The set price menu in the restuarant was both excellent value and quality
Fabulous hotel in great location. Pool and leisure facilities were excellent
Beautiful and comfortable
NH is upscale, contemporary and well-deserving of it's 5-star rating. The staff is very friendly, the amenities are excellent and best of all, it's a 10-minute walk from the center of the town. I would recommend the hotel for couples and families, the hotel is appealing to both. We had a great stay and would consider the hotel chain again.
Very comfortable rooms, excellent bathrooms good position
Room was spacious and very quiet. The bed was large and extremely comfortable, and the bathroom excellent with bath, shower & bidet. 1. Breakfast was rather expensive at 14.50 2. Staff seemed thin on the ground: those on reception seemed to be rushed off their feet, and we never saw anyone behind the bar, so we never bought a drink! 3. Wasn't very happy with them putting my dob on their own hotel database without asking me. (I requested it be deleted.)
Lovely bathroom really comfortable beds and smashing breakfast.
young lady at front desk very helpful,also lady at dinner ;breakfast good but lacked hot food pool(s) were cold,esp indoor; pillow on bed far too high..had to resort to using blanket as pillow; instructions for operating aircondition not clear
Great rooms, location, personel, service was great no
Good service, modern decor and good value for money. Also a nice swimming pool and leisure area. Not really! The Room Service Menu seemed very steeply priced!
Både de visuelle og fysiske forhold ved hotellet var flotte det kunne være noe utfordrende å finne fra - hotelelt er stort. litt mer skilting med kart for å vise hvor du er hvor du skal gå kunne vært til hjelp
Veldig spennende bygning og interiør. Hotellet har kjempefin beliggenhet. Super frokostbuffet. Personalet i resepsjonen virket ganske arrogant og litt lite hjelpsomme.
Betjeningen var meget imøtekommende og kunnskapsrik, beliggenheten var perfekt mellom den gamle og nye bydelen, rommene og fasilitetene ellers var meget gode og fantastisse madrasser! Nei!
God standard, hyggelig betjening. Svært fornøyd med oppholdet, kommer gjerne igjen.
Jeg likte godt designen på rommet. Der var gode skap og således god plass i rommet. badet var meget pent. Hotellet er nyrenovert. Frokosten var meget velsmakende, og frokostsalen var også meget smakfullt innredet.
A modern hotel that doesn't treat guests as numbers! Quite a way outside Santiago and no easy way to get to the city without using your own transport. This is not a good thing given that parking is so restrictive and restricted.
good facilities Not in walking distance of the city
It was nice hotel with bright and confortable rooms. The staff was attentive and very friendly. The breakfast was not a big deal, but it not make a difference to us because we liked the rest of what the hotel had to offer. We are not a big breakfast eaters. A simple cup of coffee with a toast would have done the job.
Near airport, good breakfast, good parking Thin walls - had to put up with snoring from adjacent room all night
I stayed there only for one night in a family room (that is a 2 double intercommunicated rooms) and i must say that it was pretty nice. All clean and very spacious. The hotel was pretty nice, very modern and the breakfast was okay ! Don't have any complaints about the staff. The worst thing in it was the far distance from the centre. If you don't have a car you'll be very limited, unless you're there for a congress or a football game.
Recepionist very helpfull and very informative
Eficiency of hotel, good staff and technical confort internet inside room must be free of charge and fast
The spacious rooms, the hotel staff very friendly. The breakfast buffet has variety of fruits, yogurths, cereals, ham, cheese and pastry. Good deal for the price. Parking in the hotel is free. I like the family rooms that were two connected rooms.
It's an excelent hotel. TV, big rooms, easy to park the car, good price. I did not eat the breakfast, so, it's was perfect. You need a car to be in this hotel.
Stilig hotell. Atmosferen til det gamle klosteret er godt bevart. Bestilte rom 3 måneder i forveien. Da vi kom fikk vi et rom med et lite hyggelig handicapbad. Da vi ønsket et annet rom fikk vi beskjed at alt var opptatt. Etter en del ubehagelig krangling fikk vi likevel et nytt rom dagen etter. Resepsjonpersonalet var generelt lite hjelpsom.
Sentralt. god størrelse på rommet. Rent og delikat. Historisk sus. Ønsker en trivelig stue/oppholdsrom. Det virket så upersonlig
A very comfortable hotel in a wonderful old monastery. The superior room had beautiful views.
Herlig, rustikt og hyggelig hotel til en overkommelig pris og meget sentralt. Anbefales!
Hotellet er meget sjarmerende - spesielt det indre hageområdet. Området er temmelig støyende - men det er de fleste andre steder i Santiago de C. også. Beliggenhet var imidlertid meget fint - og staben og alt annet var utmerket.
It was friendly, large rooms, modern bathroom, clean and warm.
cleanliness was excellant,ideal location for town center, only 15 minutes walk be prepared for a wait trying to get a drink from the bar, never any staff
location perfect for us expensive breakfast we went to a local cafe instead
Pool was out of order therefore a rip off
Internet service was not at a level that is acceptable - very slow in browsing
Big room Old TV
The swimming pool Should have had a room with balcony, this was not the case. Not a proper / comfortable bar area or residents lounge
clean and 15 min walking distance to centre By no stretch of the imagination a 4 star hotel. we also stayed at the sercotel Los Abetos outside the town and there is no comparasion in the two hotels, though both graded as 4 star. It is a good 2 star by UK standards.
A lovely, spacious room and excellent buffet breakfast. The pool was not yet open for the year though it was being prepared. The walk into the historic centre, although not very far, was rather dull though it was possible to vary it slightly by going through the park.
as there was a bar advertised but no bar opened most of the time
in a very quite area of the city and the mini bar though limited free in common with most spanish hotels there was no tea/coffee facilities in rooms
I like the facilities , the views. Very clean and modern rooms. Excellent treatment at front desk and employees
The hotel lacked athmosphere,--But the Receptionest was very Helpfull and plesent. The hotel did not seem to be a 5 star . The Hotel is situated down the hill from the town. I think I would prefer one closed to the town center.
The facility was lovely and the staff was very polite and helpful. We especially enjoyed the food in the downstairs lounge and restaurant.
The hotel was stylish and well-equipped in a nice location, within a 7/8 minute walk of all the sights of Santiago de Compostela The breakfast was expensive for the buffet display on offer - and our waitress was rather casual, lacking customer service awareness.
area positiom poor
The room was very comfortable, both it and the bathrooms were very clean with good selection of soaps etc. Cleaning staff friendly too. The pool is lovely but very small, the steam room (turkish bath) didn't work very well and it would be nice to have a better selection of english speaking tv channels
The Palacio offerred 5 star accomodations at 3 or 4 star prices. The room was quiet, large, beautifully decorated.
The hotel was well situated and peaceful. It was modern and comfortable. It was a shock on departure on Saturday morning to discover that breakfast did not begin until 8am. This is OK perhaps on a Sunday but not what one would expect from this standard of hotel on a Saturday
Friendly staff, able to book in and check out early due to flight arrival and departure times. Restaurant food excelent. Expected the room size to be bigger possibly due to the photo shots shown on the web. Room size was ok though.
room service,space of room.
It is a good city hotel; close to the old town on a bus route and a free underground parking, everything was correct. The sound proofing of the rooms was insufficient.
We stayed at the hotel during my son's wedding with a large group of family and the staff were really helpful even with providing us with a room on the wedding day so we celebrate before leaving.
comfortable room, good bathroom, 15 minute walk (up hill) to Cathedral and old town, free parking on site Wifi was painfully slow and ground to a halt once everyone else in hotel starting using it, meals from restaurant at dinner had a distinct whiff of out of the freezer and in to the microwave
Visiting the Cathegral and generally wandering around the old town which is compact and very interesting. Enjoying the excellent food, wine and the friendleness of the Spanish
Excellent breakfast, nice contemporary art work around the hotel, mostly pleasant helpful staff, good car parking. Long walk to the Old Town, easy to get lost, better to take a taxi, no English language help in the dining room.
Well situated hotel with helpful English-speaking staff. Modern nice building with pleasant and comfortable rooms. Near to city centre and next door to a big Hipercor-Corte Ingles department store. No tv-channels in English.
The receptionist was very helpful with maps etc. Pleased that an internet terminal was provided free of charge. Location - a good 20 minute walk from the town centre
The hotel was central .
Excellent service in a luxurious setting with spacious and comfortable rooms for a great price. Would stay again.
Freeparking No soundproof, noise. Cafe was very expensive for a piece of toast, juice and coffee.
A good location near tourist attractions in the city center. We had a 2-room suite which was large but with a bit of an ackward floorplan. A dismal, drab breakfast. Better to eat out. Poor beds. We had to have one changed (which was done quickly and cheerfully by the staff) because it was worn and uncomfortable.
The breakfast was excellent and the price very reasonable. Not all the staff spoke english.
it was very central for shopping and all sightseeing.surounded by great places to eat out and taxi station at the end of the street. i could hear the people in the room next door which i didn't obviously enjoy,especially when they went to the toilet,as it was adjecent to my bedroom.strange i thought.
We were able to check in early, which was very nice after walking the Camino! The room had a balcony, a nice TV, comfortable beds, clean linen and private bathroom - everything someone should want in a hotel room. Very Happy.
Excellent location in the middle of the shopping commercial area of the centre,and close to the main attraction the Cathedral.Thank you
the location was right for us as it was cental for your needs, the staff are pleasent and gave use all the information we needed to make our stay a happy and comfortable please give our thanks to all the staff their
it was cheap, it had internet, and it was somewhat close to stuff it was pretty charmless and on a loud street
The hotel was centrality located, staff was friendly, room clean and pretty big, great shower, and breakfast was very good value for money. Nothing
The air conditioning was very efficient. The wifi signal was strong. The hotel room was very clean. I felt that the soundproofing was poor - personally I experienced a lot of noise during the daytime and evening from someone in a neighbouring room playing a music instrument. In my opinion, my internal room (and I was told that all single rooms are internal) was stuffy and poorly lit.
Good, stylish comfortable hotel. Convenient for centre of City. Good value.
Location Very noisy and lady on desk not helpful.
Very central to the city centre, quiet area, small but comfortable room with all facilities
Convenient location. Radio in the room. Possibility to use computer. Late check-in although in the end we got the room earlier. Room was rather chilly.
Very central and convenient both for all the sights of the old city and the shops of the new town.
Centrally located and within 2 minutes walk from the bus stop. Room is clean and quiet. Bathroom is small but clean.
An excellent basic hotel, perfectly situated on the edge of Santiago's old town. If you are looking for 4 star comforts then maybe it is not for you but if want a convenient, friendly and value for money base to explore a lovely old city then this is perfecr.
Central, easy to find, well-run and efficient. The room was'interior' so no view at all but extremely quiet. Room was basic, though fair for this type of hostal. The single room was overpriced,for the quality of the room, but this is always the case when compared to doubles or twins.
Location and servicses are good, but the room given to me was very small.
Very good location, good price and comfortable.
the decoration. the cleanliness of the bathroom. We changed room once and the new one wasn't better.
really close to the city centre, 15 minutes walk. Nice bed, good bathroom.
Excellent! Great hotel!
good ratio quality/money
Very nice hotel, but seriously overpriced. Outdated 1980's decor and style.
I loved the ease of staying at the Gran Hotel Santiago, the room was quickly and efficiently cleaned and everything was tidied nicely. My son (6 years) said we have to stay there again for their toasted ham and cheese sandwiches! I'm allergic to fish and when we didn't understand some of the items on the dinner menu, they carefully wrote a translation so that I was reassured about what I could and could not eat. The hotel is really well placed for going into the main town of Santiago, we actually walked all the way because the bus didn't turn up. It is also close enough to take a taxi back from the town centre, without it costing the earth! I thought the cooked food for breakfast was not good, the quality of the sausages and eggs were terrible.However, they also had pastries, toast, cheese etc so there was plenty else to choose from. In the room, the TV does not swivel so you can only view it from one bed. Minor problems compared with the rest of the place.
New and clean. No restaurant
'English Breakfast' cold and not replenished quickly,
I was meeting a very good friend that I hadn't seen in six weeks. We stayed in for three days straight and ordered room service. The staff offered complete privacy which was wonderful. My friend and I will always remember this time we had together to talk, talk, talk. Yes, unfortunately, the trays from our room service were not picked up promptly. It was a bit embarassing to see them accumulating outside our room especially when we took the time to inform the staff that they were ready to be picked up. We felt a bit ignored.
The hotel was fabulous and the rates we got with yourselves were excellent, 75 euros per night for the room for bed and breakfast, unbelievable!
I travel about 100 days per year, but seldom find a hotel that has such a good price/quality. Nice people, fantastic rooms, nice restaurant and superb breakdfast. Everything is clean, the bed is of a quality as you wish to have it at home, etc. Nothing but positive feedback!
The restaurant was excellent. The menu and cuisine were superior. They also provided free access to the mini-bar. The staff was very helpful. Overall, we were very pleased with the hotel. The English language TV station that was not working. They also did not have any tourist information available.
Staff, food and atmosphere none
The architecture of the hotel, very good restaurant, good quality price, friendly staff
Everything was excellent, location, food, staff and design of the hotel
This beautiful hotel in a converted antique building is a model of design and service. The rooms are elegant and comfortable; the grounds are extensive and beautifully landscaped; and the service is perfect. It is outside of Santiago de Compostela in beautiful countryside, a short cab ride from the center of town. It was a wonderful, wonderful place to stay. I would not change a thing about this place. It is completely perfect.
The hotel offers car parking faciliteies. However, when I arrived I learned that it is not possible to resevere parking space in advance. The hotels has a first come, first served policy. This information was not available.
Beliggenhet og service
Vi var heldige som fikk to av åtte rom med balkong. Uten balkongen hadde nok oppholdet blitt mindre utbytterikt. Vi valgte hotellet fordi det var ett av få hoteller i Santiago som tilbød tresengersrom, som vi trengte for å få plass til familien på fem. Det hadde nok vært bra om vi allerede under bestillingen hadde kunnet sikre oss rom med balkong. Nå fikk vi dem bare fordi vi var heldige.
Pris og sentral beliggenhet samt mulighet for parkering av bil