries, cd player...There is no lift so people with heavy luggage on the top floor might find it a little inconvenient. The staff were super friendly and made it feel more like home than a hotel, and the food was excellent. Highly recommended. Finding your way from Cagnes sur Mer can be a trial! I arrived at the main station and trekked backwards and forwards before finding the free shuttle bus that takes people up to Haut Cagnes. For info: it's about a ten minute walk from the train station and leaves from the Station Centrale bus station.
The location was fabulous. The hotel is right in the middle of the town "square" so to speak so you will feel like you are a part of the village life. Our room was clean and charming with a very comfortable bed. The bathrooms are modern. The view from our 2nd floor room was amazing! The staff was wonderful. They were helpful and accommodating. I would highly recommend staying here and eating at the restaurant. We had a delicious meal that was fresh and imaginative. The chef is from Mauritius and specializes in seafood. I cannot say enough good things about this hotel!
The room itself was comfortable with nice linen, proximity to restaurants was also good. The wi-fi was working only downstairs and not in rooms. The airconditioning was broken, staff when aproached said they know but did nothing about it at all as if thats the way it is so deal with it-in description of hotel when booking was said that hotel has airco so I was expecting it to work. whats more, the previous guest took out the tv and cable from the wall - obviously braking the thing- staff when aproached again said they know!!! Absolutely ridiculous. and the restaurant had no choice of any salads whatsoever-just meats and fish.
The staff and continental breakfast and the setting. The room cleanliness left a little to be desired (i.e. very dusty areas like the bathroom vents) and the absence of a bidet.
Hyggelig personale. Noe små, men praktiske og nyrenoverte rom. Grei beliggenhet når man disponerer egen bil.
Lett med parkering og et steinkast fra stranden om man skal overnatt for å ta fly fra Nice. Lett oversiktlig plass for kortere opphold. Fine rom.
Værelserne var nyrenoverede og smagfuldt indrettede. Fantastisk beliggenhed direkte ned til strandpromenaden og Middelhavet. Den hotellejlighed vi lejede, var meget lille og der var praktisk talt ikke plads til at åbne vores kufferter på gulvarealet. Vi manglede retningslinier for anvendelsen af værelsets minikøkken. Der var ikke opvaskemiddel eller opvaskebørste/svampe, hvilket vi antog skyldtes, at hotelpersonalet ville klare opvasken ved den daglige rengøring. Selv om vi stillede brugte glas og service tydeligt frem, blev disse ikke rengjort i forbindelse med den øvrige rengøring. Efter henvendelse i receptionen fik vi udleveret kropsshampoo til selv at klare opvasken med!!! Der blev leveret rene håndklæder dagligt. Antallet af håndklæder varierede dog i antal fra 2-5 stk. dagligt, så det er en god idé at være opmærksom på dette ved afrejse.
WE were only there over night but it was very comfortable room, good views from balcony in the morning and the owners were very helpful
Comfortable, friendly,family run hotel None
Free Wi fi
personal attention given by the hotel owners themselves, felt very safe.
The comfortable bed and size of the balcony The bath was small
We had the superior room for 7 nights and it was a comfortable staying. The room and the toilet were comfortable, our room had also a nice terrasse (don't expect much from the view). The hotel has a parking, which is a good point even though in the nearby of the hotel parking it is often available. The staff is very kind and cooperative. This is a very good location if you're looking for a good quality/price ratio but don't expect a luxury location. The rooms don't have refrigerator so if you want water you need to ask the reception in advance. We wouldn't reccomend breakfast as it is a bit expensive and in the nearby of the hotel there are a lot of good bar and patisserie. Though the hotel is not far from the seaside still it is not facing the sea and I don't think there's any chance you'll be able to watch the sea from any of the hotel's room.
The location is very near to the Cagne Sur Mer train station. There is free wifi in the room which is convenient. The facility is poor. The bath room doesn't have a shower curtain, and we couldn't find a hair dryer there, so I have to sleep with my hair wet. And the staff are friendly but don't speak English.
Great hotel and nice host!
Great staff, very helpful. Good location, easy to access town and neighbouring restaurants. Air conditioning great, carpark. None really
Very quiet - good bedding - nice staff - excellent location - air conditionning.
The staff was polite, funny and spoke perfect English. The manager worked like crazy to help out at the breakfast. We were impressed. The rooms! They're fine but there was absolutely no where to put anything. Our room had one lawn chair. It was weird. It all feels a little too Miami Vice with the colors. Felt slightly Miami-ish/Golden Girls. Bottom floor was noisy with window open.
God beliggenhet, kvalitet
Utmerket beliggenhet, veldig god serviceinnstilling og komfortabelt rom. Bar lenger åpen
Behagelig og fin atmosfære. Ønsker å komme tilbake etter en slik opplevelse.
vi ble oppgradert og fikk en juniorsuite siden oppholdet var på en uke. Rummet var flott med balkong og fin utsikt.Dessverre var trafikkstøyen meget sjenerende med 6felts motorvei mellom hotellet og stranden. Vi måtte bygge opp en demning av håndklær for å hindre oversvømmelse fra dusjrummet og inn i baderummet og gangen. Dette bør ordnes bygningsmessig.
Fantastisk beliggenhet, frokostsalen var en opplevelse - både utseendemessig og deilig utvalg av mat. Første gang jeg har hatt dusj med sjøutsikt! Hyggelig bar.
Sentral beliggenhet.God service.
Sentralt, stort rom, mye for pengene Vi kom med sykler, ingen steder å parkere disse, men fikk lov etter hvert å låse de fast utenfor hotellet på eget ansvar
Bra beliggenhet, god service i resepsjonen. Datamaskin med internetttilkobling i resepsjonen til fri bruk.
Beliggenheten Skjønner ikke helt at hotellet var 3 stjerners, hotellet var veldig slitt. Vi bodde senere i oppholdet på et hotell med 2 stjerner, synes nesten det var bedre.
Svært vennlig og serviceinnstilt betjening. Lett tilgjengelig fra kollektive transportmidler og nærhet til severdigheter dårlig frokost - dvs like dårlig som alle andre hoteller i samme klasse
Etter vår oppfatning fikk vi ikke den romstandard som var bestilt - vært mye tid gikk med til diskusjoner og flytting til andre rom.
Vanskelig å beskrive med få ord. International atmosfære og bli kjent med andres gjøren og laden Nei
Meget dyrt hotell. Må betale ekstra for alt. Mye veistøy
Det lå nærme stranden, og det var en rolig del av stranden.
Meget bra hotell med topp service og god frokost. Egen strand på i vannkanten. Veldig fornøyd.