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Elegant Hotel. Great Location. Superb rooms and ambiance. Would stay here any time. I would not call this a complaint but for a five star hotel the front desk staff need to be better trained. While extremely polite and helpful the lack of a dedicated conceirge made it difficult to get good information on dinner reservations, accurate directions. Overall. our experience was very positive
The staff. The staff were on the most part fantastic. Absolutely lovely. ANy problems we had were more from slight misunderstandings from language but when the staff all speak three or four languages and I only have one I can hardly complain. The babysitter from an outside agency had a bad cold.
Lcation and ease of acces. Near the best restaurants and watering holes.
large room, comfortable, quiet, convenient
The location is beautifull in the centre at the riverside and near to the beach. The room was spacious. Because of the price of the hotel and exposure on booking.com we expected the hotel to have an indoor swimmingpool, however it was a spa whitout pool and the spa was only accesible for people above 17 years old.
Beautiful, luxurious and charming hotel. The rooms were very spacious and facilities excellent. The location was perfect for city and beach. Minibar beer 5 EUR. Buy a beer at hotel bar 5 EUR. Order the same beer through room service it is 7 EUR + 4 EUR Room service charge. Why the beer is marked-up 2 eur plus a room service charge is beyond me.
Beautiful site and charming old-style palace feel. Service and reception are rather mediocre, no English or French spoken by receptionist, no English newspaper available.
Great place, location wonderful. Front desk, bellmen, bartender, awesome nice, helpful people. Very kind and professional! Maid did not replenish kleenex
Relaxing luxurious rooms No restaurant due to refurbishment and significant work going on outside the hotel
The rooms were exteremly spacious, clean and comfortable. There was a coffee machine in the hall. Hotel was quiet as not very large. The staff member was not often at the hotel. When arrived at 3PM she did not arrive until 4 and again upon check out at 9.30AM we had to wait for her. However she was very helpful and friendly when there.
The room was super clean with trendy decor, very comfy beds, nicely heated, and very quiet (a great night sleep). The man on duty when we arrived was really welcoming and helpful with places to eat and sightsee. Coffee machine in foyer for use anytime which we found rare in Europe. Great value accommodation.
Location, location and location! Clean and spacious room, fresh linen and cordial host made our stay wanting us to return and we will. Nothing
The most amiable owner and staff! Really friendly and welcoming, enthusiastic about their city and with mountains of information to share. They made our stay in this amazing city double as good as it would be. Also, the room and bathroom were probably the cleanest ones we've ever seen. Excellent price for this value. Great location, too. Close to everything but far from the noise, as the owner said. The fact that all their rooms are strictly non-smoking. Rather a plus for non smokers.
safe , clean, helpfel na
Sentralt beliggende, men stille og rolig. Veldig rent og ordentlig, hyggelig og imøtekommende betjening.
Hyggelig, ordentlig, lite og rent hotell med super beliggenhet.
Flott beliggenhet. Kort vei til gamlebyen og restauranter samtidig som hotellet ligger hyggelig til mot sjøen. Hyggelig betjening med gode språkkunnskaper.
Pension Koxka was located right in the center of the old town, which was great for us. Some people may find the noise from the bars below to be too much, we didn't mind. Room was super clean, and comfy! Beatriz and Juan Carlos were amazing, they really tended to our needs! They even had a laundry service, so they did our laundry for 10 euro. I would highly recommend this pension. If I were to go back, I would definitely stay here again!! No refrigerator, a refrigerator would have made the stay better, but i still give this pension 5 stars!
We felt like we were walking into a spa! The lobby is very small and intimate, so we were a bit concerned about going to our room, but then we opened the door to a very spacious room with 2 balconies overlooking the Parte Vieja streets. We were thrilled! The elevator to the building was not in service; however, the hotel shares it with others in the building, so it wasn't their fault. Luckily it's on the second floor so we didn't have to carry our bags too far up the stairs!
The hotel, which should be called b&b is well located. I always expect that hotels reserved through Booking.Com meet some standard comfort and facilities, but this hotel did not meet even the most forgiving standards. There is no advice that you must call the manager by phone at arrival, nor that you will need to take your luggage two floors up without an elevator. There are other options in San Sebastian, so avoid this place, especially if you are driving, parking is a miracle.
The location is central and the manager (the only staff member I think there is) very helpful It is hardly describable as a hotel - just 2-3 rooms in a block, 2 floors up and no lift. I had heavy baggage, and was reliant on the manager to carry it. "Breakfast" (the most basic imaginable) is served in the room - there is no dining room.
5 minute walk from Old Town, the beach, or Gros, you choose. Fantastic Pintxos in old town, and a giant Pintxos pote in Gros on Thursdays (Pintxos crawl where a drink and a pintxo is only 2 euros - selection is not as tasty, but it's cheap and fun with tons of locals). 7-10 minute walk from train station. The staff were extremely accommodating and friendly. They stayed late for a late check in when our train didn't come in until after hours. Offered to do laundry for us during our stay. Had lots of local breakfast recommendations. Room was very clean and the bathroom was amazing (we now want a shower setup like they had). Room did not seem to have temperature control that we saw, but we went during May so the temperature was mostly nice and easily modified by opening the balcony door for a little. Would book there again next time we visit. Parking in neighborhood looked tight (but we took the train there so we never had to hunt for parking, sounds like the pension had suggestions, but probably had to pay ). Lack of individual temp control if going In a warmer month. Our room opened onto the back alley, so sometimes if we had the balcony door open we could smell cigarettes from other neighbors(But rare).
The pension is very well located in the old town, but not on one of the main streets where the noise at night may be a problem. The rooms are clean and modern and the owner gave us great assistanace in directing us to good local restaurants and other attractions. There was no problem in extending our stay for an additional night beyond our original booking. I would highly recommennd this pension. No
Clean room with balcony in pretty old town. Friendly and helpful staff. Free tea!
Chic design, comfortable beds, very clean great location in heart of old city A challenge to find it, no Reception there permanantly. Had to ring the number for someone to come and let us in.
Staff is wonderful. Speaks fluent english and gives great advice
Excellent location and very clean and modern rooms.
Modern, comfortable, large apartment in a beautiful old building. Wonderful decor. Great location. Very central but still quiet. Charming hosts. No lift, but it was worth climbing up the stairs to get there (and hosts insisted on carrying our bags). Reception was not always staffed, but we had a mobile number to reach them if necessary.