The Staff and their helpfullness. That the hotel was not staffed for 24 hours. Quite risky in case their are any emergencies.
Fantastic staff, great location
Visiting Sydney Opera House etc The photo on Booking.com of the swimming pool is not of this hotel, therefore false advertising and should be removed as the pool was nothing like photo which was a bit of a disappoint for us as this is one main reason we booked it. This was our honeymoon and was looking forward to chilling at the pool area which looked gorgeous on website!!!!
The location was fantastic, the staff very friendly. It was great to have free, secure undeercover parking.
I liked the friendly staff at reception who tried to fill all my requirements. I also liked that breakfast, although light, was complimentary. How you could only get there one way as I kept missing the turn adhad to go around the block many times.
Everything works, no fuss. Room was very small, but good value
price was good and close to where my meeting was train noise early in morning. Also the staff could not offer a map showing where the hotel was in relation to city, the map given was only for more central city.
Location,price and simple breakfast
Felt safe, good location for train travel. Clean sheets & towels, helpful desk staff - cheap rate. Room was worn out - carpet stains, moldy shower corners. Loud AC and broken phone. Toilet wouldn't stop running so had to shut it off underneath.
The apartment we booked was spacious and clean and decently priced for an apartment near the city.
despite the exterior of the hotel (that was not really gorgeous, to be honest), rooms and communal areas are very nice (and new!!) for a couple, the room I had could be small (for Single is perfect)
Stuff is very helpful. Just for the roof top need to be clean up every morning. Other then that I'll rate the hotel 8 over 10. Just the roof top and some noise from the train other then that everything was great.
Pleasant friendly staff, Reception area and breakfas.t room nicely decorated.Good advice from reception re travel to airport Room not well cleaned .Garment from previous guest under bed
The staff were all excellent and very helpful. They were very well informed during the APEC rally and provided accurate tourist information as the tourist offices were closed. The room was extremely small to the extent that boiling the kettle in the wrong place would set off the smoke alarm.
Clean rooms, good location, very good value for money. Some traffic noise.