young lady at front desk very helpful,also lady at dinner ;breakfast good but lacked hot food pool(s) were cold,esp indoor; pillow on bed far too high..had to resort to using blanket as pillow; instructions for operating aircondition not clear
The set price menu in the restuarant was both excellent value and quality
Fabulous hotel in great location. Pool and leisure facilities were excellent
Lovely bathroom really comfortable beds and smashing breakfast.
Very comfortable rooms, excellent bathrooms good position
Great rooms, location, personel, service was great no
Beautiful and comfortable
Good service, modern decor and good value for money. Also a nice swimming pool and leisure area. Not really! The Room Service Menu seemed very steeply priced!
NH is upscale, contemporary and well-deserving of it's 5-star rating. The staff is very friendly, the amenities are excellent and best of all, it's a 10-minute walk from the center of the town. I would recommend the hotel for couples and families, the hotel is appealing to both. We had a great stay and would consider the hotel chain again.
Room was spacious and very quiet. The bed was large and extremely comfortable, and the bathroom excellent with bath, shower & bidet. 1. Breakfast was rather expensive at 14.50 2. Staff seemed thin on the ground: those on reception seemed to be rushed off their feet, and we never saw anyone behind the bar, so we never bought a drink! 3. Wasn't very happy with them putting my dob on their own hotel database without asking me. (I requested it be deleted.)
A very comfortable hotel in a wonderful old monastery. The superior room had beautiful views.
Stilig hotell. Atmosferen til det gamle klosteret er godt bevart. Bestilte rom 3 måneder i forveien. Da vi kom fikk vi et rom med et lite hyggelig handicapbad. Da vi ønsket et annet rom fikk vi beskjed at alt var opptatt. Etter en del ubehagelig krangling fikk vi likevel et nytt rom dagen etter. Resepsjonpersonalet var generelt lite hjelpsom.
Sentralt. god størrelse på rommet. Rent og delikat. Historisk sus. Ønsker en trivelig stue/oppholdsrom. Det virket så upersonlig
A lovely hotel located in the heart of "old" Santiago. The rooms were spacious, comfortable and beautifully decorated, with excellent attention to detail. The staff were friendly, courteous and always helpful. We had a fantastic stay at this special gem!
Excellent location. A few meters from the cathedral and main sights. THe restaurant is very good. Nice terrace in the back of the hotel. THe rooms are somehow noisy. Not very good insulated from noisy in the common areas.
spacious room, excellent coffee, nice garden to have some good wine.
The Hotel had a great reform very recently. The architect that designed the rooms should be denounced as an incompetent - very, very, very bad and uncomfortable.
Central location in quiet courtyard in historic Santiago.The twin room was large and spotless overlooking a wonderful feng shui garden.We had a lovely meal in the restaurant.Great attention was payed to my 2 year old grandchild. All our needs were satisfied.We did not expect private parking in this ancient part of the city and found a public care park nearby.
This beautiful hotel in a converted antique building is a model of design and service. The rooms are elegant and comfortable; the grounds are extensive and beautifully landscaped; and the service is perfect. It is outside of Santiago de Compostela in beautiful countryside, a short cab ride from the center of town. It was a wonderful, wonderful place to stay. I would not change a thing about this place. It is completely perfect.
Everything was excellent, location, food, staff and design of the hotel
The restaurant was excellent. The menu and cuisine were superior. They also provided free access to the mini-bar. The staff was very helpful. Overall, we were very pleased with the hotel. The English language TV station that was not working. They also did not have any tourist information available.
I travel about 100 days per year, but seldom find a hotel that has such a good price/quality. Nice people, fantastic rooms, nice restaurant and superb breakdfast. Everything is clean, the bed is of a quality as you wish to have it at home, etc. Nothing but positive feedback!
The architecture of the hotel, very good restaurant, good quality price, friendly staff
Staff, food and atmosphere none
Location Very noisy and lady on desk not helpful.
An excellent basic hotel, perfectly situated on the edge of Santiago's old town. If you are looking for 4 star comforts then maybe it is not for you but if want a convenient, friendly and value for money base to explore a lovely old city then this is perfecr.
Very central to the city centre, quiet area, small but comfortable room with all facilities
Very good location, good price and comfortable.
Centrally located and within 2 minutes walk from the bus stop. Room is clean and quiet. Bathroom is small but clean.
Very central and convenient both for all the sights of the old city and the shops of the new town.
Location and servicses are good, but the room given to me was very small.
Convenient location. Radio in the room. Possibility to use computer. Late check-in although in the end we got the room earlier. Room was rather chilly.
Central, easy to find, well-run and efficient. The room was'interior' so no view at all but extremely quiet. Room was basic, though fair for this type of hostal. The single room was overpriced,for the quality of the room, but this is always the case when compared to doubles or twins.
Big room Old TV
The swimming pool Should have had a room with balcony, this was not the case. Not a proper / comfortable bar area or residents lounge
clean and 15 min walking distance to centre By no stretch of the imagination a 4 star hotel. we also stayed at the sercotel Los Abetos outside the town and there is no comparasion in the two hotels, though both graded as 4 star. It is a good 2 star by UK standards.
cleanliness was excellant,ideal location for town center, only 15 minutes walk be prepared for a wait trying to get a drink from the bar, never any staff
location perfect for us expensive breakfast we went to a local cafe instead
Internet service was not at a level that is acceptable - very slow in browsing
A lovely, spacious room and excellent buffet breakfast. The pool was not yet open for the year though it was being prepared. The walk into the historic centre, although not very far, was rather dull though it was possible to vary it slightly by going through the park.
It was friendly, large rooms, modern bathroom, clean and warm.
Pool was out of order therefore a rip off
Betjeningen var meget imøtekommende og kunnskapsrik, beliggenheten var perfekt mellom den gamle og nye bydelen, rommene og fasilitetene ellers var meget gode og fantastisse madrasser! Nei!
God standard, hyggelig betjening. Svært fornøyd med oppholdet, kommer gjerne igjen.
Jeg likte godt designen på rommet. Der var gode skap og således god plass i rommet. badet var meget pent. Hotellet er nyrenovert. Frokosten var meget velsmakende, og frokostsalen var også meget smakfullt innredet.
Både de visuelle og fysiske forhold ved hotellet var flotte det kunne være noe utfordrende å finne fra - hotelelt er stort. litt mer skilting med kart for å vise hvor du er hvor du skal gå kunne vært til hjelp
Veldig spennende bygning og interiør. Hotellet har kjempefin beliggenhet. Super frokostbuffet. Personalet i resepsjonen virket ganske arrogant og litt lite hjelpsomme.
Perfect little Hotel. Very good value for money. Ideally located near the cathedral but very calm.
Great location in the city centre. Close to the cathedral but my room was quietly located overlooking the rear courtyard. Excellent value for money. No breakfast is available although that is made clear on booking. There are a wide range of cafes within a short walking distance.
The lady at the reception was exceptionally friendly and helpfull. Location in the historical centre is perfect. The interior of the room was nice.
Comfortable and well situated hotel for a visit to the old part of the city of Santiago
The hotel was small, but warm, clean and cozy. The location is excellent as it´s just down the street from the cathedral. It rained and there is a plastic roof outside which was very noisy.
Very good location. Adequate size room. There is no reception desk so no queries can be answered. And no catering facilities. The fact that there is no reception desk/person, it is very much a do-it-yourself room
excellent central location a few minutes walk from the catherdral. rooms are small and basic, but perfectly clean and comfortable.
Very central, very comfortable, very quiet and very reasonably priced. There's no air-con - fine in May but would be very hot in summer! Room size was just what I wanted, but some might find it too small.
Excellent central location, walking distance to the historical sites. Friendly welcome. Lady at the reception was very helpful and with good English and Italian knowledge. Clean and nice room (N.2). Great value for money. Nothing: everything was perfect!
Very helpful staff in and old house readapted to receive guests. Very good location: not a few meters from the center but at the limit of the historic center. Nevertheless, benefits are that parking are at least 100 meters (few vehicules could get into the historic center and thats good) as well as at 400 meters of a supermarket (if on budget) which are in the "new town" Event if not bad things by themselves, think twice if going with young children as us: comfortable but small rooms and no elevator. For any other kind of traveller going two in a room, is perfect.
The hotel was very central to the city, only 2mins. walk. the staff were very friendly and one of them spoke english. no
We spent 3 nights in Hostal Alfonso and found the owner and his wife a lovely couple, very friendly and helpful. The hotel had a homely touch to it with, a little like sharing the couple's home which was very pleasant. Unfortunately we found the room (101) to be on the small side but it did provide all that was required except space to move about! If we were returning we would request a larger room.The hotel was well located, very central with a view of the cathedral. No
The kindness of he owner, her will to accomodate tomy needs and the bread That the alarm clock was difficult to set
Family run and very friendly, everything clean, room nicely furnished, superb view of cathederal, good breakfast. Overall excellent value for money - could not be better.
Well located hostal with very freidnly and helpful owners
The stay at Hostal Alfonso was simply magnificent. The name "hostal" is truly misleading because what You will find is an utmost romantic boutique hotel with an especial touch of warmness. The room had the most wonderful view over the old town and cathedral and the interior was decorated superbly. The staff was especially welcoming, making the whole stay particularly homely... The warmest and sweetest hotel I´ve seen so far.
The staff were very friendly and helpfull. Small bathroom
friendly, helpful, kind people, very warm, clean and comfortable, good breakfast, excellent location, muy bien gracias.
Location was excellent, close to the old city and reasonably priced and views of the cathedral. Room was kept very clean.
The spacious rooms, the hotel staff very friendly. The breakfast buffet has variety of fruits, yogurths, cereals, ham, cheese and pastry. Good deal for the price. Parking in the hotel is free. I like the family rooms that were two connected rooms.
It was nice hotel with bright and confortable rooms. The staff was attentive and very friendly. The breakfast was not a big deal, but it not make a difference to us because we liked the rest of what the hotel had to offer. We are not a big breakfast eaters. A simple cup of coffee with a toast would have done the job.
Near airport, good breakfast, good parking Thin walls - had to put up with snoring from adjacent room all night
I stayed there only for one night in a family room (that is a 2 double intercommunicated rooms) and i must say that it was pretty nice. All clean and very spacious. The hotel was pretty nice, very modern and the breakfast was okay ! Don't have any complaints about the staff. The worst thing in it was the far distance from the centre. If you don't have a car you'll be very limited, unless you're there for a congress or a football game.
Recepionist very helpfull and very informative
good facilities Not in walking distance of the city
It's an excelent hotel. TV, big rooms, easy to park the car, good price. I did not eat the breakfast, so, it's was perfect. You need a car to be in this hotel.
Eficiency of hotel, good staff and technical confort internet inside room must be free of charge and fast
A modern hotel that doesn't treat guests as numbers! Quite a way outside Santiago and no easy way to get to the city without using your own transport. This is not a good thing given that parking is so restrictive and restricted.
nice, clean, modern room very nice,helpful staff good location beds were very uncomfortble
Fantastic value for money, staff where super helful and location was superb, clean, comfortable and very safe Tiny TV
The location near the Old Town and the hotel staff who were very pleasant Yes, the bathroom fascilities are very poor and the room is rather shabby
the location was great and also the room was really cute! everything was fine!
The location is excellent. A parking garage is close. The staff was polite. Avoid Room 1 at all costs. It is next door to reception and the phone rang late and then early. Additionally, the window opens almost directly into the cars parked in the street outside. By the time we realized how poor the room was, it was very late in the evening. Should this happen to you, demand a different room no matter the hour. I regret that we did not. We simply changed hotels the next day because we did not trust them to take care of us.
Wonderful, helpful staff and a very good breakfast. There was a neighborhood dog that barked intermittently throughout the night and woke us from time to time. The color scheme of the room was a bit dreary.
The staff was very friendly and the location was perfect. There's a parking garage nearby that offers a discount to hotel clients. I would have liked to have the windows open at night but the carnival was close enough to disturb us with the noise of the music. The shutters blocked the sound, though, and there was a ceiling fan.
The position is central and strategic in the historical centre of Santiago.
Found this hotel to be in an excellent location. Spotlessly clean. Staff very helpfful. Struggled with thelanguage barrier. Good value for money. Breakfast for an extra 5 euros was very a handy way to start the day. No
Excellent location, close to the center of things, but on a relatively quiet street. Nicely furnished. The staff were very helpful.
it was cheap, it had internet, and it was somewhat close to stuff it was pretty charmless and on a loud street
it was very central for shopping and all sightseeing.surounded by great places to eat out and taxi station at the end of the street. i could hear the people in the room next door which i didn't obviously enjoy,especially when they went to the toilet,as it was adjecent to my bedroom.strange i thought.
The hotel was centrality located, staff was friendly, room clean and pretty big, great shower, and breakfast was very good value for money. Nothing
the location was right for us as it was cental for your needs, the staff are pleasent and gave use all the information we needed to make our stay a happy and comfortable please give our thanks to all the staff their
A good location near tourist attractions in the city center. We had a 2-room suite which was large but with a bit of an ackward floorplan. A dismal, drab breakfast. Better to eat out. Poor beds. We had to have one changed (which was done quickly and cheerfully by the staff) because it was worn and uncomfortable.
Good, stylish comfortable hotel. Convenient for centre of City. Good value.
The air conditioning was very efficient. The wifi signal was strong. The hotel room was very clean. I felt that the soundproofing was poor - personally I experienced a lot of noise during the daytime and evening from someone in a neighbouring room playing a music instrument. In my opinion, my internal room (and I was told that all single rooms are internal) was stuffy and poorly lit.
We were able to check in early, which was very nice after walking the Camino! The room had a balcony, a nice TV, comfortable beds, clean linen and private bathroom - everything someone should want in a hotel room. Very Happy.
Excellent location in the middle of the shopping commercial area of the centre,and close to the main attraction the Cathedral.Thank you
The breakfast was excellent and the price very reasonable. Not all the staff spoke english.
Visiting the Cathegral and generally wandering around the old town which is compact and very interesting. Enjoying the excellent food, wine and the friendleness of the Spanish
It is a good city hotel; close to the old town on a bus route and a free underground parking, everything was correct. The sound proofing of the rooms was insufficient.
room service,space of room.
Excellent service in a luxurious setting with spacious and comfortable rooms for a great price. Would stay again.
The receptionist was very helpful with maps etc. Pleased that an internet terminal was provided free of charge. Location - a good 20 minute walk from the town centre
The hotel was central .
Well situated hotel with helpful English-speaking staff. Modern nice building with pleasant and comfortable rooms. Near to city centre and next door to a big Hipercor-Corte Ingles department store. No tv-channels in English.
comfortable room, good bathroom, 15 minute walk (up hill) to Cathedral and old town, free parking on site Wifi was painfully slow and ground to a halt once everyone else in hotel starting using it, meals from restaurant at dinner had a distinct whiff of out of the freezer and in to the microwave
We stayed at the hotel during my son's wedding with a large group of family and the staff were really helpful even with providing us with a room on the wedding day so we celebrate before leaving.
Excellent breakfast, nice contemporary art work around the hotel, mostly pleasant helpful staff, good car parking. Long walk to the Old Town, easy to get lost, better to take a taxi, no English language help in the dining room.
I like the facilities , the views. Very clean and modern rooms. Excellent treatment at front desk and employees
The hotel lacked athmosphere,--But the Receptionest was very Helpfull and plesent. The hotel did not seem to be a 5 star . The Hotel is situated down the hill from the town. I think I would prefer one closed to the town center.
as there was a bar advertised but no bar opened most of the time
The hotel was stylish and well-equipped in a nice location, within a 7/8 minute walk of all the sights of Santiago de Compostela The breakfast was expensive for the buffet display on offer - and our waitress was rather casual, lacking customer service awareness.
The hotel was well situated and peaceful. It was modern and comfortable. It was a shock on departure on Saturday morning to discover that breakfast did not begin until 8am. This is OK perhaps on a Sunday but not what one would expect from this standard of hotel on a Saturday
The Palacio offerred 5 star accomodations at 3 or 4 star prices. The room was quiet, large, beautifully decorated.
Friendly staff, able to book in and check out early due to flight arrival and departure times. Restaurant food excelent. Expected the room size to be bigger possibly due to the photo shots shown on the web. Room size was ok though.
The facility was lovely and the staff was very polite and helpful. We especially enjoyed the food in the downstairs lounge and restaurant.
in a very quite area of the city and the mini bar though limited free in common with most spanish hotels there was no tea/coffee facilities in rooms
area positiom poor
The room was very comfortable, both it and the bathrooms were very clean with good selection of soaps etc. Cleaning staff friendly too. The pool is lovely but very small, the steam room (turkish bath) didn't work very well and it would be nice to have a better selection of english speaking tv channels
excellent location no
Good location with helpful staff
The feeling in the bedroom was like looking at an old lady, well kept, but with old dresses.
Close to the center. It is located in a very noisy street. Bad smell in the bathroom.
to include the breakfast at the room price
Great location, friendly staff, clean rooms.... everything was perfect Room was very cold but when we complained they sent a heater to the room immidiately.
The staff was friendly and helphul. The hotel is located close to the old city center. Good value for money. There is no air condition in the rooms and in summer it could be rather hot. The square in front of the hotel is quite noisy during the night.
excellent central location. perfect for our needs. Very noisy location - booming music from clubs/bars all night long. The bed I slept on was awful - very uncomfortable. I had the worst night sleep ever! I actually had back pain because of it. It was very hard and lumpyAlso, the breakfast offered was very poor - a bread roll, a croissant and an apple! We have stayed at a Husa hotel before,in Barcelona, where we had an excellent hot buffet, so were expecting a similar standard - it was not.
A very well situated hotel close to all points of interest as well as the railway station and airport bus stop. There was a lot of noise in the square during the night causing interrupted sleep. A room at the front would probably not be recommended.
Large room with comfortable double bed. Well-equipped bathroom including bidet. We had requested double bed on booking form, but were offered choice of that or a twin-bed room as the receptionist thought we may prefer a room on the front of the hotel. (Somebody had cancelled last minute.) He gave us both keys so we could make a choice, but we stuck with the double bed in the back room, which was a very good room although no nice view. Location of hotel excellent. Within short walk of all historic areas and 150 metres from Tourist Information office. Right beside main bus stop for airport, etc. Staff very helpful and courteous. Overall outstanding value for money.
Only took breakfast, but it was great. Clean, fresh. Service very good. Bathrooms have windows that are clear, so make sure you are comfortable with the person you go with.
the location our room (105) was very noisy at night there seemed to be a problem with the plumbing and we were kept awake both nights by loud banging in the pipes
Good location, breakfast good
The staff was courteous and helpful. The location was good and made it easy to walk to the areas that we wanted to visit
Staff was great--we arrived hours late due to train breakdown and desk staff was very friendly. Made up for tough day; Clean room Beds were okay Breakfast was okay Good location between train station and Cathedral area Wish breakfast had protein options
The room was a good size and catered for every need. It would have been nice to have a lounge area in the reception were you could relax and have a drink.
quiet street, closeness to the old town and railway station, good breakfast selection.
very helpful and friendly staff, hotel very well located
the modern room
Location. Walking dystans to historical center. No place infront of hotel to stop the car
Arrived very early - 10.30am and desk manager was extremely nice offering us tea/coffee and only had to wait 10 minutes to get our room - hotel is beautifully decorated - rooms are very quiet when windows are shut and we loved the free computer terminal with internet access in the lobby. thank you No - it was a beautiful hotel -
Having spent 6 evenings in local galician bars while on our trip my friend and I not having much Spanish wanted to meet others we could converse with on our last evening. Thinking we would definately find English speakers in an Irish pub we asked the receptionist if he knew of any Irish pubs in the town, which angered him. He snapped at us and slapped a map of Galecia on the counter, informed us "this isn't Spain" and told us we should be going to Galecian bars. He was annoyed, his mannerisms were aggressive. I was relieved he was not at the desk the next morning when we were checking out.