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Nice staff at the reception desk. Very attractive Hotel with excellent Location and very reasonable room rate. A few small things that can be improved: 1) in a five star Hotel I expect at least two free bottles of water every day 2) no Kleenex box in the bathroom 3) staff was overwhelmed during busy breakfast hours. Breakfast items running out fast and being replaced only very, very slowly and after asking for them. 4) staff answering incoming calls did not make any effort to locate us in the breakfast room when an international call came in for us. As I said, nothing important, but should be improved.
Within short walking distance of the Cathedral, old synagogues and other sights. Comfortable rooms; well designed hotel. Good value. Excellent local cuisine in restaurant; fairly expensive menu. When driving, hotel was very, very hard to find in oldest part of Toledo (took us 1-1/2 hrs.), with steep hills, one-way streets; people on the streets didn't know of the hotel, or didn't know where it is; or didn't know how to get there by car. GPS had nervous breakfdown. Parking in the nearby garage was expensive (17 euros/night). This was the only Spanish hotel of eight we stayed in that didn't have a computer for use of guests. They advertise a spa, but only a very small exercise room is available free to guests; you can pay for a massage or sauna.
Excellent location, great staff, modern luxury. Room was smallish, but well decorated with nice bathroom. A gem in the middle of an incredible old city. Staff very attentive and lobby and main area very impressive. No iron, room was a bit small.
We loved this hotel. The welcome and service were warm and wonderful, hotel itself was classy but not stuffy, and everything was managed very nicely.
good location Little of original structure left. Unimaginative design. Heating of room could not be lowered
Parking garage adjacent. Excellent beds. Quiet close-in location. Friendly, helpful staff. 5 star hotel at a good price. Park your car and walk, everything is close.
The receptionists were fantastic, the bathrooms wonderfully clean and there was a pleasant feel to the place. Nice Spa too.
This was a very clean, classy hotel. The staff was more than helpful and it was very quiet. I liked that it was next door to a little market which allowed us to buy juice and bread in the mornings.
The hotel was in a great location. It was smack in the middle of Toledo's old town. It was about a 5 minute walk from all the shopping and restaurants. At night the streets of Toledo are full of young drunk British men and or unemployed. It can be a bit sketchy there at night and you definitely have to watch your back. All the tourists leave during the day.
very nice hotel , excellent staff the location of the hotel is very problematic while coming with a car , very difficult to reach the hotel
Fint å kunne bade i bassenget etter en dag i Toledo. God standard. Stort rom og bad. Ballkong med utsikt til gamlebyen i Toledo.
Stort rom; stoler og morgenkåpe Mindre røyking i baren
Utsikten, terrassen, rommene, stedet, og maten var fantastisk! Utrolig mye for pengene! Tett vask, knirkende dører og vanskelig å regulere varmen selv om vi klaget. Strømbrudd på det ene rommet den siste morgenen. Vi ble trukket 60 euro i "taxes" selv om det i våre papirer står at dette var inkludert i prisen.
The location was perfect in the downtown area The room was beautiful and spacious and very clean. Parking next-door was very easy, and was discounted from €20 to €14 for hotel guests. The front desk staff was very helpful in planning our tour through the city, as well as with any questions about our stay. The room was air-conditioned, although it was a struggle to keep the room cool. The temperature outside during our stay was 108°F,
very good location
Great location and friendly staff. No WiFi internet and internet access not free. ALso beds are always twin rather than double in Spain !
we really enjoyed our stay at the hotle, the reception staff were very friendly and accomodating. Our room over looked the city and having a balcony was an added bonus. Location was excellent. We would definatly recommend this hotel.
We had a corner room on the 2nd floor that gave us a great view of the plaza and a nearby street from our balconies. We especially enjoyed watching the people on the plaza going about their daily lives as well as the two demonstrations that took place during our stay. The hotel was conveniently located so we could walk to all of the attractions that interested us. The staff was friendly and helpful. They answered all our questions even though we speak no Spanish and they sometimes had to struggle to understand us. WiFi was a bit weak in the room. It was faster in the lobby.
Loved the old-world style and was particularly impressed with the dining area/restaurant in the cellar which had the feel of a mediaeval dungeon.
parking garage was close by located at the top of a major hill so walking could be a problem for some
Interesting hotel in a good area Smoking allowed in the adjoining bar
Our room had a balcony and chairs with a view of the rooftops - great for a glass of wine. Beds were comfy and breakfast was plentiful. Room architecture felt medieval with the heavy wood doors and red accents, definitely fit Toledo! I would recommend this hotel. Nothing.
Location & kind staff the room was not equipped with a minibar
Location of hotel next to the Alcazar was fantastic. View from balcony was superb. Hotel was, in my opinion, not of a four star standard. Hotel was adequate in all respects but room was "tired" and needed brought up to modern standards.
Room spacious, terrace restaurant location lovely. Reception staff pleasant and helpful. Food truly appalling. No hot water. Service very slow and inconsistent.
beautiful hotel, with fantastic bathrooms, clean, luxurious overpriced internet connection, $18 Euros for the day, and a bit out of the way
situation good would like ability to control room temperatures and change bed linen - duvet to blankets etc.
Nice property, big rooms, helpful staff Location - but the hotel makes up for it with its service and quality
Super brand new hotel.Very clean.Nice room.Nice bkfst.Personnel at bkfst very kind. This hotel is a bit far from cental Toledo and too close from the Highway.With a nice terrace and couches you can't enjoy because of the noise.D'ont get a room with a river view they are also Highway view.Personnel at rception a bit amateurish.They don't even propose luggage service.
Beautiful hotel, very nice spacious room, friendly staff. Location not great to visit city centre, not much to do/see around hotel itself.
The very professional staff, the huge size of the rooms and the marvelous spa
excellent service from staff distance from city centre
Luxurious interiors, wide spaces, very good value for money. The dinner offer was very limited and the quality of food was poor. However, the breakfast was better.
Great customer service, beautiful hotel and views, after all everything was great. It is a little far from the tourist attractions and there is nothing around it and the pool was a little dirty but nothing big.
Det er selvsagt beliggenheten som er uslåelig. Andre plasser kan være like fine, men ikke finere. Personalet var svært serviceinnstilte. Byen bør sees, også som mange andre byer og steder. Koste oss Vi hadde for kort tid på oss, og så regnet og blåste det akkurat den kvelden vi var der, men det var det andre som styrte.
Was a tourist looking at various sites We arrived at 3pm - room not ready - asked to come back in an hour - we did - taken to our room which was still not cleaned. We were then moved to another room.
centre of city a few weeks before we had a much bigger room (than 001) on the first floor for the same price. We would have expected a reduction for a smaller room.
central situation, immaculate condition of building and room
The location was excellent, as were all members of staff who could´nt do enough for you great. Unfortunately the bar and restaurant were closed when we were there and this did prove inconvenient.
The location was excellent inside the walls and a short walk up to the Cathedral, Alcazar etc The wifi was only suitable for pc Internet connection. This seems minor but every other hotel on our visit has had wifi for Apple Ipad which only requires a password. This should be easy to update.
The location was excellent for walking around the city. I wish the shop attached to the hotel had been open--but it might be just seasonal and we were there in late Nov. Everything was fine.
Clean, spacious room, very comfortable, helpful front desk.
Great location, stylish rooms, polite personel , all english spoken. Unfortunately we had a room with no view at all. I suggest some rooms could have it and it was great
One of the nicest Hotels we have been to Ambience, Great Bedroom and Bathroom. Excellent Breakfast service
En flott beliggenhet for de som ønsker å utforske Toledo
Det eneste jeg savnet var en hotellbar.
Hotellet hadde sjarme og med smakfull innredning og harmoniske bilder. Korte avstander til alle serverdigheter.
Nice decor and good location. Great breakfast
Dårlige engelsk kunnslaper
Et vakkert og nylig renovert hotell som på alle måter hadde beholdt den autentiske sjarmen fra gamle dager.
Beliggenheten, takterrassen, oppgangen til den gamle delen (fantastisk). Enkeltrommet mitt var litt spartansk, senga virket nesten litt spinkel. Dobbeltrommet til mine venner var nydelig.
This is a chic, modern hotel in a beautiful old building. It is right in the heart of the city, walking distance to all of the sights. The staff were very welcoming, friendly, and gave great recommendations for nearby tapas bars, restaurants, etc. There was a point when the hot water seemed to decrease. It didn't cause us too much trouble though, since it was so hot during our stay. The cool shower was refreshing. We loved this place, and will stay again.
Excelent location just beside the old city walls, very nice and helpful desk staff, the hotel clean, cozy, nice atmosphere. Very good and cheap dinners.
helpful staff, good location the decor (everything was very dark) the smell of cigarette smoke
Convience and location was good. The resturant noise was horrible. The noise lasted to midnight and we had a baby that needed sleep
Location to Toledo centre, train & coach links.
the closeness to the centre of Toledo, all toiletries were provided, clean & comfortable, friendly staff finding it
Nice staff, good location and very clean
Great location; friendly staff and free parking on weekend. TV set in the room was too small. Cafeteria was usually occupied by smokers. Mediocre breakfast.
Simple clean hotel close to town centre The usual poor spanish breakfast. Not that easy to find by car.
comfortable room, pleasant staff was ready to help you in any cases breakfast was the poorest I've ever seen at a 3-star hotels
The hotel was fairly close to the city. very good value for money. we easily found parking on the street (3 euros for 18 hours). Very good experience overall Breakfast was simple but then again it was included in the price of the room.
rommet var topp, badegulvet var behagelig temperert. ACen fungerte bra. frokosten overrasket positivt!!! Litt bedre madrass
Eurico er et lite, men vakkert restaurert gammelt hus, meget sentralt i Toledo. Ligger til en trang gate, men isolasjonen i vinduene var utmerket, det var lite støy fra gaten. Betjeningen var hyggelig og imøtekommende. Frokosten var utmerket.
The ambience was excellent as was the restaurant. I also loved the lanscape and garden. nothing
The location is the best there is! Right within the northern wall of the city. Parking is free and easy access. The room is simple but clean. The building itself is historic.
Location and very quiet. Restaurant was very good Breakfst was poor and overpriced. Would have liked at least one tv channel in english
We loved everything from the location, architecture, to the history of this hotel. Top notch and beyond romantic. Having loved almost every facet the lack of air conditioning in 96 degree heat was brutal. There was an ac unit but barely worked and made sleeping next to impossible.
Excellent location, very quiet. Old, old, old.
great old building and grounds. Easy to drive to. Restrauant food was great staff was indifferent
The location was excellent right next to the city walls. The staff were extremely helpfull and the hotel was splendid. The restaurant coped very well with my requirements for glutton free food. The gardens make it a peaceful oasis within a busy city.
The hotel and grounds were wonderful, restaurant also worth eating at. Breakfast was not worth the money Staff were polite but reserved and not particularly helpful. We asked several questions about getting around Toledo and were given no help, when it was clear in retrospect that one or two pieces of information would have been easy for them to provide and they weren't interested in being helpful
Location, environment There are three flights of steps required to arrive in lobby from entrance. Staff did not offer to help with heavy suitcases in either going up or down.
It is located in a good place to tour Toledo There were no Tea or Coffe facilities avaliable in the rooms which was a shame as most hotels now have this facility although the staff were able to get us coffee when requested it would have been better to have it avaliable in the rooms.
The hotel is a nice base for a citytrip in Toledo. It has an original and intimate atmosphere. The third bed (for a party of three) was very basic and saggy.
Location, fit for purpose, helpful friendly staff Nothing negative but breakfast bit basic
Very sweet woman at the front when we arrived, spoke english, but also responded in Spanish when I spoke to her. Location was great. Double paned windows kept out the noise. View was very nice. Room was nice sized and very clean. Wifi worked great. Breakfast was spendy and the coffee there was bad. But there were several places within walking where you can get breakfast for under 3 Euros each. For that reason, I don't understand why it was so expensive to get the breakfast at the hotel. It was 8 Euros a person and it wasn't super fancy.
Stylish small boutique hotel in brilliant location with secure parking close by. Charming characterful room. Adequate breakfast. Excellent value for money. If you like coffee then avoid it at breakfast!
Very helpful staff, nice decor and good location. The room could have had some better lighting
The hotel Abad has a very pleasing ultra modern design and is very easily accessible with free parking within a few metres - we will definitely return
The beautiful romantic settings
quiet, nice interior, nice design rooms small rooms, dark because of small window
Easy to find, very well sign-posted. The views were excellent
The setting of the room overlooking the old city was wonderful & romantic. Everything was clean and comfortable. The food and service was very good. The workers in the restaurnat and at the front desk were warm and freindly & helpfullI My wife & I would stay there again & and did look to stay at other Kris hotels along our trip
Very good restaurant, large rooms, music in the bathroom. Bathroom little out-of-date; far from the city center.
eating outside on terrace - food was great room did not have view as requested - some staff were cold
Hidden costs in Restaurant
We were given a suite - due to being the only room left - and really enjoyed it. The bed was kingsized and comfortable, the bathroom appointments were very nice, and the jacuzzi bathtub was quite a pleasant surprise. I really appreciated the free internet. The hotel staff was knowledgeable and helpful. The restaurant/cafeteria was nice and the food good and moderately priced. The view is good, and the surroundings rural. The parking lot enjoyed adequate space and pleasant landscaping. The hotel address was not on Google, and required sharp eyes to catch the signs. An automobile is required (not necessarily a drawback).
Lovely hotel overlooking Toledo. Although we were only staying one night we were given room with balcony and the view was amazing. The staff were extremely helpful. We hadn't intended going into Toledo but couldn't resist, so managed to fit into our itinerary. Well worth a visit - hotel and Toledo.
the position swimming pool
view from the terrace not all of the staff had good command of English
Very nice modern hotel. Big room with a amazing view on the old city. Great breakfast. You need a car to reach the city. We stayed in hotel during national holidays and many locals celebrated them in the hotel. So it was quite noisy but it is not the hotel fault.