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Great location. Friendly staff. Prompt to respond to requests. Exceptionally good food- surprise: buffet food was actually better than restaurants options. Lots of fun excursions and activities. VERY CLEAN BEACH! Night time shows were fun and good quality. Beds were clean and very comfortable. Near impossible to make restaurants reservation. Rooms would need more thorough cleaning and generally need updating. No privacy - all bathroom doors are see-through!
Room service was poor.
Location is perhaps the most convenient in Tamarindo, the outdoor facilities by the beach are pretty ay-ok The staff wasn't very accommodating / helpful. The king suite with balcony -- which seemed to be the nicest room available -- was mediocre. Quite a boring hotel experience overall for $250/night.
Front desk staff was not friendly and did not try to be accommodating to family traveling together. We had booked two rooms but was given two rooms that were on opposite ends of the resort.
Everything was excellent but the food, which was just ok - except the fresh Red Snapper we caught off shore that the hotel chef prepared Casado style. Clearly the highlight resort facility at Tamarindo, the staff was prompt, courteous, and attentive. We found excellent food an easy walk away, both beachfront brew house, fish shack, sushi, and high end seafood. The complimentary breakfast and beach front bar food were average.
You get a little bit of beach and a little bit resort and a little bit local town, all in one great, compact resort...though it is not small by any means. Great breakfast! Nope. Liked it all a great deal.
Location,location ,location Food was great A/c was very weak even after staff adjusted it. Beds outdated
Felling of being safe and close to beach Nothing
Excellent location, access to beach, pools, included breakfast Extremely loud and weak air conditioner. Terrible shower with extremely weak water pressure.
The location was great, the facilities were mostly cleaned (except for the one item I'll address in the next section), the staff was fairly helpful and we always felt secure. About half of the breakfast items were uncovered so flies were constantly around or on the fruits and pastries. They clearly put a lot of effort into the morning preparation so I don't understand why they would leave so much of it uncovered. The hotel restaurant was pretty bad. The free breakfasts were good (except for the flies) but the lunches and dinners were very poor. The menu looks great but the actual food itself seemed very low quality. Luckily the hotel is surrounded by good restaurants so the poor hotel restaurant was not a huge issue for us.
Resort was very nice and in a great location. Room was clean and right on the beach. Staff was friendly and very helpful. No guests are allowed in rooms.