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Beautiful space, sturdy industrial chic design. Very attentive service. Breakfast was included and the buffet is one of my favorites I've had. Love the theater and art gallery downstairs. Overall, even better than expected. Convenient to center of town.
The welcome & the newly designed rooms. Still a fun place to be but now modern & more comfortable.
Very accomadating staff. Very helpful in all requests. I highly reccomend the place, especially for Skiing, Hiking and Night Life.
Fantastic Hotel, great location, really nice rooms and excellent bar!
Friendly staff, confortable rooms, fitness center, all hotel is beautiful, great breakfast Restaurant for dinner.Food is good, but not so good like menu pretends
Post is a wonderful place. You should stay here visiting Zermatt if you wanna be in a heart of entertainment. Small room, bed could be bit larger even in the same room.
Friendly staff, excellent food, amazing rooms, hotel in the centre of zermatt Nothing to complain
style & value
The staff was so helpful and the rooms were gorgeous. It was also very easyto walk from the train to the hotel. I would love to go back and stay there.
Nice restrooms. Polite stsff who wanted to help. Well located. Beds were comfortable. Interesting design I.E. wood floors were nice. Rustic feeling nice. Wireless internet connection is not effective in the rooms. I needed this since I work online. This caused me some problems and wasted time for me. A concierge would have been helpful.
Loved the decor of the rooms, nice breakfast, great location in the heart of the village. Also, there were plenty of eating/drinking possibilities in the hotel itself. Will definitely stay there again!
Hyggelig mottagelse av personalet. Flott SPA.Bra beliggenhet midt i Zermatt Altfor harde senger - bør forbedres. Frokosten ganske ordinær til å være et 5-stjerners hotell. Bestilte varm sjokolade og fikk en pose til å blande selv - for dårlig. Forbedringspotensiale.
Exceed expectation. Really good and the breakfast was great.
the staff were excellent ,the setting was beautifull , the facilities impecable
The friendlyness of the staff who were eager to assist with anything.
I loved the architecture and design, the staff, the attention to detail, the food, the views, the pool and spa. This is possibly the best hotel we have ever stayed in (and we've stayed in places like Qualia on Hamilton Island, Australia). I was in seventh heaven. The beds had no bounce and it was hard to cool the room for sleeping comfort.
The hotel was absolutely beautiful and in a great location with great views. I stayed in the smallest room with view towards the rock but it was pleasant nonetheless. I regret not swimming in the pool until the very last night of my trip as it was a most beautful pool which also had an outdoor part that had views of the Matterhorn. The breakfast was delicious and had a wide selection. Everything was clean and modern. The hotel also arranged pick-up and drop-off at the train station which was great. Enjoyed going in through the tunnel a lot. I would love to go back there! I feel that the staff could have been a bit more friendly. But perhaps that is only the Swiss character? They were however very helpful and service was very good so I have no complaints at all.
Every detail outstanding from the building to the staff and the food. No negative comments to make
The friendliness and competence of the staff was excellent and in my opinion they were what set this hotel apart in addition to the unique design of the hotel in comparison to the rest of Zermatt. The staff was exceptional and the hotel design unique but the facilities and value for money proposition were average at best.
The staff are fantastic. The hotel is perfectly situated. The combination of both the staff and hotel make the Omnia an unbeatable combination. I'm weary to tell anyone about this secret!
staff helpful near to centre station tourist spots breakfast limited choice as other best western hotel chain
The Hotel is very near to the railway station and its a decent and nice one to stay. I must say that its a good choice for any couple/family.Only....I felt that the price is on a higher side. May be because of the season time..else just perfect.
Hotel and staff were fine and the breakfast was good. The location was very convenient as it was near the train station. The view from the balcony was excellent. The bed was very uncomfortable as it was essentially a foam mattress with no support.
Location close to the train station is good; very convenient. Good breakfast spread and warm & friendly staff. Would stay there again.
location is excellent. Breakfast is good.
The staff was very friendly and helpfull. South Africa is a friendly country so we feld at home. Thank you it was great. N/A
Excellent room, knowledgeable staff, quiet location
The hotel service room facilities and location are quite good.
The hotel is in easy walking distance from the train station. The front desk staff was excellent, very friendly and offered excellent suggestions for sightseeing and restaurants. The room was spacious with a new flat screen TV.
Great location right in the heart of beautiful Zermatt. Lovely room with balcony. Staff all spoke very good English. Beautiful building very tastefully presented. Highly recommended. No refrigerater in the room. No guest laundry facilities.
The hotel was absolutely beautiful and luxurious...first class. The staff was very attentive, professional and memorable. Overlooking Zermatt and the amazing Matterhorn, this hotel is the best hotel to stay in. It's worth the extra dollars you will spend. Only a short walk into the town center, too. Didn't stay long enough. The food was very gourmet and beautifully presented. We enjoyed sitting in the lobby each afternoon and having "tea" there with the classical music playing.
Hotel staff was exceptional. Room quality, cleanliness was first rate. Grreat view of the Matterhorn from our balcony. Exactly as advertised.
The staff were welcoming and helpful, and they were patient enough to let us try our German. The room was excellent with the Matterhorn view promised. Food was very good, but it wasn't gourmet. No, nothing did not like
Breakfast is good. Afternoon tea is a bonus especially when you ae back after hiking in the region. Facilities are excellent in particular their swimming pool and sauna. So, you just don't have to worry about things to do in rainy day. Send message to customer welcoming them to the hotel and remain them of the hotel's porter service will definitely help.
The scene was so beautiful.
One of the staff name Gucci is very friendly and polite, very satisfy with her hospitality. This is a very well maintain historical luxury hotel. Swim suit should be made available for sale in d hotel since it has swimming pool service.
the Parkhotel Beau Site was a lovely hotel. Our room was very nice with an excellent balcony overlooking the Matterhorn. The included breakfast was very good and elegantly presented. We always appreciate free internet access. It is well located, just a short walk into the heart of town. We enjoyed our stay at the Parkhotel Beau Site.
The staff were excellent, helpful and attended to all our needs. Food was excellent and the massage was highly recommended No nothing
The Children in spa/ pool area.
Beautiful hotel, friendly staff. Great view of the Matterhorn from the balcony. Electric car service from the train station.
Location and Facilities The price
The room was very comfortable with a great view. Both dining rooms were excellent. All the staff weere friendly and helpful. A little more information on the area and things to do would have been helpful
I loved the views of the Matterhorn from the balcony of our first floor room. The swimming pool and spa facilities offered to hotel guests were excellent, especially after a day of walking nearby mountains. The basement restaurant was excellent - I'd recommend it - and the daily breakfast buffet was also very good. I would easily recommend this hotel.
Very comfortable with pleasant atmosphere and very nice staff. Ideal for relaxation.
the staff was very accommodating, the rooms comfortable and large. The staff allowed us to use the wellness center to shower after our hike, even though we had checked out. they also packed us a lunch for our hike because we left for our hike before breakfast. pricey, but all of Zermatt is pricey
Great breakfast, the decor of the rooms with the timber covered walls was very charming. It was very clean and comfortable. Good gym and indoor pool facities.
Pleasant, helpful staff. Very good facilities & food, as described.
View was great, breakfast was very good, staff was helpful, up to date internet connection, friendly bar, good location
all things nothing
Great location, beautiful breakfast room and nice breakfast, very quiet, comfortable room. Room a bit small/cramped, and no view. The hotel is a bit overpriced for what it offers.
Service at the Grill restaurant was a little disorganised and the restaurant was understaffed.
Generally a very good hotel. Particularly liked the pool area.
Wonderful view and beautiful room.Lovely pool. Good food for breakfast very good selection and quality.friendly helpful staff. Temperature of water in jaccusi pool wasnot warm enough
the beds really not comfortable, crazily hard
Great service, room and location Nothing; excellent hotel
Outstanding experience! Hotel personnel extremely courteous and helpful. Room was nicely furnished and very comfortable, the food was excellent both for the included breakfast buffet and for dinner. Great entertainment in the lounge, We loved this hotel and would highly recommend it.
The room was perfectly decorated with a nice mix of fabrics, textures and natural wood. Two LCD digital tv's with surround sound and an ipod dock were a nice touch. The staff was always ready and willing to help answer any questions we had. Free extended check out time allowed for enjoying a full day in Zermatt on the day of check out.
an pleasant hotel no
The kindness of the people and the comfort of the room.
we like lot the spas and the food. People working at beauty spa are very polite and attentive. The water jets of in- & out-door hot tubs are powerful and playful. Each set of jets takes turn to blow water in different forms, for head and shoulder, for legs and feet, for back or whole half body. The breakfast buffet is rich and healthy. It would be nice if the hotel keep some spared jackets (or leather shoes) available, so some guests could borrow them for attending the Friday's Gala dinner (a semi-formal evening) when they, in particular, family with children/teens, are just taking the vacation in casual.
Convenient location. I walked from Railway station to Hotel (10-15 mins) and walked to cable car every day (10 - 15 mins in ski boots though bus stop was only a few mins away if needed). Town centre less than 5 mins walk as well.
Great breakfast selection,staff very accomodating to my needs
Everything was good!!!!
Excellent!! Will definitely stay in Hotel Daniela whenever I come to Zermatt. The Matterhorn view from the bacolny is magnificent. The staff and breakfast are perfect~~
The hotel was quiet yet only a short walk to the main street. The room was clean, comfortable and relaxing. It was a great deal for a very nice hotel. Staff was very friendly and helpful.
it was just perfect - the location, room, service, food [particularly surprisingly delicious] - we treasure it as a uniquely lucky find We unintentionally blew the lights in the middle of the night, just by touching the switch, while intending to go to the toilet - a simple replacement of a fuse was probably necessary but we had no electricity for lights, tv etc, which was both annoying and dangerous. We were both embarrassed that it had happened but also concerned, as we were leaving immediately the next day and did not have time to rectify a situation that was not our fault, as we were neither rough nor negligent. There was no staff member available when we departed to report the situation to. Apart from that, it was A+ perfect.
Everything was perfect except for the weather (raining). The rude attitude of a waitress (Slyvia) at the Jugen Hotel Restaurant and the weather of coz
big room, good breakfast bit far away from the main station, not easy to find
We have been in another hotel in Zermatt before but Daniela hotel is unbeatable. Rolf is an excellent host and that is very important when you arrive after a long trip.The breakfast is very good and the pool too.
Hotel Daniela is a lovely, comfortable, fairly priced and overall fantastic hotel. I would highly recommend it.
The hotel seems to cater to people who want the whole package: not just skiing but a spa and other ammenities as well. We just wanted a comfortable room very close to the mountain and in general, we received it. We never tried the spa. The staff is very helpful and accomodated all of our requests. The lobby and rooms are very hot and we were unable to determine how to lower the heat. It's the Alps and it's a ski resort town, so we suspect the heat is desired by many, but we found it uncomfortable under a heavy comforter at night. Also, the mattresses were not particularly nice.
Very pleasant and relaxing with friendly staff. Good location for town centre and also ski-lifts (mid-way between both).
Very friendly service. Rooms are a bit old fashioned (but clean and tidy), especially bathrooms could use an upgrade.
Have stayed in Zermatt at least 3 times and we were very happy we chose this hotel. Very clean and comfortable. Staff was tops and very friendly.
Very good location and wonderful views of the Matterhorn from our balcony. The best hotel we stayed in during our month in Europe. nothing, all good.
Extremely comfortable hotel with character, stunning views of Matterhorn mountain from rooms at rear of the hotel. Staff very friendly and welcoming. Many thoughtful touches - welcome and goodbye letter left in room, complimentary morning and aternoon tea. Excellent buffet breakfast, very high quality. Nothing too much trouble for staff, very impressed. Good location
Sauna and spa old fashioned
Wonderful buffet breakfast
Staff extremely friendly, welcome on arrival included drink, information offered, facilities excellent, extra 'touches' such as fruit, tea in reception and 'nibbles'. View matterhorn Walk from train station pulling luggage on cobbled streets
Nice hotel with clean & spacius rooms... Balcony was facing the cemetry