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The Hotel staff was amazing.. Very polite and made sure our stay was as comfortable and easy going as possible. The room was also amazing!!! Very spacious and clean and very comfortable beds.. I loved my stay at the Hilton and will be making this hotel chain my #1 choice when vacationing. I loved everything!!
I was in town for a concert at the Amalie Arena and didn't want to drive back to my home on the east Florida coast the same night. Everyone was very friendly and helpful and the room was great. I would stay there again. The usual downsides to a downtown hotel, like having to pay a lot for parking and no spots available in the valet lot. Also, the only way I could find to get from the part of the 3rd floor where the catwalk from the garage/City of Tampa building and the conference rooms were was to go down the escalator to the lobby and then take a second set of elevators to the guest rooms (I was on the 8th floor).
Very comfortable bed Some issues with the soundproofing of the rooms. A little noisy.
Modern and beautiful rooms are spacious and staff is great
Loved the high ceilings and the fact they kept a lot of the details of the old use of the building. Great ambiance, food, bar. etc.
The lobby and rooms were nicely appointed. Probably one of the nicer lobbies I've seen - really pleasant to just hang out in. The echoes and slightly dim lighting of the hallways reminded me of elementary school and just didn't give me the luxury vibe. The lighting room also gives it a rather downbeat feeling. I think some bright sconce lighting in both halls and rooms would really give some much needed energy without compromising the historical gravity of the re-purposed courthouse.
- The hotel is built into an old US courthouse, which is very pretty and well executed. It felt like a high-end boutique hotel. - The room was exceptionally clean, and the decor was nice and modern. - The location of the hotel was great. A quick ride or walk to anywhere downtown. - The price and value of the hotel relative to where it is, and what you get is pretty good. I felt this was the nicest hotel for the price. - The hotel was a bit difficult to navigate when first arriving. The entrance is around the Zack side, not on the Florida side that is advertised as actual address. Once we got our bearings it was better. - The hotel bar advertises a daily happy hour, however in practice the hotel bar was never open, nor was there any staff there. - The restaurant was good in theory, but execution was lacking. The egg breakfast I got tasted horrible and had to be sent back. The other food was pretty good, but the service was complete rubbish. - The hotel is a bit sparse and lifeless, and hotel staff were hard to find.
Great design. Looks very upscale. No parking. Must use meter to park on the street or pay for valet service. The faucet and shower handle were not installed properly and were loose.
It was a last minute plan to stay in downtown Tampa. This place was GREAT!! The staff were awesome, the rooms were very comfy and the amenities were pleasing. Parking was a little interesting as there is no onsite parking but because they offer 24 hour valet and your already downtown with lots to do, its not so bad.
Old historic building with modern amenities. Short walk to the Riverwalk and great restaurants It was all good, must valet car which was understandable for the repurposed building
When I got my car back (Cadillac CTS/performance) the stuff in the trunk was all moved around and knocked over. This tells me that they drive my car like they stole it. Not appreciated. See above
Everything was great! Room was perfect and cozy!
The location of the property was great. It had to have been the worst stay I ever had at a property. We made a reservation weeks prior to our stay, when we checked in we were told that ther would be no food options because they were throwing a party. This should have been communicated to us on time of reservation. Plus the party could be heard rumbling throughout the property. Great. Sounded like it was next door. We asked for dog beds when we made our reservation and when we checked in No bed What a surprise. We called the front desk 3 time to make this happen. Would never book again.
Clean, nice design. Room was very tiny, compared to a standard room and especially compared to the Aloft in Orlando. This room didn't include couches, a table to sit at, or a separate area to lounge at. Just a room with a bed.
The willingness of the front desk staff to provide me with hassle free services to celebrate my 5 year anniversary with no problems. The beds are not that comfortable in comparison to most hotels I've stayed in.
I enjoyed the city view and the very comfortable beds. The bar was also a nice touch. The room was very humid. The sink drain plug was stuck so we had to use a knife to open it.
The rooms have a nice lay out. The trash receptacles were not empty.
room pool fire pit bar black out shades are great everything hot water for shower was not hot enough for my liking light on the thermostat was bright (blue light for cooling)
Room was great, staff was very friendly! I was there for three nights and I put the door tag out the first night (indicating I did not want it cleaned) but then I guess it was assumed I wanted the room not cleaned the whole time? I was hoping they would come and clean the room the following day but they did not. It was fine but that system is confusing if you are staying more than one night.
The room was shabby and the shower didn't work right. The bed was saggy. The public restroom closest to my meetings had only one functional sink and one functional soap dispenser the entire 3 days I was there. The cleaning lady that serviced that restroom put the toilet bowl brush on the sink! Even with the deal I got through booking.com, the $ they ask for that place is outrageous. The restaurant was mediocre. Nice location. The free wifi was nice, but expensive to pay $18/day on top of the expensive room rate.
Location to the river walk, and service of staff Nothing
Great hotel staff, the rooms were comfortable and great location to downtown Tampa, airport and port.
The Reception Staff were extremely helpful, let me have access to my Room from 0945 hrs on the first day and let me keep my Room until 1400 hrs on day of departure. Also it is very easy to walk to the middle of Tampa. If at all possible book a river view room (not much more $20 a night extra) these I think would have less road noise.
I only stayed one night so I cant comment on all the facilities beds were comfortable Valet only parking. Expensive
Mold was actually dripping from bathroom ceiling. Phones did not work. Vending machine on floor did not work. Was charged for valet twice. Great other than that...
Easy Check in Wouldn't give me the points as booked through kayak :( There night time Bell Staff was just loitering using the facebook on the computers in the Lobby. Not a very good look for the company. He seemed to not care about his job at all.
The hotel keept us in good shape, as we had to climbe the stairs up to 6 floor ( the elevators were not running... ) And if you try to get some sleep, try a diffrent hotel, cause young guest of this hotel know how to party ..
View Bathroom seemed dirty with mildew
The staff was always very friendly, no matter who you dealt with. The hotel was clean, well staffed, efficient and quiet.
The club level rooms with river view are gorgeous! Located in between two bridges that light up and right in the middle of River Walk, it is a great stay. The club lounge has breakfast in the morning (eggs, grits, bacon, sausage) and snacks throughout the day. Bottles of water and soda cans available too.
Bathroom ceiling in bad shape