Close proximity to subway station and multitude of restaurants and shopping in Ginza. Secure WiFi in every room, free for rewards members. The breakfast buffet was great, with many choices of local and western cuisine. My omelette was cooked to perfection! The beds were a bit firm. The toilets weren't as fancy as other Japanese hotels (not heated).
Only the fact that we had Japan Hato tours that did a pickup from this hotel location and there were a few folks at the information center that were nice and very helpful The room was awful - 1. Shower curtain was dirty and had hair on it from god know how many previous travelers!! I asked the manager to change it and they did not execute it well, they forgot! When I asked again they replaced it but only this time they put the shower curtain inside out...Japanese attitude is supposed to be all clean and perfect and this was definitely not it! 2. We were offered free breakfast due to the shower curtain situation which was a nice gesture, but honestly the breakfast was not so great 3. The room was really really small and the 3rd bed that we got was broken.. We paid like $250 a night or so and this was so not worth anything penny, will not recommend it anyone.
Friendly staff despite the language barrier Now that Tokyo is becoming a touristic area, the staff shoulkd learn the manners of good service.
Wifi password always wrong, I could not use wifi.
location was easy to walk from for transportation around the city attractions no pool
The location was excellent and the airport bus delivers you directly to the hotel door. Some of the staff were uncaring and had no knowledge of the area.
Location in Ginza The room and bathroom were the smallest room I have been for a very long time. Everything is also industralised and calibrated (to reduce cost), which makes it more like a chicken battry than a hotel room.
The room was small even by Japanese standards. Staff was nice. TV only had Japanese channels. Breakfast provided was good. Value for money was not there. My friend stayed at Gracery nearly next door for $100 cheaper and a much bigger room.
I like the fact that there is enough room to open a suit case and still have room to walk around it!!! Most small to medium size hotels in Tokyo are so small that you can only go to bath and sleep. Ginza Monterey offered a little more room so you can work on your computer and feel comfortable.
If you want to see all over the city by metro otel is the best one
quietness and location
Location, good bed, cleanliness Small room for the price
In the heart of 'fifth avenue' (Ginza) of Tokyo. Quiet rooms and free internet; daily deliverance of an english paper. Skilled personal and by elvevator entrance to the subway - it all made it a pleasure to stay in this hotel.
Breakfast, location. To small room like for 4 star hotel. Very high price but probably this is a standard for Ginza. Only one TV chanell in English.
Helpful staff Small room, Restaurant permanently closed to public..
Clean hotel with decent size rooms and bar - quiet location but very close to Ginza shopping & restaurant district - good access to multiple metrolines
good location, easy to get the train station and many food store surrounding hotel. lobby hotel very small
Perfect location in Ginza. Our non-smoking room was once a smoking room. We could still smell it in the carpet.
Staff were very helpful, excellent location in Ginza. Good value for money.
+ great location -breakfest was not worth the price, in Ginza you can get much better and tastier food for the same price;- you had to pay for whole stay directly at checking in, not polite at all; - no closet in room; -no fresh air in room as windows are locked;
The location was perfect, the staff were very helpfull and the free internet was much appreciated.
Everything is ok. Very nice personal, placement is convinient for shopping and city walking. too small rooms.
Great location! Good price
Compact, well presented business hotel well located in the middle of Ginza. Close to Shimbashi JR station is a good base for business in Tokyo at an affordable price
The hotel location is very convenient in the heart of the Ginza shopping district. The hotel does have a small modern lobby with free coffee and espresso for the guests. The are rooms are relatively small. Only smoking rooms were availbable upon check in.
I changed dates but your website could not reflect new pricing on site. You should have fixed
The location is about a 10 -15 minute walk to tokyo station and closer for the Ginza metro or shimbashi if you have a jr pass. Somehow we were put in a smoking room, i think it was an error on agoda that showed up as Small deluxe room was actually smoking deluxe room. When we switched, we were in a Japanese style room which was fantastic and actually felt larger than the western style rooms with everything low and a bit less cluttered feeling. The room felt larger than some of the other business hotels we stayed at. The reception is on the 2nd floor. Everything went well. The bathroom feels a little dated but is perfectly clean and with all the bidet functions etc common with Japanese bathrooms. The breakfasts are a tad expensive at $22 but there are a lot of convenin e s
Great location very close to main shopping area in Ginza. Room on the small side.
Staff were extremely helpful and courteous. None.
The design is lovely and the location can't be beat. The hotel is high up and it is great to look down on Tokyo. The pillows were uncomfortable which took away a little bit of ease of sleep.
The view from the room was beautiful, I loved the bathroom window which could be made seeing through, so you could enjoy the view from the shower. No complaint, very satisfied.
The views from our room were good, it was nice and clean. I thought for a hotel of this standard the staff would be able to understand English a bit more, not very well situated for shopping more of a business hotel. No english Tea,
The location not far from Ginza and the metro station Shimbashi/Ginza is useful. There isn't a gym. And the Internet isn't a wifi but cable. I carry an iPhone which is useless without a wifi. Breakfast selection should be changed daily.
Very clever rooms. Good restaurant with reasonable prices. Friendly staff.
The location is great, and it is right next to the major train line station and fish market. Moreover, Lawson is right next the hotel. We always stopped by to pick up drinks and snacks before heading back to our room. Nothing really.
For the money you pay, this hotel gets you the best location and the best location and the best location. Everything Ginza can offer is within walking distance from this hotel. Close to all sort of transportations. Very good for business. It's less desirable if you have kids traveling together due to limited some of the hotel room. Famous ramen 一風堂 is right across the street. Small hotel room really makes all the facility become less comfortable when using. So if you have kids, it's going to be a bit challenging. Counter staffs are not all good enough on English. So get back in couple hours if you don't like the staff you encounter.
The proximity to Shimabshi station and to Ginza shopping and business district is phantastic: walking distance. For Tokyo, the price is very attractiv. Room size small when compared with international standards, but quite large for Japanese standards. Free (high-speed) internet access. The lobby is on the second floor, and thera are no chairs for waiting (just a hard bench). The breakfast was not included in the price, and is terribly expensive. (But there is a food store just around the corner to buy your yoghurt...) Early check-in after overseas flight was not possible.
Was a little pricy for the room, but still clean and comfortable.
Clean Pretty quiet Good location Front desk staff seemed nice Comfy bed SO TINY -- I stayed in a lot of tiny rooms across Japan, Asia, and NYC -- I think this is the smallest. For me and my wife, we were traveling with carry-ons only and had trouble figuring out where to put them. It was definitely expensive for what it was. AirBNB we stayed in for our first couple nights in Japan was a way better value.
The bathroom supliments the ref & the coffe and water kittile. Very very small the room , the bathroom also small ,the staff has poor English , they clean the bathroom only not the room, no extra pillows. If u ask for something and they don't have it they don't call you to tell you , only breakfast one kind Japanese stile . They don't put bottles of water every day !
The rates were very economical, and the rooms were small but not to the point of triggering claustrophobia. Make sure you choose the nonsmoking floors if you're not a smoker. The smell is overpowering and I had to request a transfer to a nonsmoking floor as I didn't realize I booked a smoking room.
Close to multiple subway lines, convenient for exploring various Tokyo neighborhoods. Impeccably clean. Staff was excellent and helpful. Our room was extremely small, although they may not all be the same. I know it's Tokyo but it was hard for the two of us to share this space... It worked out though as we spent most of our tie outside ;)
I booked a room at this hotel last minute. I got what I felt was a great price for a last minute booking in Tokyo during the New Year Holiday. All I really needed a room for was a place to sleep, keep my stuff, and change clothes. For this, the room was perfect. A convenience store is nearby as is a grocery store as well as a variety of eating establishments. Not too far from Higashi Nipponbashi Station. The room was super tiny. No real place for my bags and me. I'm glad I did not bring a big suitcase, just a couple of carry on bags. No closet, just a couple of hooks on the wall. Bath tub is deep, but not very long.
As others have stated, it was a relatively cheap place to stay near several subway stations. Not particularly noisy, and plenty of quality dining options if you're willing to walk a few blocks. The front desk staff were also friendly and helpful. There's only one elevator, which is pretty slow and used frequently. It can get rather annoying in the morning when you're trying to leave for the day, and it takes ten minutes just to get downstairs. Maid service was also pretty poor. You could tell they weren't doing anything other than emptying the trash most days, and sometimes they neglected to do even that. They also have a tendency to start banging on doors around 9am, even though checkout is not until 11am. That got pretty old when I was trying to sleep in on the weekends. Even if I put the "do not disturb" sign on my door, it's not particularly hard to hear them banging around in the hallway or neighboring rooms.
The bed was amazing! We slept so good. The bathroom had everything you need and more. Nothing it was perfect.
Although the price was extremely high for the time of stay (owner's policy to charge up to $270 per night when busy) and the room was very small (11 square meters), it was well designed and clean. Bath tab water stops automatically when it's filled. If you don't need to change the sheets, you get free bottle water with owner's wife's face printed on it.... she wears fancy flower hat. Owner is extreme right activist and displayed his books and magazines in the room. It's rude and arrogant against the guest from China and Korea by displaying his view of denying the history. It's written in Japanese and English. Don't understand why he is getting support from the government and financial institution while he is hurting his hotel guest's feeling. Obviously, he is not a traditional Japanese businessman.
The location to Tokyo station was great! Only took less than 10 minutes to walk there without problems... The room was very small... unlike American hotels and the pillows and mattresses are not comfortable but we found this to be true at all the hotels we stayed at. Otherwise we were very pleased with our choice!