Service of staff was very personalised and their attention to detail was very obvious. Everyone was really friendly and the room very comfortable. No bad points although the bathroom was small.
The "nothing is too much trouble" outlook of the staff, the quality of the decor and the location (good access to the main features of southsea)
Excellent friendly staff, beautifully kept hotel.
Confortable Bed, good shower No Mirror near a plug
The staff were very helpful and the rooms, breakfast were to a very high standard. I would have really liked to be able to have my evening meal at the hotel.
The hotel was lovely, very unique and quirky! None
The service provided by Ele whilst we were there was outstandingly good, the room was immaculately presented and the bedding and towels were of a high standard. Please pass on our thanks to Ele. The only minor complaint would be the lack of adequate pressure to the hot water supply to the bath in Room 7 - it takes over half hour to fill to around 6 inches deep.
The room was nicely done and comfortable
Each room was extremely tastefully decorated in a beautiful style. The staff were extremely helpful and friendly.
Comportable, friendly atmosphere. Good breakfast. Lacked lounge/sitting area to enjoy others company and have a drink.Seemed very late completion of daily cleaning/bed making.
Our room was very nice - comfy bed, great shower, lovely furnishings. Location was odd - residential with very little parking and few nearby restaurants; our room was at the top of four flights of stairs, the staff offered several times to assist with bags so it is not a big problem but something to be aware of.