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Very spacious, well located. Perfectly fine for an inexpensive place to sleep. Very friendly staff Very, very cheap feeling furniture. (The cabinet panel covering the dishwasher fell on my ankle when I tried to open it.) I'm also not a fan of bathrooms with no shower enclosure.
Location was convenient, in that it was close to the train and bus stations, but the surrounding area was a bit dull (10-15 minute walk to restaurants and old town)
Courtesy of staff, comfort of facility, and value of money. The design of the rooms is outstanding. Hotel is one of the best I visited recently The choise available at breakfast.
Best food ever! None
Staff were extremely pleasant and helpful. Room was very elegant, modern and tastefully furnished. Breakfast selection was great and perfect for our needs. Superb restaurant. Only one English TV channel, BBC World News. No sports channels or Sky News.
The courteus and cooperative attitude staff, quality of the restaurant, good service, parking Slow, almost unusable WiFi internet in the rooms
The room was lovely and the restaurant was amazing. The location was a bit off the beaten path.
The bedrooms were well designed and the beds were very comfortable....The restaurant was amazing for dinner with high class french cooking
Superb restaurant. The bedroom was very stylish and comfortable. Good car-parking and with easy access to the ports Needed flannels (face-cloths). Coffee making facilities in the room would have been helpful. These were minor imperfections
Very pleasant, relaxing 3 night stay. Very quiet, as our room was located at the back of the hotel, away from the main road. (There were not may other guests staying while we were there.) The location is good if you have a car, both for the city centre and other places of interest close to Caen. Very comfortable clean room, lovely bathroom, excellent shower. Friendly, helpful staff. Breakfast was more than adequate and beautifully presented although limited in variety and probably not worth 15 euros - ours was included in the price. We had lunch in the restaurant on one day and it was a indeed a memorable experience! Definitely worth the money. After the second night,soap and toiletries which we had been using were replaced with new ones, which I thought was very wasteful!
Externally the hotel is like a factory unit but inside it's an oasis of charm and refinement. The hotel has a famous restaurant which, alas, is closed on Sunday nights.
Hotellet var rent, fint og så velholdt ut. Det var enkelt å få parkering utenfor, og beliggenheten var godt iforhold til butikker, avstand til sentrum osv. Hotellet var stille noe som passet godt for oss som reiste med små barn. Resepsjonen hadde begrenset åpningstid, hvilket gjorde at vi feks ikke kunne levere inn nøkkelen da vi skulle sjekke ut på avreisedagen. Det var heller ikke mulig å få kart over byen i resepsjonen og de gav begrenset informasjon om Caen og Normandie som turistatraksjon.
Room (327) facing courtyard-very quiet despite city centre location.Excellent bed & opaque curtains-slept well. The air-conditioning was turned off.No fridge in room.Hot food not replenished at breakfast.
location,room,breakfast,room service and staff excelent
Very noisy outside late into the night. Duvet too heavy and therefore too hot
friendly staff easy parking cost
Welcoming environment in the hotel. Comfortable lobby, nice and friendly service.
Car Parking was convenient and so was the postion of the hotel. The restuarant was expensive and poor quality by comparison
Happy that the reception staff spoke English and were helpful in booking taxis and advising re local information. I did not like the fact that I was unable to get any food before 7 p.m. in the hotel or in fact in the town. I had been travelling all day and there was nowhere to eat anything. Even the hotel's room service was not available in the afternoon - not until 7 p.m.
The location was good, and on Sunday morning there was a market outside.
Hotel easy to find clean and tidy rooms staff very helpful No real bad points
Proximity to centre of town terrific. Underground car park very convenient. Easy access to restaurants, shopping and Chateau.
Sentral beliggenhet i byens gågatestrøk, med lite bråk fra omgivelsene. Gode parkeringsmuligheter og hyggelig og hjelpsom betjening. Fint frokostrom i 5. etasje. Vårt tremannsrom hadde et romslig baderom, store, gode senger og et velfungerende klimaanlegg. Vannkoker og gratis kaffe og te på rommet, samt gratis verdisafe var et pluss. Hotellet er vanskelig å komme til med bil pga mange enveiskjørte gater og alle gågatene. Rommet vårt var ganske lite, og med tre store senger ble det lite gulvplass til overs. Synes også at 15 euro per person for frokost er vel mye.
Bra beliggenhet. Meget sentralt, og i gåavstand til det meste av severdigheter. Ok rom, men var ikke så store. Flott med egen parkering i garasjen i kjelleren. God frokost. Personalet var hyggelig, og snakket ganske godt engelsk. Var en del støy, men sånn er det når hotellet ligger så sentralt. Måtte stadig kontakte resepsjonen for å få aktivert airkonditionen. Den ble også slått av i løpet av natten. Litt trangt i parkeringsgarasjen. Veeeldig treig heis!
stort, fint rom, koselig personale, ok frokost, grei beliggenhet, rolig og trygt
Koselig hotell med sentral, men rolig beliggenhet. Rent og pent rom, med gode senger. Vannkoker med gratis kaffe og te. God og rikholdig frokost, noe som er uvanlig i Frankrike.Vennlig og hjelpsom betjening.
Cheap but ok room.
everything! fantastic hotel with very helpful and friendly staff, top class food in the restaurant and family friendly, basic but clean and comfortable room, would definitely come back.
Convenient location for our overnight stop with good parking, restaurant and bar.
When rains, you can hear dripping water from the roof to something on the ground (eaves are probably stuffy) .....
Access to WiFi Apart from WiFi and a restaurant on site - which we did not use - the hotel was no better than the "budget" accommodation supplied by Etap and village hotels just a short distance away at less than half the price. Having used "budget" hotels in the past when travelling through France we had expected a much better standard of accommodation based on the price that we were paying, very disappointing.
We enjoyed the evening meal in the restaurant very much and found the service to be very good. The room did not have had tea/coffee making facilities
the breakfast facilities were excellent. A lot of care given. The ease of booking in. The rooms were very, very basic. No Shower curtain!! No Hairdryer!! and in desperate need of updating.
proximity to sites we wanted to see no warm water, thought we would have a nicer room.
A little bit worn and scruffy, but good value for the money; very helpful staff, facilities pretty good, breakfast good, dinner surprisingly good, nice swimming pool.
the hotel position is good,city centre withinreach,main e46 very near,menu excellent no
Staff very attentive & responsive to reservation process & confirmation. Nothing. Very nicely done.
Comfortably situated with respect to the city center. A quiet, nice place for travelers. There are several good restaurants in the vicinity. Parking facility is not available for the hotel's guests.
A good stay spoiled by a very noisy street - no sleep until 3 am.
this hotel was very central and the lift was very welcome.the doubleglaseing was good in the summer this room was very hot and with 2 night clubs across the road the windows had to stay shut,the room the bathroom were very small
I thought it exuded a warm, friendly atmosphere There was nothing I disliked about it
Able to walk to location from train station. Uncomfortable bed.
Excellent location for town of Caen. Good for shopping. Parking a problem. Breakfast not good value for money. Nice hotel overall but for a 4 star rating needs a bit more. Bathroom very sparc with accessories, hair dryer very poor wall mounted. Bar expensive for drinks.
Hotel is clean, quiet and has very helpful staff
Superb food and service
Outstanding food, excellent staff, wonderful atmosphere, good location. I first stayed here about 15 years ago and the level of service and quality of the food has been maintained with the same level of excellence and care - an outstanding tribute to the dedication and care of the management and staff at Le Dauphin.
Very friendly and helpful hotel staff. Excellent location very close to old city centre, shops and restaurants. Wonderful buffet breakfast. The 'standard' room was a bit on the small side, but ok. We had enough room for the 2 of us.
Quiet, parking possibility, very good situation
A high standard hotel in an excellent city centre location. Good parking.
was wonderful and friendly. Diner was outstanding! too much rain...but I guess you cannot control
The service overall was predominantly very good, especially at the restaurant. On arrival we came down for a drink after check in, we were kept waiting about 20 minutes before we were able to get a drink, I had to ask her her 3 or 4 times during that period,This was the only blip, the service thereafter was very good from the reception desk.
ryddigt, fine rene oversiktige lokaliteter. hyggeligt personale på frokostbuffet, men dårlig forberedelse/oppfølging på denne. Veldigt hyggeligt personale i resepsjonen. problemer med safe og manglende lyspærer på rommet/ 3 henvendelser før safen blev utbedret. lys ikke fikset før avreise. gj.føring av frokost. for lite aktiviteter for barn utendørs.
Location is very convenient to the railway station and to the rental car offices. The most basic hotel I've ever stayed in. No AC, hard mattress laying on a board, musty towels, no hand towel, strange characters hanging out in fronts of the hotel, poor lighting, no way to pull the bathroom door closed, strange shower. A dump!
The checkin clerk was very friendly and the room was great for the price. The shower was quite filthy.
Great staff and location. Comfy rooms
This was a good inexpensive hotel that is located a block from the train station. Our room was sparse but comfortable and worked fine for our one night stopover in Caen. There does not seem to be anyone at the hotel who speaks english but we were able to communicate with the hotel clerk for what we needed.
The location was central to the city and very close to the train station and rental car agencies. Parking was available at no cost. The staff was very helpful but spoke very little English. The room rate was very good.
The front desk young man was helpful, polite, and kind. he worked every day I was there so he recognized me and always said hello as I entered or left the hotel. My room air conditioner was broken.
Close to town centre. Large room with comfortable bed and a tea/coffee maker.
cleanliness was excellent, reasonable location rooms needed decor modernising, no english tv in room.
Friendly staff. Proximity to raiway station. Noisy street outside window
Breakfast Noisy rooms
very helpful staff, nice room.
A clean, pleasant and very conveniently located hotel close to the railway station, car rental offices, and short walk to town centre. Smell of smoking in bedroom.
Very close to the tram stop - tram goes into the city centre and you can leave the car at the car park.
Rooms were spacious and conveniently located next to a Buffalo Grill. Probably could do with a refurb.
The staff were very helpful and really polite and the breakfast was good It was a bit noisy and the view wasn't that great but then it was also very cheap so you get what you pay for!
Hotel in need of investment. Bar area poor, and the restraunt claiming variety of cuisine was inaccurate. Would not recommend hotel to any family seeking accomodation in Caen as there are no facilities in the hotel or in the vicinity of the hotel for families.
The hotel was very easy to find from the directios given, only a matter of minutes from the motorway.. On arrival the staff were very friendly and helpful with an excellent understanding of English - far better than my French. The rooms we booked were clean and comfortable - ideal after a days travelling. If needed the bar is open 24/7!! Although there was tea and coffee facilities in the room there was no milk, reception was unable to supply. The dining room was not open as it was a Saturday night - however I can thoughly recommend the Buffulo Grill 2 minutes walk away.
Very friendly staff, clean, and a convenient location for Normandy business school where my daughter is studying. Also located next to Buffalo Grill which was excellent. Nothing
Overall the hotel was clean, The staff was helpfully Hotel returant wasn't open on the weekends and holiday so it made it hard to find a resturant for dinner.
good location for Normandy Beaches No frills
staff were very helpful generally, hotel was very quiet and located very conveniently just off the Caen ring road.Parking wasavailable right outside my window as it happens, and was free and secure. Not really, the room fittings could have done with a few simple repairs, eg the shower riser clamp for the shower head did not retain the shower head in position, consequently the shower head slid down the rail of its own annoying accord. Also Tea / Coffee kit in room had no milk. Hotel had no maps available for the Normandie beach areas, which is a bit strange as its allegedly a popular hotel for visitors to that area??
friendly staff and ease of access as well as good value for money
The people running it were great
The great value - proximity to city centre (places of interest and shopping area) and the ferry bus stop - very close to the hotel. Great value for money for 1 night stay
friendly service, quiet room
Reasonable prices no
the location was excellent! the staff were very helpful and friendly. i didnt have breakfast but my friends who had it enjoyed it very much!