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Staff were very friendly and informative. I think because of the location and residents that also live the adjacent building they have taken appropriate steps to ensure security for guests. The neighbourhood is on the fringe of the Downtown Eastside which in terms of its proximity to Chinatown, Gastown and the rest of Downtown is great. Having said that because it is so close to the Eastside their are more undesirable people living there.
This hotel did not have anywhere near as many stars as we thought it should have. It's a fabulous, artsy hotel in a thriving metropolitan area of Vancouver. Every room is unique and there is a gallery attached that is full of original First Nations art!
Loved the ambiance of the place. And everyone was really nice there.
It's a cultural experience Walking in the neighbour hood at night. Stay in a group
Walking distance to many attractions, public transportation, coffee, food, movies. Safe and secure parking. The hotel is a couple of doors from Health Clinic (probably free clinic judging by the patients). Although until 4:30 when clinic closes there are several shady looking characters nearby, they never bothered us.
We loved how helpful the staff was, how clean the hotel was and how secure it was despite being near a not so excellent area of the city. I would only complain about the location. But by location I mean near a not so nice area of the city. I did love how close it was to restaurants, shopping centers, stadiums, and even a liquor store!
The hotel's decoration is unique and there is an art gallery of 1st Nations' art as part of the first floor. It is a very relaxing and welcoming place that I will return to in future Vancouver visits. The location was a rough area just outside the historic Gastown/Chinatown districts.
The hotel was in a pretty centralized location. It was adjacent to Chinatown and walking distance to the Gastown district and Canada Place. Did not experience any issues.
The friendly and helpful staff. The location is close to some great restaurants and brunch places. In walking distance to Gasstown and Chinatown. Close to airtrain. Lots of things to do nearby. The hotel room had a faint smell of fresh paint. It was also a little noisy Friday and Saturday night since night club half a block away. Some sketchy looking people hang out nearby since there is a clinic a block away. They didn't bother us though.
I must mention Rodrigo Pessoa the young man who served as our desk clerk and guide. He was efficient, courteous, and extremely helpful in orienting us to the area and its amenities. With his guidance we felt very comfortable and enjoyed our stay. There was nothing to dislike.