Beautiful space, sturdy industrial chic design. Very attentive service. Breakfast was included and the buffet is one of my favorites I've had. Love the theater and art gallery downstairs. Overall, even better than expected. Convenient to center of town.
Hyggelig mottagelse av personalet. Flott SPA.Bra beliggenhet midt i Zermatt Altfor harde senger - bør forbedres. Frokosten ganske ordinær til å være et 5-stjerners hotell. Bestilte varm sjokolade og fikk en pose til å blande selv - for dårlig. Forbedringspotensiale.
Nice restrooms. Polite stsff who wanted to help. Well located. Beds were comfortable. Interesting design I.E. wood floors were nice. Rustic feeling nice. Wireless internet connection is not effective in the rooms. I needed this since I work online. This caused me some problems and wasted time for me. A concierge would have been helpful.
The staff was so helpful and the rooms were gorgeous. It was also very easyto walk from the train to the hotel. I would love to go back and stay there.
Fantastic Hotel, great location, really nice rooms and excellent bar!
Friendly staff, confortable rooms, fitness center, all hotel is beautiful, great breakfast Restaurant for dinner.Food is good, but not so good like menu pretends
Post is a wonderful place. You should stay here visiting Zermatt if you wanna be in a heart of entertainment. Small room, bed could be bit larger even in the same room.
style & value
Friendly staff, excellent food, amazing rooms, hotel in the centre of zermatt Nothing to complain
The welcome & the newly designed rooms. Still a fun place to be but now modern & more comfortable.
Very accomadating staff. Very helpful in all requests. I highly reccomend the place, especially for Skiing, Hiking and Night Life.
Loved the decor of the rooms, nice breakfast, great location in the heart of the village. Also, there were plenty of eating/drinking possibilities in the hotel itself. Will definitely stay there again!
I loved the architecture and design, the staff, the attention to detail, the food, the views, the pool and spa. This is possibly the best hotel we have ever stayed in (and we've stayed in places like Qualia on Hamilton Island, Australia). I was in seventh heaven. The beds had no bounce and it was hard to cool the room for sleeping comfort.
The hotel was absolutely beautiful and in a great location with great views. I stayed in the smallest room with view towards the rock but it was pleasant nonetheless. I regret not swimming in the pool until the very last night of my trip as it was a most beautful pool which also had an outdoor part that had views of the Matterhorn. The breakfast was delicious and had a wide selection. Everything was clean and modern. The hotel also arranged pick-up and drop-off at the train station which was great. Enjoyed going in through the tunnel a lot. I would love to go back there! I feel that the staff could have been a bit more friendly. But perhaps that is only the Swiss character? They were however very helpful and service was very good so I have no complaints at all.
the staff were excellent ,the setting was beautifull , the facilities impecable
The friendliness and competence of the staff was excellent and in my opinion they were what set this hotel apart in addition to the unique design of the hotel in comparison to the rest of Zermatt. The staff was exceptional and the hotel design unique but the facilities and value for money proposition were average at best.
The friendlyness of the staff who were eager to assist with anything.
Exceed expectation. Really good and the breakfast was great.
The staff are fantastic. The hotel is perfectly situated. The combination of both the staff and hotel make the Omnia an unbeatable combination. I'm weary to tell anyone about this secret!
Every detail outstanding from the building to the staff and the food. No negative comments to make
Hotel and staff were fine and the breakfast was good. The location was very convenient as it was near the train station. The view from the balcony was excellent. The bed was very uncomfortable as it was essentially a foam mattress with no support.
The Hotel is very near to the railway station and its a decent and nice one to stay. I must say that its a good choice for any couple/family.Only....I felt that the price is on a higher side. May be because of the season time..else just perfect.
Great location right in the heart of beautiful Zermatt. Lovely room with balcony. Staff all spoke very good English. Beautiful building very tastefully presented. Highly recommended. No refrigerater in the room. No guest laundry facilities.
Location close to the train station is good; very convenient. Good breakfast spread and warm & friendly staff. Would stay there again.
The hotel is in easy walking distance from the train station. The front desk staff was excellent, very friendly and offered excellent suggestions for sightseeing and restaurants. The room was spacious with a new flat screen TV.
staff helpful near to centre station tourist spots breakfast limited choice as other best western hotel chain
The staff was very friendly and helpfull. South Africa is a friendly country so we feld at home. Thank you it was great. N/A
Excellent room, knowledgeable staff, quiet location
The hotel service room facilities and location are quite good.
location is excellent. Breakfast is good.
The staff were excellent, helpful and attended to all our needs. Food was excellent and the massage was highly recommended No nothing
The hotel was absolutely beautiful and luxurious...first class. The staff was very attentive, professional and memorable. Overlooking Zermatt and the amazing Matterhorn, this hotel is the best hotel to stay in. It's worth the extra dollars you will spend. Only a short walk into the town center, too. Didn't stay long enough. The food was very gourmet and beautifully presented. We enjoyed sitting in the lobby each afternoon and having "tea" there with the classical music playing.
the Parkhotel Beau Site was a lovely hotel. Our room was very nice with an excellent balcony overlooking the Matterhorn. The included breakfast was very good and elegantly presented. We always appreciate free internet access. It is well located, just a short walk into the heart of town. We enjoyed our stay at the Parkhotel Beau Site.
The scene was so beautiful.
The Children in spa/ pool area.
The staff were welcoming and helpful, and they were patient enough to let us try our German. The room was excellent with the Matterhorn view promised. Food was very good, but it wasn't gourmet. No, nothing did not like
Breakfast is good. Afternoon tea is a bonus especially when you ae back after hiking in the region. Facilities are excellent in particular their swimming pool and sauna. So, you just don't have to worry about things to do in rainy day. Send message to customer welcoming them to the hotel and remain them of the hotel's porter service will definitely help.
One of the staff name Gucci is very friendly and polite, very satisfy with her hospitality. This is a very well maintain historical luxury hotel. Swim suit should be made available for sale in d hotel since it has swimming pool service.
Hotel staff was exceptional. Room quality, cleanliness was first rate. Grreat view of the Matterhorn from our balcony. Exactly as advertised.
Beautiful hotel, friendly staff. Great view of the Matterhorn from the balcony. Electric car service from the train station.
The kindness of the people and the comfort of the room.
Outstanding experience! Hotel personnel extremely courteous and helpful. Room was nicely furnished and very comfortable, the food was excellent both for the included breakfast buffet and for dinner. Great entertainment in the lounge, We loved this hotel and would highly recommend it.
Service at the Grill restaurant was a little disorganised and the restaurant was understaffed.
we like lot the spas and the food. People working at beauty spa are very polite and attentive. The water jets of in- & out-door hot tubs are powerful and playful. Each set of jets takes turn to blow water in different forms, for head and shoulder, for legs and feet, for back or whole half body. The breakfast buffet is rich and healthy. It would be nice if the hotel keep some spared jackets (or leather shoes) available, so some guests could borrow them for attending the Friday's Gala dinner (a semi-formal evening) when they, in particular, family with children/teens, are just taking the vacation in casual.
Great service, room and location Nothing; excellent hotel
an pleasant hotel no
The room was perfectly decorated with a nice mix of fabrics, textures and natural wood. Two LCD digital tv's with surround sound and an ipod dock were a nice touch. The staff was always ready and willing to help answer any questions we had. Free extended check out time allowed for enjoying a full day in Zermatt on the day of check out.
the beds really not comfortable, crazily hard
Wonderful view and beautiful room.Lovely pool. Good food for breakfast very good selection and quality.friendly helpful staff. Temperature of water in jaccusi pool wasnot warm enough
Generally a very good hotel. Particularly liked the pool area.
Very comfortable with pleasant atmosphere and very nice staff. Ideal for relaxation.
View was great, breakfast was very good, staff was helpful, up to date internet connection, friendly bar, good location
I loved the views of the Matterhorn from the balcony of our first floor room. The swimming pool and spa facilities offered to hotel guests were excellent, especially after a day of walking nearby mountains. The basement restaurant was excellent - I'd recommend it - and the daily breakfast buffet was also very good. I would easily recommend this hotel.
Location and Facilities The price
Pleasant, helpful staff. Very good facilities & food, as described.
Great location, beautiful breakfast room and nice breakfast, very quiet, comfortable room. Room a bit small/cramped, and no view. The hotel is a bit overpriced for what it offers.
Great breakfast, the decor of the rooms with the timber covered walls was very charming. It was very clean and comfortable. Good gym and indoor pool facities.
all things nothing
The room was very comfortable with a great view. Both dining rooms were excellent. All the staff weere friendly and helpful. A little more information on the area and things to do would have been helpful
the staff was very accommodating, the rooms comfortable and large. The staff allowed us to use the wellness center to shower after our hike, even though we had checked out. they also packed us a lunch for our hike because we left for our hike before breakfast. pricey, but all of Zermatt is pricey
Convenient location. I walked from Railway station to Hotel (10-15 mins) and walked to cable car every day (10 - 15 mins in ski boots though bus stop was only a few mins away if needed). Town centre less than 5 mins walk as well.
Excellent!! Will definitely stay in Hotel Daniela whenever I come to Zermatt. The Matterhorn view from the bacolny is magnificent. The staff and breakfast are perfect~~
Everything was good!!!!
We have been in another hotel in Zermatt before but Daniela hotel is unbeatable. Rolf is an excellent host and that is very important when you arrive after a long trip.The breakfast is very good and the pool too.
Great breakfast selection,staff very accomodating to my needs
big room, good breakfast bit far away from the main station, not easy to find
it was just perfect - the location, room, service, food [particularly surprisingly delicious] - we treasure it as a uniquely lucky find We unintentionally blew the lights in the middle of the night, just by touching the switch, while intending to go to the toilet - a simple replacement of a fuse was probably necessary but we had no electricity for lights, tv etc, which was both annoying and dangerous. We were both embarrassed that it had happened but also concerned, as we were leaving immediately the next day and did not have time to rectify a situation that was not our fault, as we were neither rough nor negligent. There was no staff member available when we departed to report the situation to. Apart from that, it was A+ perfect.
Everything was perfect except for the weather (raining). The rude attitude of a waitress (Slyvia) at the Jugen Hotel Restaurant and the weather of coz
The hotel was quiet yet only a short walk to the main street. The room was clean, comfortable and relaxing. It was a great deal for a very nice hotel. Staff was very friendly and helpful.
Hotel Daniela is a lovely, comfortable, fairly priced and overall fantastic hotel. I would highly recommend it.
Meget sentralt beliggende i Zermatt, kun 150 m fra jernbanestasjonen.Vi var der 2 netter og hadde rom med balkong og Matterhornutsikt. Det er verdt å betale noe mer for å få bra rom med utsikt
Spa avdelingen var det beste og det som kanskje gjør stedet verdt pengene. Resten var egentlig ganske likt det man finner over alt i Alpene - skikkelig og komfortabelt. Skistall med utleie fungerte meget bra. Matsalen var kjedelig og frokosten ordinær for 4 stjerner. Over alt i hotellet var det for varmt. Vi følte oss "kokt" ved flere anledninger. Dagens kurs på SFR gjør det hele hanske dyrt.
Høy standard, hyggelig betjening, meget sentralt, kjempedeilig med svømmebasseng og velvære, koselig oppholdsrom/bar med peis og herlig utadvent bartender (Bruno). Egne verandaer med grei plass til alle rom var et stort pluss. Alt i alt ble det et fantastisk opphold, og vi kommer gjerne igjen neste påske. Savnet kanskje en nattklubb e.l der :o) men ellers var alt meget bra.
Veldig bra beliggenhet i sentrum av Zermatt. Hyggelige og bra rom med utsikt mot Matterhorn. Hotellet trenger "makeover" for å framstå mer moderne