BEST CUSTOMER SERVICE (BRYAN)
Great location, lobby is unimpressive but the rooms have recently been refubished and are excellent. A fairly small hotel with great views of the San Diego bay and a beautiful marina.
Clean well appointed and connected to airport
Location Requested quiet room with king size bed. Front desk clerk told be they set aside a room for me overlooking the ar conditioning unit. She asked if I would like to change to room with view but it had 2 queen beds instead. I agreed.
The view was gorgeous.
The location near the airport yet with a beautiful view of San Diego with a walk along the harbor made it a wonderful choice. Accomodations were comfortable and clean.
The marina view was great, lots of boats, very relaxing and visually appeasing. The room was clean and spacious. The bed was very comfortable and the pillows were perfect. The room didn't have a fridge, but the ice machine was across the hall. The parking fee is $21.
We enjoyed our stay. Great Marina view and clean hotel. The beds are too small for people with small children.
I had a good beer in the bar, and the bed was soft. The shuttle driver was quite polite from there on besides the bed it was terrible customer service at the front desk, the pea soup green and brown color scheme made me want to get sick even before the over priced breakfast made my girlfriend and I after we paid for a breakfast that was terrible, sitting next to be 1 ounce and $4 dollar juice cup. I will probably never stay at a Hilton branded hotel again after this stay. I drove the entire coast, stayed in hotels the whole way and I would stay in motel 6 before this hotel again.
Lovely hotel and the location was very quiet. Beautiful views of the bay and the pool was empty. The staff was very friendly and I really felt like I was on vacation.
This Hilton had a quiet peaceful atmosphere. You don't even know you are near the airport. It's location is gorgeous. It's right on the bay with a walking/jogging/biking path along the water. The rooms were very nice, new and clean! This is now pretty rare but the staff was friendly, helpful and truly wanted to us happy. I don't say this lightly. We loved our visit.