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Room (Moulin Rouge decor) was very special! Car park was very tight.
Exellent accomadtion very helpfull really funky rooms Nothing
Trés chic. Difficult to find - but normal route beside river was flooded ;-(
Good experience. went especially for the Molin Rouge Room - wife thought it was brilliant! Bathroom was great as well.
A 140E room shouldn't feature a "plastic" shower
The room was excellent and the staff very helpful Having to pay for parking
Hotel Staff are Excellent Bed covers are far to small....
Good service, food and locality
Nice hotel a good stay could find no faults
Hotel staff was friendly and the breakfast was great! I also liked that the room side was quiet. A free entrance ticket to the casino was nice which came with one free drink. I upgraded the room because it was for my husband's birthday and the room photo looked beautiful! However, the room looked very different (a lot simpler and not much decoration) comparing to the beautiful decorated room photo they posted for the rooms. They should post the photo of the room that is actually available for the price.
nice restaurant (and great breakfast), and staff the hotel is rather old, the room was large but the equipment was very old, the two beds were small, the terrace was not clean and with weeds, we had only one towel in the room, the bar was not very confortable.
I asked for a quiet room and that's what I got. Following the guest reviews on booking.com I booked a room garden side of the hotel. These rooms are a bit more expensive but it's worth the extra expense. The rooms on the front face a busy street and a railway line. You can't use the aircond because it's too noisy. This was not a problem for us given the time of the year we stayed at the hotel.
the nature around was beutiful. a beutiful breakfast. the room was small.
The staf were friendly and polite. You feel as a guest you are welcome! The Weddingsceromonies once a week were too noisy. we couldnt sleep and we could not use the facilities, where the celebrations are
The staff was very well trained and pleasing, hotel was clean and up to the mark
The restaurant - the chefs are very good
Very close to Congresshalle and shopping area
Average on the low side for a 4 star rating, but very helpful and friendly. The location is good for a walk through town and close to the Autobahn for easy travel.
The reception staff were very helpful with advise to see the most interesting sites etc. The restaurant was very good with helpful staff.
The female hostess at the desk, wish I remembered her name. Very graceful, cordial and helpful. The price of breakfast that we did not have.
Location - close to city centre and motorway A bit noisy due to closeness of motorway Limited parking, both undercover and open - wasn't made clear that there would be a charge for undercover parking and that free parking was available.
Loved the city Just the cost of breakfast
Good, clean and friendly hotel. The restaurant was surprisingly good for evening meals. A business hotel, pure and simple, with no frills. I booked a double room for solo occupancy and so I found a double bed with a single duvet. Thought that was a bit mean.
Breakfast buffet and service were excellent. Rooms are spacious. Definitely not a 4 star hotel. No air conditioning, rooms were very hot and noisy. This hotel is *not* situated in a quiet area. We got a room on the street side of the hotel, although the hotel was almost empty. The railroad traffic during the night was very irritating.
The staff were superb, as was the food nothing was too much trouble
nice staff in reception; spacious family suite Turkish sauna was ugly; in sauna area there was only one warm shower; there was no drinking water available in wellness area; pornographic trailer popped up in television without any warning
Veryn nice comfortable rooms, pool was super. Fresh juice from oranges at breakfast In bthe bath room there is no drenage on the floor, typical german, After the shower you have to dry the floor with your towers!"#%&)(
The hotel is in a quite street and therefore I got a good nights sleep
absolutly new hotel on really good place 5 mins to the centrum! the reception have onen hours and when you need something you must wait till the time then they have open ... but i have no problems there !
Very new and clean; nice shower.
Clean and well maintained
Place near to city town calm free parking nice breakfast room and good breakfast
very good location, next to the main railway station, clean and modern, quite big rooms, friendly staff and at a good price. i totally recommend it!
Very simple and modern hotel. Nice but small room. Chip expenses for every night. Nothing
Exellent staff, good room to stay for family with childrens Some difficult to find this hotel by car, because the street name Europaallee is new, and my gps not find it
Room was clean and modern. Good value for money. Breakfast could have been more varied.
The hotel was in a great location for access to the city and the sports facility. The staff were most helpful.
What could be a really excellant hotel let down in little ways. Staff deliverying 'something' rather than what was ordered was a common problem. Inattention to detail in all areas
Jeg ble positivt overrasket over personale som var veldig imøtekommende. At hotellet velger en økologisk profil var avgjørende, og frokosten var god, selv om utvalget med fordel kunne vært noe større. Det er veldig lytt på hotellet. Ikke til gaten, men mellom rommene og ut til gangen. Dette bør det gjøres noe med, da det er svært usjarmerende, og forstyrrende å ligge å høre på f.eks snorking fra naborommet....
Loved the downtown location; one block from christmas market. Room was small but comfortable. Tons of character in the building. Staff was pleasant and helpful. Queen bed is two mattresses together in a frame - sleeping towards middle of bed means youre falling into the crack! €5,90 for a bottle of water.
Easy parking and close to railway -- easy to get to city centre.
Hotel is in a pretty area, and the price was quite ok. Our room was not cleaned, i saw strangers hair in the bathtub, made me have bad dream that night.
Helpfulness of staff A little dissapionted with the service from staff in the resturant, during the evening meal on the night of 7th July 2007.
Only stopped en route 2 nights (1 outward-, 2nd homeward-bound) but enjoyed both, for comfort, friendly atmosphere and ease of access to / from the Autobahn. Requires a more traditional German menu (excepting breakfast which is perfect) , balanced with the occasional 2 - 3 'foreign dishes', (for those who do not know German cooking better).
Excellent stay for me and my family. I recommend this hotel close to the French border.
Business I reserved a non-smoking room, but staff told me there was no space when I checked in. The room was soakd with an offensive ordor of tobacoo, and it was terrible.
We have used this hotel for a number of years as it is a convenient stop-over. It is clean, with a reasonable sized room for a good price. the meal in the restaurant though pricey was good. Breakfast is far too expensive!
No other hotel available near the station Wi Fi was at a cost .But did not work in room.Also, in the lobby ,it was very weak.
Large, comfortable room and good bathroom for very reasonable price. Restaurant also good. Charging for bottle of water in the room - most are complimentary these days.
The staff were welcoming and the food in the restaurant was good No drying room or radiators in the bedroom making drying of soaked motorcycling gear impossible
Nice location, friendly staff, rooms are spacy and quiet. it is right next to the Mercure with a better value for money. No free Wi-Fi, the hotel wanted 10€ to use their parking, don't do that, you can find places in the streets. The shower curtain was not 4 star standard, I would think shower cabins are not too much to ask.
AC was very noisy.
Hotel La Residence staff was really just friendly and outgoing. The front desk staff was great in asking for info, resturants, places to go. I ordered flowers through the staff for my girlfriend and they were there at the front desk with in 30min! Great! Later to be delivered to my room at the right time! Frau Clever I think and the rest that worked the weekend of the 18 Jan 08 - 20 Jan 08 were awesome really made it a great stay. Nothing I can think of.
practicle and comfortable hotel for business traveler, best value for money in the area not very good mattress, only 1 pillow in room
The Hotel staff are very helpful, friendly and approachable especially the service staff at the front desk. Greatly appreciate their service for making my stay very pleasant. The envoirnment in the cafe is very good except the food. Need to work harder on the food.
Good four stars hotel There were neither peignoirs nor sleeppers in the room.
The convenient location of the hotel. We were walking distance from pedestrian shopping area, train, highway; but very quiet inside.
Unfortunately I only staid one night! Hotel is great! Sleeping at the street site! Earlie cars make noice at morning 06.00 hrs
The wellness zone. 5 Euros for the Whirlpool (most places free, but ok). It was great to relax on the top of the building after a day of work.
The speed of the Wi-fi Internet was too slow, especially in the evening.
The staff, and especially Juergen & Claudia, is wonderful, and made us feel very welcome, treating us like family. I highly recommend this hotel.
There is easy access to the hotel from the Autobahn and it has a nice restaurant. There is no elevator. Parking is on a busy street in front of the hotel - first come, first served. The room small, the bathroom is small, the decor could best be described as "early bordello." Wired Internet cost an additional 4 Euros/day.
Very friendly staff, nice location, free parking, very nice room, delicious breakfast.
The waiter was very courteous and kind and waited for me till late in the evening despite my delayed arrival. The room was clean. The room was pretty austere. Even if it was very calm and clean I felt disappointed by the style there, especially as I had read the rooms have been recently refurbished. The hotel is among residential blocks and although I didn't explore the surroundings it seems far out of downtown (but this has to be checked).
Rooms were clean and tidy, breakfast was good Location discription incorrect. Claims to be Saarbrucken but is at least 4km from town centre
Nice enough place to stay for the price in a fairly quiet area. Close to the rail station to get into the city. Bar/resturant didn't seem to be open in the evening, I didnt ask why.
No air con and the very close-by church started ringning its bells at 6am!!!
Convenient location. Friendly service. Excellent breakfast.
The cleanliness of the hotel room was excellent, the service was top class and the staff were very friendly. None.
Good location Room didn't have air conditioning
A little hard to find the hotel.
Very easy to find the hotel,well signposted from the motorway
The staff is very friendly.
We arrived late but the staff were waiting and very helpful. There was no soap and/or shampoo supplied.
Staff were friendly and a short walk over the river to the main town. Rooms were very cramped. No secure parking unless previously arranged which we thought we had done, yet on arrival the few garages they had were taken. A lot of down and outs sleeping in doorways around the town. Pleased we were away from this part.
Central, Clean, basic
friendliness of the staff
Very nice staff, most of them speak decent English. breakfast is very nice with good variety.Hotel is 5 minutes walk to city centre however, it is surrounded by restaurants
Near centre of town,Good breakfast Small bed I'm 190cm 6ft 4in tall.
It was good value for money The room was extremely hot
close to stations Too hot and too noisy
The staff was very very heplful. One of the staff took the time to call the taxi i was in..where I lost my hat...got it back They really need to fix the locks on the doors. I had a great deal of trouble with the keys..otherwise the breakfast was great and staff great