Thestaff made us very welcome. The rooms were as we expected and we were given a choice. It was quiet which is what we wanted. In the past we stayed on the main street and were upset with the noise and neon that shone throughout the night, so a great improvement.
The house had a good location, very close to the shopping street, markets, and restaurants. It is a bit of a walk to the train station if you get there by train or bus, but taxis are very cheap.We were there in September so it was perfect for hiking and exploring the mountains. In winter there is a ski lift very close to the house. The value of this hotel was very good, and there is nothing to complain about the rooms itself, it was clean and tidy. I would like to say that this is not really a hotel but more holiday apartments. There is no breakfast available but a common fridge and tea/coffee facilities so you can go to the supermarket and make your own. At night it was very cold in Zakopane and the heating didn't work properly, which was a bit of a concern as my partner lay in bed with a fever. There is no actual hotel staff in the house as the the owner seems to live somewhere else and you need to call them if you have a question.
A terrific hostel, really friendly. I'm not normally somebody who would feel comfortable in this environment (close-knit), but the staff/fellow travellers were really fantastic. The hostel is small and really homely and the staff are very genuine people.
Pleasant atmosphere, helpful and friendly staff.