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The hotel was lovely and the location very convenient to the old part of town. We also liked access to the Internet 24ì7 through their kiosk. Their laundry service was also very good. The info about the hotel made the private park seem more important than it was... though it is a nice back yard, it's not as large as it was described.
Best hotel-stay in Italy, though others we stayed in were more highly rated & expensive. Clean, efficient, friendly & superb restaurant.
Friendly staff, good location, friendly atmosphere,
We found the hotel very comfortable the staff extremely efficient and friendly. The facilities were excellent and the location was also a bonus being so close to the toen.
The exquisite size of the room----BIG. The breakfast was tremendous. The playground was perfect for our seven year old. We loved the grounds.
What I liked more was the beautiful garden, the food, the location of this hotel, the shops nearby and, of course, the amaizing mountins seen on the top, the trip with the telecabin, the clean streets and the fact that the hotel has a safe parking place. Do not forget the history of the hotel which is an impressive one! Congratulations!
Close proximity to centre of old town and facilities at Hotel. Also the easy access to car parking across road. Nothing, except the restaurant was a little disappointing.
My single room was spacious and well-fitted out with a sitting area and a desk. There was a large closet, a free in-room safe and a very nice bathroom with lovely amenities. The public rooms in the hotel were lovely in a classic hotel kind of way and the garden area was beautiful. The included breakfast was served in the hotel restaurant, a beautiful room, and was an amazing spread. As for location, it was a very short walk from the railway station, the old town and one of the town's three cable cars.
Excellent bar with great wines by the glass.
quiet comfortable room; high-level breakfast; location
Good location. I stayed in this hotel in the summer on my way to Italy and I liked it. My second stay was a big disappointment and I will not come back. The room (101) was worn out, walls scratched, the bathroom apparently after some quick and not very successful reconstruction. Overall feel from the room was not more than 3 stars. If we did not arrive late in the evening and tired after a long drive, I would go and check for some other hotel in the city.
the modern design of the hotel the hotel is situated far from the center, more than i knew
The room was very attractive and comfortable. We did not have any complaints.
the design, the complementary spa entrance (swimming pool and hot tub), the bar the location
Hotel was 4 star indeed, I booked it only because of the special offer found in booking.com (otherwise it would not fit my budget). We liked the swimming pool/ spa facilities, the room was great, breakfast very good, with wide variety, very worm and welcoming stuff (at least from the moment you become a guest of the hotel). The bathroom was perfect. 1. The internet kiosks near the desk were horrible(, I'm sure I've lost some hair because of it and I'm not That old...) - very very slow, tended to crash and restart on their own (took me 30 minutes to book the hotel from booking.com). 2. parking price was very high (20 euro for 1 night) and there is not much free parking around.
very spacious family suites. very good location, good parking possibilities. the fitness and spa area were excellent and were xcellent value. the breakfast could be a little more varied and have fresher produce.overall though it was fine.
The room was not clean, it was cold, the bathroom drain was blocked, and there were not enough shampoo and soup in the bathroom. Only one shampoo and one soap for two people. We arrived at 10.30PM and if it was not that late we would have left and find another place. When we told the staff about the room temperature they replied because you came late. In the other words, if you want a warm room be early. I don’t recommend this hotel to anyone.
The food in the restaurant was very good. The restaurant and parking were very expensive.
sauna, pool facilities free of charge closing of sauna 1 hour before closing time
pool and gym good. Confort of room good. Hotel is not really four star - it is like a hi level Ibis or Travelodge. Few staff and staff polite but not friendly. Breakfast quite good but certainly not 4 star - cannot even get a fried egg or bacon on for example. Walk-in rate of 100 euros is the same as the pre booked internet rate which has got to be a bad deal. At 60 euros this hotel would be ok. At 100 its expensive for what it is.
Very clean, excellent size of rooms and bathroom. Good central location with easy reach of good restaurants
Very pleasant helpful staff. Though outside of town center, hotel is easily accessible by Bus 10A/B or by 20 minute walk. Breakfast was very good. Lack of AC during heat of summer made for a difficult night's sleep. A fridge in the room would have been nice for cold water storage for touring the city and surroundings.
Staff very helpful in giving both city and tourism information. Hotel restaurant is outstanding. Free parking available at hotel.
Nice location, nice spacious room with view
Very hard to find any bad remarks for this nice hotel, really! Free of charge Wi-Fi would be welcome
Staff was friendly and very helpful. Room was spacious and spotless. Food was delicious. Your hotel made our stay in Bolzano a great experience! No
Wery good service in the reception.
Walking distance to museums, shopping and restaurants. Excellent breakfast buffet.FREE Parking!
the fact that I could have a meeting with 2 other persons at a table in the restaurant at the end of the day.
I liked the excellent meals and the helpful staff. The location also was charming although rather far from city centre. It would be nice if a shampoo was also included in the bathroom set.
Location - directly across the stree from the train station.
We chose this hotel because it was supposed to be very close to the train station, and on this aspect we were not disappointed. The hotel is indeed right across from the station. The WIFI connection was free and good. The breakfast buffet offered an unusually (in Italy at least) wide range of options. The guy at the check-in wasn't particularly friendly or polite. He asked us some very awkward and personal questions that I have never before encountered in any hotel. The hotel lacks a bit in atmosphere, it is has a chain-like feel to it.
Clean, good location for the Bolzano city centre. Good breakfast. Very small parking lot in the backyard, if full, you have to go to a very expensive commercial parking lot. The hotel only refunds the nights there, but you must ask for refunds before leaving the parking lot! Also, the walls within the hotel are very thin, so if your neighbor next door has a phone conversation at 3am, you get to hear every single word of it!
Fairly central with a little bit of a walk to main centre. Small rooms, no fridge, no tea/coffee options in the rooms, no meal service in the hotel apart from b/fast which needs to be improved.
The location of the hotel, close to the train station (across the street) and within walking distance of the main pedestrian area, and the cable car. The rooms were quite plalin and small.
Very convenient for an overnight stay as opposite railway station but relatively quiet. Only a short walk into town as well.
Convenient localion of the hotel and its polite, friendly and helpful receptionists, particularly the young blond girl.. Finding a parking space in Bolzano is near impossible and Regina's parking card doesn't help.
It was across the street from the train and bus stations making access to all attractions very easy. nothing--would definitely stay there again.
the central position,making easy access to the museums,restaurants,shops and car parking.
Very helpful staff; clean, convenient to railway station and heart of town. Excellent breakfast!
This hotel was outstanding. It was in the city centre just off the main piazza, had underground garage parking at a resonable price. Hotel was chic with original artwork, modern design and room was fully equipped and comfortable. We highly recommend this hotel. No.
Very friendly and helpful staff. Excellent location. Wide selection of top quality breakfast items.
A special mention for good and central position, the professionalism and courtesy of staff and for perfect cleanliness. Beware, parking is public parking but decent and pleasant surprise with the maximum permissible height of 2.1 meters. Wi Fi without cost is a minimum of effort that could make this hotel for his guests. Too bad, especially because the cost would be minimal with the maximum of benefits...
The experience is always consistent: wonderful.
Everything was perfect
Staff attentive and friendly. Truly exceptional. Location on main square could not be beat for convenience for public transport, services, sights.
Fantastic breakfast options. Outstanding staff. Great location. Great price. Modern, comfortable and large rooms. A great place. This was my second visit and I plan on returning.
Located in the central, and easy to access to anywhere. Clean room and nice breakfast. The busy area, but it is possible to feel any festival hold on the piazza in front.
Not too much 2 days of holidays all closed Hotel beautifull
The location of the hotel was great, just off the main square. The breakfast was one of the best we had during our entire vacation. Would definitely come back.
clean decor of rooms a bit too "kitch" ...owner patronizing and humorless ... wi-fi signal very weak to non existant if not near center lobby...felt treated as a commodity rather than a "guest"!
Good location close to the exit from highway, if you want to stay 1 nigth during your travel, as we did. Huge, nice, clean room. good breakfast. Friendly staff. no restaurant for dinner in hotel
Hotel staff, swimming pool, parking facilities, breakfast
The room was luxurious and with nice quiet surroundings. There was ample parking. Good value for money. Considering that the hotel was away from the city centre, it would have been good if they had a restaurant to cater for dinner. More english speaking staff would be a great help.
The comfort of the rooms only! No restorant and nothing to eat or drink after an before some hours
The veranda was relaxing, the caffe was good, and the breakfast had a reasonably good choice of items. The air conditioner did not work, and being in the attic space, it was hot in the room. Leaving the window open was not an option because of the mosquitoes. A window screen would have been welcome.
My daughter liked the pool and jacuzzi, and the large elderly German shepherd (dog!).
Outdoor pool and ease of parking. Location near major roadways was helpful. Air conditioning. Very family friendly. Great breakfast. No restaurant on the property. The Internet was sporadic and not easy to access. If you stay during a change of month, you are required to pay for additional time even though you may have time remaining on your credit.
Excellent price, gave us an upgrade of room for the same booking. You will need a car, as the hotel is not in the center (free parking, though). The bed / pillow were a little too hard.
Suite size was excellent with large jacuzzi tub and multi-jet shower. No restaurant, however plenty of restaurants within a few minutes.
Meget hyggelig personale, parkering i eget p-hus, nydelig park tilknyttet hotellet. Hyggelig restaurant med god mat.
Et vakkert, historisk og romantisk hotell! Skjønn og omsorgsfull betjening! Lekker mat og meget innbydende uterestaurant i atrium.
everything, the nature, the views, the welcoming staff - we will definetely go back!
The hotel staff were very friendly and helpful. The rooms were very clean and the views were amazing!
Shower enclosure leaked. Light switches confusing, some switches seems to have no function.
This was a perfect weekend. Also the restaurant was excellent!!
The superb views - mountains and vineyards and Bolzano below, from our comfortable room; the opportunity to explore Bolzano yet retreat to a serene environment after our explorations and sight seeing; and the quality of the restaurant.
The view was beautiful, and the food was delicious. Our room had an amazing view of Bolzano and the mountains, and it was really romantic. It was also nice and quiet at night, without the noise of the city. The beds were hard and the pillows were flimsy - it barely felt like you had a pillow. I'd love a slightly softer bed and firmer or extra pillows.
the wonderful view from the terrasse during breakfast in the morning or during dinner at night. The food in the restaurant was great. The pool nice and clean. The room spacious and clean. for two evenings we did not have really warm water to take a shower. But there was something broken and they tried to fix it ASAP. things happen.
The terrace whirlpool/Jacuzzi was wonderful after hiking the beautiful trails. Views of the Dolomites and Bolzano are excellent from the room's balcony, restaurant, and terraces. Very comfortable.
nice view from the hotel. Closeness to the maountain for trekking. serves day-old bread in the morning. Impression was that nobody visits this hotel. We were alone alone. During evening dinner more people came; but - really empty. No-one present in their spa-facilities..
The view above Bolzano. The road to and from the hotel is very narrow. If you meet a car someone is going to have to do a lot of backing up. The pool was cold. They gave us a key to a room that was occupied!!
Oppholdet ble ødelagt da et par fikke et uakseptabelt rom. Jeg hadde bestilt to dobbeltværelser. Jeg fikk et rom iht. til bestilt standard. Jeg fikke et bøttekott uten aircondition som var så lite at to mensker måtte avtale med hverandre for å kunne passere hverandre.Dette ødela oppholdet for oss ved dette hotellet.Det er derfor vanskelig å svare på spørsmålene.
helt ok Bedre frokost
Utsikten var flott. Veldig hyggelig restaurant. Flott uteområde. LItt vanskelig å finne frem. Innkjørselen kommer brått på.
The staff were friendly. The room was nice, clean and well furnished.
We booked a normal double room and we were accommodated in suite. The receptionist was very friendly and helpful.
The staff at the front desk were friendly and informative. Rooms were nicely sized and comfortable. I didn't like the fact that the cleaning staff did not knock or in any way announce their intention of entering the room.
The staff are friendly, the rooms are large, clean, well designed and really cool. The hotel is near the airport and industrial region. You can find a bus to city center easily, no tranportation problem. The traffic of the road is very busy araly in the morning, but it does not disturb us.
The room was nicely furnished, the bathroom was large and the staff was particularly friendly and accommodating.
The staff was very friendly and spoke excellent English. They assisted me in what services that I needed.
We had a very pleasant stay. The room was ready when we arrived. It was clean and comfortable. Helga and Anton were gracious hosts. No. We enjoyed out stay and would recommend this hotel.
It should be goof for visitors by car. Scenic restaurant in the hotel. Nothing.
Near the train station About 6 km from town center (too far for walk) and too many (loud) frogs in the side river.
Nice rooms, lobby and restaurant.
nice sunny balcony, good location - easy to get there breakfast and service not value of 4****
Excellent services, cleanleness, nice breakfast, very good ratio value/price for the 4 star category hotel.
good nice big room, nice view to Dolomiten mountains....if stay longer should have chance to get know better the area! really beautiful roads for bikes!! reccomended 100! reply on phone on evenings because we could not find it and no response (after midnight)
Cleanness and food. Location (far away from the city, which is not correctly indicated on the website) and "value for money".
Godt. Spesielt fellesrom og kjøkken. Rommene var dårlig designet, med typiske interiør-design-påfunn som bare virket billige. Elendig leselys ved sengen. Supert renhold, flott beliggenhet
Sentral beliggenhet og spa avdeling Vanskelig å finne da det var mye gågater og man måtte kjøre inn i et parkeringshus et stykke unna og fortsette "under bakken" frem til der hotellparkeringen var.