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Good hotel in the center of San Fernando. It is necessary take the car to go to the sea side in 5 minutes. The personal was vary polite.
staff in general very friendly, very good facilities,nice location... i called three times to try to get an extra bed and noone was able to give me an answer, they never contacted me back to confirm this even though i especifically asked to get in contact with me so that we could book an extra room somewhere else.There was an obvious lack of organization between the staff.
Clean, modern hotel. The fresh fruit and water in the corridors was an excellent touch, and highlights excellent customer service. Not enough information supplied about local area, bathrooms are a little adventurous with the glass walls, it was fine for us but may be a little disconcerting for friends or new couples!
Freebies Noisy & Small Room
Front desk people was very nice to us, due the booking reservation have not been received but they look for a room for us. This is not a 4 star hotel.
Access to Cadiz and local beaches. Pools were not open during our visit despite high temperatures and staff failed to control loud group of individuals who kept us up at night. My family did not feel secure.
The pool area was vey clean and well kept. the bungalows were very basic accomodation and were not worth the money. Also the reception staff took money out of the wrong account two days into the holiday to pay for our accomodation without our consent. That upset us and put us off and we moved up to seville a few days later.
Nice view and clean room.
Great Location. Very Good looking building and nice breakfast. Some of the facilities in the room were a bit dated. The shower seemed quite old and a little rusty in places.
Good location, good breakfast, free parking, internet in rooms (kind of) Poor maintenance, internet very spotty, very noisy - day and night. Poor air conditioning.
we arrived in the dark and the lights in our room did not work. They told us dinner was available until 10.30 but the restaurant was closed at 10 pm. The water was cold when we tried to have a bath at 6 pm on the Friday evening. It was hot the next morning.
Peace and quiet but close to everything The bathroom was not as well maintained as it could be and the water from the taps was orange in colour but this didnt spoil our stay.
1.Den vennlige betjeningen. 2. Romstørrelsen. 3. Renholdet. I omtalen på booking.com s nettsider står det tydelig at alle rom har privat balkong. Dette stemmer ikke. Vi så ingen balkonger, og kontakten med stranden var heller ikke som forespeilet ut I fra fotos.
Det var fin avstand til stranda, passelig avstand for å gå til gammelbyen, rommene var store og fine. Fin service av hyggelige og imøtekommende resepsjon. Det kunne være en tendens til røyklukt. Mulig det var noen røykfrie etasjer mens andre ikke var det.
Fantastisk hotell personal som hjälpe oss med alla våra frågor, speciellt Raquel :-)
Nice hotel near the lovely beach. Fine restaurants nearby. Will be back.
Flott beliggenhet, nære stranden og sentralt. Veldig dårlig restaurant, her har de et stort forbedringspotensiale! Rommet var fryktelig røykfylt med dårlig ventilasjon.
Tigjengelighet til gamlebyen. Litt vanskelig å finne.
Rent, Effektiv, Sentralt Kart for kjøring til hotellet, mye enveiskjøringer
Fin beliggenhet i forhold til resten av byen. Fine rom og god standard. Hadde en fantastisk tur! Nice hotel and good standard. Had a great week at the hotel. The hotel was close to the shoppingarea. Nei, fant ingen ting å være misfornøyd med. Nothing to report.
Hotellets plassering og personalet. mykere senger, fri inngang til for hotellets gjester.
Ligger bra til i gamlebyen. Bassenget på taket er ikke av god kvalitet. Var trengt, og de kunne med letthet ha utnyttet potensialet mye bedre. Som generelt i spania er ikke dette i vår standard et 4 stjernes hotell.
New and nice designed hotel, good location in Sancti Petri, Junior suite are perfect for family purpose. Lovely pool and vicinity. Beach within walking distance (5 minutes) Choice and range of product offered for Lunch and Dinner should be improved.
The quiet and tranquility no
Not much, only the hotel staff: nice and efficient. A lot but above all its value for money: 300 euros per night for a hotel where, for example, simply there was not sufficient parking space!!
This hotel is fully meet 4* star requirements. Very comfortable, clean, good restaurant, very clean pools. Most of personnel doesn't speak English. There was not enough parking placesnear the hotel.
We played golf, and used the restaurants in the courtyard at Novo Sancti. Went to the fabulous beach. No
The swimming pool and the food were very good Air conditioning was rubbish throughout the entire hotel, and especially the rooms.
Only the location!! pool inside and outside very cool! lanuages problems, sliding door to the balcony was broken, Aircon during the night switched off by the Hotel, for everything you have to pay
i liked the stuff. very pleasant and obliging. i liked the breakfasts, which are in many levels above the general class of the hotel. the breakfasts were just excellent, though the dining room was crowded and noisy. i did not like the fact that you can get no food at any time, apart from the breakfasts, and you need to get out of the hotel in order to get something to eat.no room service, and even this Pizza delivery didn't work at the relevant times (we tried twice).
I enjoyed the facilities and friendly staff together with the great selection of food at the buffet. when we first checked inone of the rooms allocated was quite appalling but this was immediatley changed, also being a four star hotel their was no help with the luggage and we ahd two prams to carry also!!
relaxed environment the staff at checking made me pay for the whole stay upfront and they did not understand the reservation, thus tried to charge me dubbel the amount...
The position of the hotel and the pool is fantastic. The hotel is very clean and well mantained.
The location I was first given a room with views over the parking and the room stank of stale tobacco so I went down to reception and upgraded to a room with sea views. Lovely room, lovely views but the floor was covered in dead ants. Rest of the hotel and area was fine.
Swimming pool, close to the beach, parking...perfect place to have rest and enjoy the beach. We stayed during the general strike in Spain and the hotel made a lot a efforts to keep a good service. Person at the reception and Brita, the manager, were very kin during our stay... Swimming pool very cold !!
On the beach. Great variety (and good quality food) at buffet breakfast and dinner. Nickel and dimed you for everything - beach towels, beach umbrellas and hammocks. Older and therefore grungier rooms and facilities.
the buffet service for breakfast, lunch and dinner was very good, plenty of family entertainment at night, good location by the beach, great sea views from my room, close to a commercial centre There were no snack facilities between lunch and dinner and the mini bar is only filled up on request, which means filling in a form and taking it down to reception. The phone was not working and I had to carry all my luggage to my room myself.
Great place to stay for sun holiday. Beach, golf, pool excellent. Staff so friendly and nice. Lovely touches such as serving sangria by the pool and before going into dinner. Night time entertainment is limited and poor
Great staff, incredibly friendly. Fantastic location, on the beach. Quiet area, great to relax. Lack of F&B offer
The best thing by far were the staff. Very friendly, helpful and courteous, they are your biggest asset We did not like the baby club closing as of the 1st September, ourselves and other families would have welcomed the service.
Nice location, friendly and helpful staff. The hotel is new, clean and quite an impressive building, nice pool and access to good beach. Buffet food of generally high standard, although very large and impersonal eating area. Good undercover secure and free parking. Drinking and eating around pool not allowed, presumably for safety reasons but could have used plastic instead of glass. Detracted from being able to fully unwind and relax around the pool. More for family stays than intimate get-away.
I enjoy my stay at the Iberostar Andalucia Playa... everything was excellent and I hope I can return soon. Thanks for the flower that I had received from one of your employed. GRACIAS
Absolutely nothing for kids to do - the park in the sister hotel was locked which seems a waste. The childrens pool was not in use and I felt the whole atmostphere has changed since our last visit two years ago - for the worse.
Facilities were excellent
Good food and accommodation Unfortunately due to the weather on the day previously, we were unable to use the outdoor as it was closed due to it being in need of cleaning.
he design of the hotel is very attractive and the bedrooms spacious and beautifully decorated. The pool is superb and there is very easy access to the beach, along which one can walk for miles. The food is superb and the staff extremely polite and helpful. There's a very relaxed and luxurious air about the place. It is a treat to have a free car park which is reasonably secure, although the parking spaces are quite narrow. We were glad to have a smallish car.
My room was spacious and really enjoyed the balcony. The Spa was wonderful. Parking was a nightmare. Staff was very unfriendly. Had many issues with room key not working properly. Layout of hotel was not user friendly at all.
We liked the room (comfortable and clean). There was lots of light and a nice view. The lobby area was nicely done. The bar at night did not serve any food.
It is close to the beach. Hotel staff was extremely poor. Everything is pay extra. Parking is terrible. Hotel food was plain and excessively expensive. This should be rated a 3-star at best, not 4-star. Choose somewhere else!
Cleanliness, Golf course and breakfast
Price/Quality ratio is perfect. Cousine is perfect. Spa facilities very good, the Ocean is the best. Strongly recommended.
The breakfast was excellent ! The buffet in the evening good ! They forgot to clean our room from one day to the other ! We paid a little more to have a Junior Suite, but that was waste of money. The room was also foolishly furnished.
location good staff very helpful and food ok long queues experienced for breakfast and dinner during weekend.
The room was reasonably large and had a balcony overlooking the pool. The services were terrible. The waiters and waitresses could care less about you. The food was dull, boring, and repetitive. Parking was problematic. Maid service was minimal and the room was not cleaned. I had to go asking for towels 2 times. The room key would not work. There were cats climbing on the resturant tables in the morning!
I did not like anything. The room was dirty. It was a junior suite with a huge balcony but very unsecure (as the balcony was connected to the corridor by one side). The hotel was very noisy and the food awful. It has no direct access to the beach as other hotels. It is the worst hotel I have ever stayed at.Even 2 stars hotels are better than this one.
Comfortable, clean and pleasant surroundings Found nothing to complain about
Perfect setting, very friendly staff, good facilities, enjoyed spa treatments, cleanliness. The music in the communal areas (corridors) was too loud.
Good design, pleasant staff, clean and efficient, good facilities A bit understaffed in some areas
Excellent pool facilities . The opening hours of the hotel bar we found could be extended at weekends.
The most unique hotel really amazing worth seeing even if you weren't staying here. Really five star. Excellent breakfast great food Everything in the room is so high tech. Our curtains started opening and closing by themselves at 2:00 am. We shoul have asked for a little inservice on how to work all the controls.
The hotel gardens are wonderful. The staff helpful and cheerful. The food is excellent. Only the fact that I paid 53euros per night more than was necessary, and presumably that much more than most of the other guests.
The spacious areas at the pool and beautiful scenery In the evenings room service would take up to an hour for a tea and a coffee. More staff is needed. Also it's too big, I do not know where everything is after being 3 days there. La Zahara restaurant is way too expensive, it cost 150euros for 2 and we were both young people. Finally the way to go out to the beach was very long.
The customer services staff, Bachi, Maria and Monica were very good Rooms were noisy from the disco on the ground floor, the rooms were not up to standard with leaks in the bathroom shower reported but not fixed, the hotel food was not good value for money and very few staff could communicate in English
Too much beton for my taste around the pool and terrace, too much city type hotel
I liked the facilities, the friendly staff and the big selection of food at breakfast and lunch.
Position. Rooms were good - ours faced the Cathedral. Staff very pleasant. Breakfast could have had more choices, but adequate.
The staff. Both the front desk and restaurant personnel was very welcoming, friendly. The front desk personnel went the extra mile to accommodate all our needs. No parking
View from the bedroom. Very comfortable bed. The fact the swimming pool was out of use (& had been for a long while). Staff not as good as they could have been.
The staff were very helpful and the location was perfect for visiting the city. Initially there appeared to be some cleanliness issues but these were addressed promptly
location and Privacy No pool
location was perfect! The beach and restaurants are very close.
Great staff: super-friendly and helpful. Very quiet room. Excellent location practically on the beach. Trifle expensive for a 3 star hotel, but then it was peak season and all the hotels were full.
Staff helpful & friendly. Location, close to beautiful beach & was walking distance to where i needed to be everyday (Swimming Pool). Cost (expensive), especially when compared to the deals you can get these days (recession times).
We like all good restaurents and bars close to the hotel. Nice walk along the beachfront into old town (30 min). Our apartment have a good view over the sea. Clean and spacious. Staff were very helpful and Nice.Beach playa victoria also very good. Nice people in Cadiz overall. No.
Good and friendly staff, clean rooms Expensive based on room, no breakfast & location, but choosen because it was in walking distance of the swimming competition centre
Very pleasant & clean
Comfortable room, convenient cafe on site
not so expensive but comfortable and clean! excellent!!