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Svært sentralt, godt og ryddig, moderne hotell med utmerket service.Gode p-forhold. Dropp frokost, altfor mange konkurrerende og (hyggeligere) tilbud ved siden av. Heller ingen grunn til å benytte baren ved resepsjonen.
Design, komfort, nespresso-maskin på rommet, belligenhet. Litt høye priser i forhold til andre hoteller i område.
Location is possibly best in Toulouse. Good sized room and being off the square, enabled leaving window open at night without undue noise (needed see aircon below) Despite size of room, only standard double bed - room for something larger. Luckily it was cold outside because aircon was next to useless. Generally hotel public rooms etc need a refurb
Very nice room, thematic decoration, friendly and competent staff, good breakfast.
When we decided to go the Toulouse I wanted a central hotel and this hotel perfectly fits the bill. For an hotel in the centre of Toulouse I thought it was pretty good value for money. The evening meal was quite expensive for what we got.
welcoming, smiling, attentive, efficient staff; comfortable; well-situated
Location and the baggage folks and housekeepers were extremely helpful. The front desk and manager did not have our room available to us even though we were 45 minutes after the check in time of 3:30 pm. Though the manager offered us drinks, they told us 30 minutes since room was not ready. Then we set in lobby and watched 10-12 other guests arrive and been checked in immediately. After 60 minutes, and complaining about the long delay and how tired we were, we finally were shown a room in the back of the hotel. We did not even use the normal elevator, but some elevator in the rear. The room was the worse. It was small, had no light and generally was not acceptable for a hotel with rating. To make things worse, tried to order coffee the next morning, and it never arrived. Can not recommend this hotel. Felt the whole event was of no value.
The location was great. Also, the staff were all very helpful. The rooms were a bit old and tired.
The hotel was in the center of Toulouse which made sight seeing a dream. Nothing was too much trouble for the staff who went out there way to make the stay a memorable one. The hotel was very clean and evrything worked! It is difficult to think of anything which was obviously wrong with the hotel. If anything it was the city that let the hotel down. Toulouse was like a lady who had fallen on hard times. She needed a new dress and a hair do.
Friendly staff and good ambiance.
Impeccable Without the special deal, would have been too expensive. Breakfast expensive, better to go to Square
A lovely quiet and cool room. We were upgraded. The two restaurants were very good, and the staff were very courteous and friendly. Air of calm. Nice courtyard to relax in. No face cloths in the bathroom. No breakfast other than room service. Breakfast costs 22euros per person ! Porters were not available to help us with our luggage to and from the taxi (arrival & departure). They were around mostly - except when we needed them !
Very comfortable bed with good pillows. Excellent bathroom with good shower. Very central location
The grandeur of the hotel reception area
It was nicely clean and comfortable. The breakfast was too expensive. 16 Euros is a lot for a small meal.
The reception staff very knowledgeable and helpful I thought the full breakfast selection was limited
The electric cattle in the room with tea bags. Size of wc is very small and location in the bathroom is also very bad (very difficult to sit). It is very uncomfortable.
Excellent location, very clean room and bathroom (and reasonably spacious). Very friendly staff, especially the evening guy who provided very good suggestions for authentic Toulouse restaurants for dinner.
Reception staff were very good Restaurant staff friendly and helpful good location Quiet and relaxing housekeeping - our shower gelwas not repelenished and would have expected this at a hotel in ths price range. We were upgraded to a suit (thank you) - there were plates and mugs left unwashed
Breakfast must be included in the price, 12 euro extra for breakfast is too much
good location, excellent staff
The staff were incredibly helpful. The room was clean and pleasant. Free WiFi was wonderful I would prefer breakfast to be included (or, at the minimum, less costly).
Free Wifi, clean rooms, good breakfast. Small rooms and bit too expensive in my view.
Sental beliggenhet. Høy standard, Flott bad. Ikke beskyttelses gummilaken i under lakenet. klamt og ubehagelig å ligge på. 23 euro er altfor dyrt for en frokost.
Meget bra beliggenhet, veldig bra service, høy standard på rommene - kan anbefales!
Excellent location and very helpful staff
our room was quiet and clean, the hotel staff were friendly and helpful and the location was good for access to the airport and reasonably close to the railway station.
The location and staff is great. Nothing to dislike..(for the price)
The hotel is in a busy area of restaurants with lots of people about but the rooms were double glazed so you couldn,t here the noise. There should be Tea / Coffee available in the rooms. Not having to go to reception to get a drink
Central location Shower , water from shower gets to the floor every time you shower
Very good central location within a walk of all sites, shops & restaurants yet quiet rooms. Good modern design and decor. Very helpful front desk staff. Hotel only open 3 days so small problems like no international adaptors and nowhere to hang wet towels in bathroom.
All the Services / facilities exeleant I did like evrey thing but the breakfast they need to add more selction to it
Location, quietness. No lift from ground floor.
Great locaiton, reasonably priced, trendy decor, great breakfast room, balcony a bonus, markets right outside the door on Sundays. Although Wifi was free, we could not connect on our notebook & staff couldn't solve the issue. No elevator to the first level (reception) entailed taking luggage up steep stairs.
Upgraded to best room with balcony overlooking the Basilica St Sernin square and thoroughly enjoyed the location, close to center of Toulouse yet on a quiet residential/commercial area. Entrance is a little intimidating as a modest side street walk up to second floor reception - two star but with charm and service. Good value.
Renovated with a style
Excellent breakfast and location,very helpful staff Unattractive reception area and dinggy hallways
The location: in the centre of town with all shops, restaurants etc at walking distance.The staff has a personal approach.
the decor was charming and the view from our room (of St Sernin) could not be bettered the cramped parking and narrow entrance stairs - altho we coped with both and neither would put us off booking again
The rooms are clean and nicely furnished. By french standards they are somewhat large also. The front desk were also very helpful and welcoming. The shower did spray onto the bathroom floor a little, but it wasn't really a problem.
The room is clean and modernized. The staff is quite kind. The hotel is located near the Jean Journe. The room is too small...It is a bit noisy during daytime because of the construction work. And it is also noisy at night (not whole night). Is this because there is a pub behind the hotel? I don't know.
very good wifi internet connection.clean room.close to super market also center of city.All staffs were very kind.
Perfect hotel, new, clean, good location.
A pleasant surprise, well sited for a city break
Helpful staff ,plasent envirment. For a new hotel I was surprised that the drainadge could be heard in the room everytime someone above used the shower or toilet
conveniently located hotel, comfortable room the closet in the room was too tiny, and the desk was not very convenient to work with laptop. But this was not so crucial
The location was not far from the city center and was close to a subway station. This hotel is listed as 3 stars, but is actually 2 starts. There is a sign at the front of the hotel where the 3rd star has been removed, indicating that is has been downgraded. The room was terrible. There was a lamp without any shade (a bare lightbulb). Another light by the bed was broken and hanging by a wire. The shower was handheld and attached to the bathtub faucet, but was not long enough to use while standing. The shower hose was damaged. Overall, very disappointed with this hotel.
staff very polite and friendly, they did speak english so this was great for getting directions in the city the noise from a club near by was very loud. saturday night i didnt get to sleep till 5.30am. I did complain and the staff had got the police out to the club. I think hotel are working on this complaint as they went to the mayor to get help.
Location is good, staff helpful Not clean
I staied at the hotel 5 nights. In general everything was fine: kind stuff, the room was not posh but clean. However I missed a good table in the room, since I had to work a lot on my laptop. Also before taking shower I had to wait approximately 15 minutes before water became hot enough. But maybe this is normal for French houses... On my mind this hotel is good for holiday traveling but not for business trip.
Staff trying to do their best.. but not so easy entry door not open during most of the day. I had to stay in the city during 2 hours before entering the hotel. There is a phone number but cannot be reached when i called.
Svært god firemannsromløsning (to rom med korridor mellom). Hyggelig og sjarmerende hotell med egenart. Personalet var flinke og vennlige. Godt utvalg av ferske aviser og tidsskrifter og hyggelig sittegruppe ved resepsjonen. Sentral beliggenhet. Utsikt mot rolig og hyggelig bakgård. Bra frokost. Kaffen til frokosten kunne gjerne vært bedre.
Meget sentral beliggenhet i byens hyggelig sentrum.
Beliggenheten var utmerket, personalet smilende og vennlig. Bad,WC var pene og rene. Frokost var rimelig god. Det lå klær igjen fra forrige gjest.Ulltepper virket brukt. Vårt rom var for lte til å få pakket opp koffertene skikkelig, selv om vi hadde bestilt dobbeltrom superior!
Nydelig frokost, hyggelig betjening, bra bad og rom, sentral beliggenhet Bråk om natten (natt til søndag i en by med studenter)
Super beliggenhet. Veldig serviceminded persnale.