Mallorca Palace felt like a really nice oasis to come back to after a fun day at the beach or site-seeing. Sa Coma beach is very clean and safe for children. Not too busy. I didn't mind at all that the Mallorca Palace hotel isn't sea facing, it's so close anyway. We enjoyed the evening meals - good selection of choices and the service was excellent.
The home-made sushi during dinner. Noise level. For western-Europe (D, B, NL, CH, AT, FR) it would be rated as 3-4 stars hotel.
Buffet dinner was excellent and hotel service very good. Hotel well presented and clean Beds were a bit hard, room cleaning was ok, but not 5 star
The Food was amazing it was well presented with a fantastic choice everyday the quality was second to none, staff friendly and attentive, I would go back and spend a full week next time!!!
The hotel were very friendly and helpful,the rooms were comfortable,the food was very good.I liked the pool. I think that the bar prices are over the top,a half a litre of local beer was 6 euros,in bars nearby it was only 3 euros
Fint hotell, fine rom. Fikk suite selv om vi hadde bestilt dobbelt rom, store og fine! Fantastisk mat! Spesielt middagsbuffeten var helt unik. Godt utvalg av aktiviteter/underholdning. Fint bassengområde. Alle snakket tysk. Hotell informasjon var på tysk, tv kanaler var på tysk, aktiviteter var på tysk. Følte til tider at jeg var I Tyskland... Mye maur rundt bassengområdet.
clean and quiet
Clean & comfortable rooms with quiet and efficient air conditioning. The food was good. The outside could do with redecoration
The location and facilities, particularly the use of Biomar Spa. The hotel bar closing at midnight when bars in other hotels including the other Proturs in same complex remaining open and allowed smoking in the bar areas when your hotel did not. As a result of bar closing early and non smoking policy in bar our party of 6 went out to other bars which stayed open later and permitted smoking. Also no porter available to assist with luggage on arrival/departure.
Everything about it. Hotel was perfect just what we wnted. Staff were the friendliest I have met when staying abroad. Food in one of the resturants was not very good but was not a problem as there were 5 to choose from and the rest were lovely!!!!
It´s comfortable, it has a nice swimming pool and is surrounded by a natural area that helps you forget you are very close to other hotels.
Location of the Hotel is great: maximum 100 m to the beach. The same distance to bus stop. Rooms are big enough, nice terrace and sea-view. Sometimes there is smell like in toilet in the room, in the same time in toilet normal smell. It was strange and not really nice. Something wrong with condition-system.
location, parking convenient, We were on half board, The food at dinner was mediocre especially the main course, poor quality and lukewarm.
good customer service good location on the beach I booked a twin room and was given on arrival a very small single room on a floor below the lift engine room so very noisy. I complained and given a nice double on single use the following day. Being mainly booked by Germans the food was exclusively according to German tastes (too much fried food and according to German expectations) therefore not much choice, especially at breakfast. I would reccomend the hotel mainly to Germans as everyone else would feel a bit out of place.
Perfect location nearby beautiful beach and walking promenade. Easy access by car and no problem with parking place. Exceptional view through window from the room and small terrace to the sea. I would suggest better breakfast, more fresh fruits and vegetables (almost were not served).
Proximity to beach , bars and restaurants. View from the bar. Air conditioning Some baics missing from room - no rubbish bin, coat hangers or soap. Very cheap towels. German owner could not speak any English. Variable quality of very German breakfast.
The site, the view, nice staff. Service, cleanliness
The location and room was ideal. The view from the room was amazing and because we had limited information about the hotel before going, we were pleasantly suprised. None of the staff there spoke English, but was not really a problem as we got by.
Excellent sea view from balcony The room was never cleaned for the full 10 days we were there. We had to ask for clean towels. We booked using a credit card and checked the website to see that it was accepted yet were told we had to pay by cash when we got there.
Spectaculair seaview. Nice furnished bedroom. They were very nice to our child, bought special yoghurt for his breakfast etc. We expected a bit more from the description of the hotel on the website. Maybe after they really finished the renovation. Now there were too many problems to make it in some moments uncomfortable (toilet didn't flush, no hot water for two days, flooding in the bedroom, electric wires hanging around).