Very helpful, professional and nice staff, clean and modern room with good equipment, e.g. Tea/Coffee Maker. Close to Schönbrunn Palace, backery and metro station.
Front desk is delightful and knowledgeable -- but over-tasked. Location is amazing if you are visiting Schoenbrunn and using the UBahn metro. Restaurant wait staff are pleasant and prompt! They kept the eating area clean and the coffee flowing. The breakfast offering is actually quite good with plenty of variety and fresh items. Concierge is also Front-desk clerk. This makes for an uncomfortable scenario when you need guidance, but have a line of other waiting patrons behind you (check-out/in, market purchases, key problems, etc.) In the afternoon, there is a bar that is not associated with the restaurant -- and they are quite rude. Actually quite ridiculous. I was berated over (after having purchased) ordering a coffee! After 4 days stay and daily ordering of coffee, I felt attacked and insulted by these two "gentlemen" on our last day in Vienna. They left much to be desired.
Traffic noise but it was no problem for me as I sleep well anywhere
Minutes from the Schonbrunn Palace and a metro stop which made the commute into town easy. Our room faced the street side, but with the windows closed this wasn't a problem (we chose this room over the smaller courtyard room). Typical continental breakfast served and not too expensive parking available, which was a plus.