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We were on a tour.Great hotel and location.The hotel broke one of my bags .I am still waiting to see if Hilton will fix or replace my bag
great location, luxury,great staff and service. i will definitely return to this hotel none
extra costs for parking an internet
Very good central location, elegant classical lobby and entrance hall
Great Value at $95 per night and amazing location. Great staff and super fast and reliable internet. I strongly recommend. The included breakfast is really good . Bucharest is totally worth a visit . It has its unique feeling one will not find anywhere else. The door keys lose their magnetic field easily. Otherwise not much.
The staff was very helpfull and the food in the restaurant was excelent! The spa facilities were not so clean.
location and character of the building.Definitely the best hotel in Bucharest Staff are not quite up to international standards but they try.
I had a business meeting arranged in the hotel so I chose also to stay there. I really liked the Executive Lounge with the view and the privacy for business discussion. Also, great service at the English Bar!
I liked very much the facilities, the location, the decoration and the atmosphere. It took me sometime to make the chek out and teh problems to use VISA cards
I love this property, I travel every other month to Athenee Palace Hilton Bucharest and I really enjoy the welcome back home feeling I get right from the check-in, with a very nice smile, to the health club and of course the famous English Bar. And it's an easy way to top-up my Hhonors account! Definitely a keeper.
I chose this hotel because of the brand and I have to say the service I received was above my expectations. You really get the feeling of all the history and tradition of the hotel, just by having a tea in Le Collonade, their somptuous hotel lobby. I would recommend this hotel for people who want to experience more than a hotel room.
I found a special offer and wanted to try the product. I liked the bed very much (large and comfortable) and the breakfast (a lot of variety and good food).
the novotel's location is great but the staff was so rude! There was also an extra 150euro (they blocked the money) in case you make any damage to the rooms!
Nice position in the city, really in the centre. Friendly staff, breakfast was great, a lot of things availible. The room was very nice and comfortable.
The staff remember your name. The rooms are fresh and clean. The buffet lunch is excellent. The efficiency of the staff in accomodating requests quickly. The location
Location AC didn't cool enough
Good situation and staff is very helpful. I did not see any difference between Standard room & superior room.
the room the fact that i asked for an iron and it took 1 hour to get it
The nighttime staff was not empowered to make decisions and so was very deferral when asked for help
The breakfast is very nice and the free internet in lobby is very helpfull. The location is excellent
big rooms, staff were very helpful, food was great.
I liked everything about the hotel. we had a junior suite which was fantastic. Only gripe - bar prices about twice local average..also book on b&b basis as they charge €26 for breakfast...to compare a big mac meal costs €2.50...rediculous
Rooms were clean and we did not spot anything (and we tend to be messy about cleanness). The location was excellent with the historic centre and its popular bars and restaurants a mere 5 min walk away. Bathrooms were a bit funny. You had to walk around the room from the toilet to go to the shower room to wash up. Not quite helpful especially if you use the toilet during the night. Just thought to share this but it is not a problem
Amazing view. Great room. Excellent staff. Wifi signal in the room was weak.
I am very disappointing after my booking hotel charged some extra which I was. Not aware of it I did many times booking but first time here they charged me like this
Cheap price, not bad location, easy access to the city center. I was under the impression that theft at this hotel. Pretty much to be desired as a staff level of service and friendliness. Prices for some services may be different than previously announced.
efficient personnel, very nice lounge club,late check-out without any problem,casino,balconies and view. small rooms
It's in an excellent location in Bucharest. The air conditioning in the room was inadequate.
- central location, parking - Faulty battery to the bathroom, shower broken, noisy air conditioning, disappointing for a five star hotel
The stay was fine. The rooms are a little run down and in need of some repair. Otherwise everything was fine. Staff were very helpful and with a nice manner. Some of the furniture was torn and the chairs were very dusty. There were also holes in the wall.
central location, good restaurant when ballrooms in use create too much noise for the guests on the 1st floor.
The location of the hotel right in the city centre. Enjoyable breakfast. Very high cost for internet ( 2.5 euros/hour). Most of the hotels offer internet wireless for free. Praking is just for max 10 cars right in front of the hotel. It si not actually a parking place, cars are stopped near the sidewalk. Furniture and bathroom equipments should have been changed years ago.
all rooms are for smokers, therefore if you are not a smoker, you'll feel the heavy air. it did not seem very clean either.
A good hotel in the best place, close to old town. .
Stilig rom, sentral beliggenhet, rent og pent, det beste hotellet jeg har bodd på i Romania hittil. Bedre internet forbindelse! Renhold mellom sengene...
Hotellet var nytt og pent. Personalet forekommende, serviceinnstilte og hyggelige. Og ikke minst: Hotellet var MEGET godt plassert i den delen av byen som er verdt å være i for en turist. Det måtte i så fall være frokosten - der var det alltid et minimum. Greitt nok, men kunne vært bedre. Og: frokosten kunne godt vart lenger enn til ti på lørdager og søndager.
ALT det var romslig , personalet var veldig hyggelige, og man får service.
Meget god standard og svært god beliggenhet. Veldig sentralt.
Clean hotel, nice room and bathroom, new and modern, centrally located, good friendly staff. Would stay there again for sure Wifi was out on the first day of my stay
The staff are excellent. They gave me the prefect recommendations of where to go and what to do during my free time. They also sent me up with a tour based on my personal interest. The rooms are super clean. The wifi works better than my office. Also, the restaurant has amazing food! Got to try the Trout :) The location of the hotel is perfect. It is a short & scenic walk to old town and city center. You get to see many historic buildings and museums on your to Old Town. Big thanks to Ana & Alexandra!
Excellent service, large room, close to the old city and not far from the metro. Nice bar with very good food. Terrible coffee for breakfast.
Hyggelig og imøtekommende betjening. Nydelig og variert frokost med nok kaffe!!!Viktig!!!Rent og delikat rom. God seng! Sentral beliggenhet. Jeg kommer tilbake!
Hotellet ligger veldig sentralt og ga god valuta for pengene. God innholdsrik frokost. Rent og pent og daglig renhold med skift av sengetøy på rommet. God service.
Sentral beliggenhet. Rolig omgivelser. Mer venlighet fra resepsjonen.
Dette er mitt andre opphold på hotellet i løpet av en måned. En behagelig opplevelse nok en gang. Vennlighet og en koselig atmosfære preget hotellet og de ansatte.Nydelig frokost med frisk frukt og nok kaffe! Her blir man sett og tatt vare på. Jeg og mine åtte reisevenner er meget godt fornøyd med oppholdet og kommer gjerne igjen.
great location too old!
comfortable bed breakfast was so simple and bad taste
A beautiful traditional hotel, very centrally located. Courteous, helpful staff. Excellent restaurant. Price out of season was very reasonable for a quality hotel in such a central location. Comfortable, warm (it was minus 20 degrees C outside!), free internet access. This is Romania - you have to manage your expectations a little bit, but I have no complaints about my stay.
Good location and very clean and peaceful hotel. Taste of luxury from old days. Very good service in Romanian standards!!! Small but not fatal issues like bad smell from waste pipes (or similar), leaking shower cubicle, cold coffee in breakfast.
Staff was helpful and very polite, location is excellent, hotel is quiet and stylish. The room was much smaller than expected, in particular for a 5* hotel. Bathroom was really small, nothing to do with the pictures on the web site. Quite dissappointing.
The cooperation and the hospitality of the staff. The staff are the best thing about this hotel.Room design was also very nice. the breakfast room was very small.The collection of items was not wide.
The hotel should be ranked as 3 or 4 stars and not as 5 stars
Location ; comfortable ample junior suite; good restaurant
New and modern, location perfect. Nice things for breakfast, nice staff.
The ambiance of an old world feeling. Helpful courteous staff. Fabulous breakfast in a brick cave. Elegant lobby. Large well appointed room, comfortable bed with a modern well designed bathroom. Nothing
Great breakfast, rooms, location, lobby as well as value for money.
More than 10 points is possible????is the best thxxx
centrally located. Helpfull staff. Bar closed at midnight. Comfortable room but little space for clothes. Bathroom space not optimal.
The style, location, quality of the restaurants.
Great location, in the very center of the city, very good service, staff always helpful and polite. The breakfast was also good (the only meal I've had in the hotel).
The entire experience was much more that you would expect from a hotel. All the details starting from the attentive and very personalized staff service to the exquisite style and quality of all the amenities in the hotel, to the atmosphere and cleanness was the best place I stayed at in years! Location was perfect, right there in the center of everything, very safe and secure. can't think of one thing...
Everything was perfect. Nothing to contest. Very clean, friendly, central place. Perfect for business trip. I will book sure again this hotel. Thanks to all the staff.
I did't understand why this hotel is rated as a 4 star hotel. Because everything is like a 5 star. Everything!
Best position, good price,very nice hotel.
Everything - right down to the last detail and helpfulness of the staff. Definately recommended.
Personnel were very kind,helpful and civilized.Room was big and spacious and equipped with a/C. Television screen was way too small.
great location, and very comfort hotel.
a good room for good money in safe location and friendly staff and helpful desk and good service
Very large room. When we arrived instead of the standard room we got the junior suite, which was very spacious.
amazing room in heart of the Bucharest... good breakfast
very clean, quiet, good breakfast nothing
it was very quietly and the personnal was very nice
Staff was friendly. The location is nice and quiet while still near all amenities. My bed sheets never fit properly and kept coming off. I brought it to the attention of the staff, but nothing changed. When I left my towels on the floor to be replaced, they were not replaced. They were folded and put back on the rack. The door dampers on all the entry doors slam the doors shut so you will hear slamming all throughout the day and night.
good rooms, nice staff
This is a 4 star hotel in the same city area as the international chains giving the same facilities at half the price
The location was ideal, providing access to the historic Bucharest and most of the sites and museums.