Radisson Blu Arlandia Hotel, Stockholm-Arlanda

The airport runs the shuttle bus and it was our only way in and out. So the bus is what makes this hotel works for most travelers. Too bad the bus is poorly organized (terrible signage in the terminal) and a few surly drivers who have no sense of customer service. Don’t come off the Stockholm Express train at 11pm to an empty terminal and determine what bus takes you to the hotel. Terminal signage is terrible. When the P3 bus (that’s the one to the hotel!) you had better not be 20 meters from the stop’s shelter ‘cause the driver will laugh and wave as he speeds by and leaves 4 hailing passengers standing in an otherwise empty airport sidewalk. Hotel managers take note, the mediocre shuttle signage and lax service hurts your business.

Infant crib was in our room as requested with cute bedding

Service in the restaurant could have been better