Room was large, well appointed and clean. More than I needed for the night, but recommended to me and with a late arrival I preferred a traditional hotel. No breakfast or coffee.
The whole experience - staff - accommodation - food N o
Really good location for West Quay shopping Only grip was that the pillows were really hard and uncomfortable
Noisy bar area with leaking roof
We have now stayed twice at hotel and have found staff helpful and atmosphere very relaxing n/a
very pleased with all areas of the hotel ,i have no complaints at all.
The high standard of service
No Air Con in room only a broken floor standing fan.
Staff were charming and very helpful. Location fantastic and bar extensive Hotel is a bit dated and not worthy of 5 star
Location, leisure facilities Being woken by cleaners moaning about other cleaners not doing there job very loud
Excellent breakfast included, nice bar First room had (147) some intermittent mechanical noise but I requested move and they complied
the view from our window the breakfast wasnt as good as i expected, no pancakes!
God beliggenhet i forhold til jernbane, buss og sentrum. Deilig frokost og gode seng. Valuta for pengene!
Vi bodde bare en natt der men servicen var bra. Vi kom hjem fra byen, de hadde stengt baren. Men de lot oss få handle likevel.Utrolig bra. Kjempefin frokostbuffet.Vi kan godt tenke oss å bo der igjen
resepsjonisten var opptatt av å vise oss Southampton. Gav oss kart og viste oss litt.
Overall was fine. For $235 a night, a "double" bed should not consist of two twin beds pushed together.
Showers in leisure club need cleaning
Locality was perfect for my requirements. As with most holiday inns. very clean , good facilities. and well mannered staff. no
it was close to qe2 terminal room cold heating had malfunction in restaurant food unimaginative
Friendly and effecient staff and very clean hotel Hotel room was very hot. No air conditioning or fan.
Good price and convienience for overnight stay following formal dinner in other Southampton hotel. Did not stay for breakfast as felt that cost too high.
Being repeated offered smoking rooms, having booked a non smoking room,(and hasn't the law just changedin relation to smoking!) eventually being offer a room but being told we'd have to move each night, we cut our stay short.
all the staff were very good and friendly I thought the meals were a bit on the pricey side compered to our local restaurants every thing else was brilliant The fridge wasn,t working which didn,t really matter and on an E mail we recieved when we got home said there should have been chocolats and water in the room there wasn,t
The location is wonderful. The hotel is a bit on the worn side. It's been updated a bit - but it's still an old Holiday Inn. It could use freshening-up.
From the onset of our stay the staff were very helpful, professional and always had a smile; which in my view is always lovely to have a nice smiley face to welcome you. The room was spotless, very comfy beds, choice of hard or soft pillows (nice touch). The complimentary coffee, tea etc were stocked well (very useful first thing in the morning for a nice cup of tea) The bar area with two big screen tv's was always immaculate and again the staff could not be faulted at all. We had a lovely swim in the pool which is opposite the hotel and again the staff in there were so friendly and accomodating. We did not eat in the hotel at all and so we cannot comment about that side at all. A hotel worth staying in again.
Good food Room smelt of smoke/ staleness. V V hot despite aircon on.