location and character of the building.Definitely the best hotel in Bucharest Staff are not quite up to international standards but they try.
I chose this hotel because of the brand and I have to say the service I received was above my expectations. You really get the feeling of all the history and tradition of the hotel, just by having a tea in Le Collonade, their somptuous hotel lobby. I would recommend this hotel for people who want to experience more than a hotel room.
We were on a tour.Great hotel and location.The hotel broke one of my bags .I am still waiting to see if Hilton will fix or replace my bag
Very good central location, elegant classical lobby and entrance hall
The staff was very helpfull and the food in the restaurant was excelent! The spa facilities were not so clean.
I love this property, I travel every other month to Athenee Palace Hilton Bucharest and I really enjoy the welcome back home feeling I get right from the check-in, with a very nice smile, to the health club and of course the famous English Bar. And it's an easy way to top-up my Hhonors account! Definitely a keeper.
I liked very much the facilities, the location, the decoration and the atmosphere. It took me sometime to make the chek out and teh problems to use VISA cards
I found a special offer and wanted to try the product. I liked the bed very much (large and comfortable) and the breakfast (a lot of variety and good food).
great location, luxury,great staff and service. i will definitely return to this hotel none
I had a business meeting arranged in the hotel so I chose also to stay there. I really liked the Executive Lounge with the view and the privacy for business discussion. Also, great service at the English Bar!
Great Value at $95 per night and amazing location. Great staff and super fast and reliable internet. I strongly recommend. The included breakfast is really good . Bucharest is totally worth a visit . It has its unique feeling one will not find anywhere else. The door keys lose their magnetic field easily. Otherwise not much.
extra costs for parking an internet
the novotel's location is great but the staff was so rude! There was also an extra 150euro (they blocked the money) in case you make any damage to the rooms!
I liked everything about the hotel. we had a junior suite which was fantastic. Only gripe - bar prices about twice local average..also book on b&b basis as they charge €26 for breakfast...to compare a big mac meal costs €2.50...rediculous
big rooms, staff were very helpful, food was great.
Good situation and staff is very helpful. I did not see any difference between Standard room & superior room.
Rooms were clean and we did not spot anything (and we tend to be messy about cleanness). The location was excellent with the historic centre and its popular bars and restaurants a mere 5 min walk away. Bathrooms were a bit funny. You had to walk around the room from the toilet to go to the shower room to wash up. Not quite helpful especially if you use the toilet during the night. Just thought to share this but it is not a problem
The staff remember your name. The rooms are fresh and clean. The buffet lunch is excellent. The efficiency of the staff in accomodating requests quickly. The location
Location AC didn't cool enough
The nighttime staff was not empowered to make decisions and so was very deferral when asked for help
The breakfast is very nice and the free internet in lobby is very helpfull. The location is excellent
Nice position in the city, really in the centre. Friendly staff, breakfast was great, a lot of things availible. The room was very nice and comfortable.
the room the fact that i asked for an iron and it took 1 hour to get it
A good hotel in the best place, close to old town. .
The stay was fine. The rooms are a little run down and in need of some repair. Otherwise everything was fine. Staff were very helpful and with a nice manner. Some of the furniture was torn and the chairs were very dusty. There were also holes in the wall.
central location, good restaurant when ballrooms in use create too much noise for the guests on the 1st floor.
all rooms are for smokers, therefore if you are not a smoker, you'll feel the heavy air. it did not seem very clean either.
The location of the hotel right in the city centre. Enjoyable breakfast. Very high cost for internet ( 2.5 euros/hour). Most of the hotels offer internet wireless for free. Praking is just for max 10 cars right in front of the hotel. It si not actually a parking place, cars are stopped near the sidewalk. Furniture and bathroom equipments should have been changed years ago.
Hotellet var nytt og pent. Personalet forekommende, serviceinnstilte og hyggelige. Og ikke minst: Hotellet var MEGET godt plassert i den delen av byen som er verdt å være i for en turist. Det måtte i så fall være frokosten - der var det alltid et minimum. Greitt nok, men kunne vært bedre. Og: frokosten kunne godt vart lenger enn til ti på lørdager og søndager.
Meget god standard og svært god beliggenhet. Veldig sentralt.
Stilig rom, sentral beliggenhet, rent og pent, det beste hotellet jeg har bodd på i Romania hittil. Bedre internet forbindelse! Renhold mellom sengene...
ALT det var romslig , personalet var veldig hyggelige, og man får service.
Clean hotel, nice room and bathroom, new and modern, centrally located, good friendly staff. Would stay there again for sure Wifi was out on the first day of my stay
The staff are excellent. They gave me the prefect recommendations of where to go and what to do during my free time. They also sent me up with a tour based on my personal interest. The rooms are super clean. The wifi works better than my office. Also, the restaurant has amazing food! Got to try the Trout :) The location of the hotel is perfect. It is a short & scenic walk to old town and city center. You get to see many historic buildings and museums on your to Old Town. Big thanks to Ana & Alexandra!
Excellent service, large room, close to the old city and not far from the metro. Nice bar with very good food. Terrible coffee for breakfast.
Hyggelig og imøtekommende betjening. Nydelig og variert frokost med nok kaffe!!!Viktig!!!Rent og delikat rom. God seng! Sentral beliggenhet. Jeg kommer tilbake!
Sentral beliggenhet. Rolig omgivelser. Mer venlighet fra resepsjonen.
Dette er mitt andre opphold på hotellet i løpet av en måned. En behagelig opplevelse nok en gang. Vennlighet og en koselig atmosfære preget hotellet og de ansatte.Nydelig frokost med frisk frukt og nok kaffe! Her blir man sett og tatt vare på. Jeg og mine åtte reisevenner er meget godt fornøyd med oppholdet og kommer gjerne igjen.
Hotellet ligger veldig sentralt og ga god valuta for pengene. God innholdsrik frokost. Rent og pent og daglig renhold med skift av sengetøy på rommet. God service.
The style, location, quality of the restaurants.
centrally located. Helpfull staff. Bar closed at midnight. Comfortable room but little space for clothes. Bathroom space not optimal.
Great breakfast, rooms, location, lobby as well as value for money.
More than 10 points is possible????is the best thxxx
Great location, in the very center of the city, very good service, staff always helpful and polite. The breakfast was also good (the only meal I've had in the hotel).
The ambiance of an old world feeling. Helpful courteous staff. Fabulous breakfast in a brick cave. Elegant lobby. Large well appointed room, comfortable bed with a modern well designed bathroom. Nothing
New and modern, location perfect. Nice things for breakfast, nice staff.
Everything - right down to the last detail and helpfulness of the staff. Definately recommended.
Best position, good price,very nice hotel.
I did't understand why this hotel is rated as a 4 star hotel. Because everything is like a 5 star. Everything!
The entire experience was much more that you would expect from a hotel. All the details starting from the attentive and very personalized staff service to the exquisite style and quality of all the amenities in the hotel, to the atmosphere and cleanness was the best place I stayed at in years! Location was perfect, right there in the center of everything, very safe and secure. can't think of one thing...
Everything was perfect. Nothing to contest. Very clean, friendly, central place. Perfect for business trip. I will book sure again this hotel. Thanks to all the staff.
This is a 4 star hotel in the same city area as the international chains giving the same facilities at half the price
a good room for good money in safe location and friendly staff and helpful desk and good service
great location, and very comfort hotel.
it was very quietly and the personnal was very nice
Personnel were very kind,helpful and civilized.Room was big and spacious and equipped with a/C. Television screen was way too small.
The location was ideal, providing access to the historic Bucharest and most of the sites and museums.
very clean, quiet, good breakfast nothing
Staff was friendly. The location is nice and quiet while still near all amenities. My bed sheets never fit properly and kept coming off. I brought it to the attention of the staff, but nothing changed. When I left my towels on the floor to be replaced, they were not replaced. They were folded and put back on the rack. The door dampers on all the entry doors slam the doors shut so you will hear slamming all throughout the day and night.
good rooms, nice staff
amazing room in heart of the Bucharest... good breakfast
Very large room. When we arrived instead of the standard room we got the junior suite, which was very spacious.
This hotel is very clean and attractive.
Near the center of the city. Wireless network system is preferable than lan network
Nice balcony and location. Cute boutique design a few years past its prime, but much better than usual cheap traveler (me :) hotels/hostels I stay at. Staff sometimes indifferent if attentive.
1. Air-condition out of operation. Promised repair didn't take place. 2. Minibar not used, however 1 drink from minibar charged. Objections not accepted. 3. 20,-E for the (hotel?) taxi to the airport agreed on at the hotel reception, finally the driver charged 25,-E.
The perfect location, very friendly staff, wonderful breakfast. The hotel needs some new equipment: the frigidaire, the bathroom , etc.
Good location. Quiet room. Hotel is a little bit overpriced. Staff didn't have change when I arrived so that I could pay the taxi driver. Air conditioning, while functioning, was not very cool. And there were not a broad variety of TV channels
interior decoration, the atmosphere I booked a superior room, however what a got was only a standard one - in comparison with my previous stay. This time I paid more and the room standard was the same, if not worse. It simply was not what it described as superior room.
Good, central location. Air conditioning! Slightly strange shaped rooms. Smallish breakfast.
Its central situation is just perfect for a city-tour. Near a park and just a few minutes walk from the "revolution place".
Good location no parking at the hotel The hotel advertize parking but there is no parking at the hotel
Location is good but noisy. Cockroaches inside and outside the rooms - dread to think about the kitchen. Breakfast was poorly collected group of mass-produced products. Staff were rude. Prices were not as advertised. I could go on - a dreadful hotel which utterly stained my stay in Bucharest.
staff very friendly and helpful,, allowed me to check in early after overnight flight, arranged taxi for airport when i left, good location indicates charge for tea/coffee in room although this was actually waived when i left
nothing. Its a very bad hotel it shouldnt have 4 stars. first they changed the price agreed on booking.com. the bathroom was leaking. you couldnt open the windows because of insecets. At checkout i had to go to the airport. They called one of their friends and he brought me to wrong airport and i had to pay 4 times the normal amount. Please stay away from this hotel!!! They rip you off if you will be nice to them!!!!!!!!!!!!!!!!
Great central location, very friendly staff Poorer breakfast
Location was great and staff was friendly. It seemed a little dirty to me but was not awful.