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Amenities, Nespresso machine were good! TV was very strange. And function of 'Smart TV'(?) didn't work. They didn't give a full detail of method for 'Smart TV' operation. Even remote control didn't work well.
Very stylish hotel. Futuristic. TV in the mirror. Nice!! Excellent breakfast. They even make omelets. This is rare in Europe. Super great staff. Friendly, very helpful. Parking expensive. Even though the hotel does give a discount.
Nice & modern. Bit minimalistic but all things you need in a room. Cool late night bar. I wasn't convinced about the flatscreen TV within the mirror so you couldn't turn it. Parking is extra but they give you a discount as it gets pricey very quickly.
Sense of history in this old building set close to shore. Great shower
The hotel is like a film set, very special. Staff are polite and helpful, a rare thing today.
Old style of hotel Could not open the window (just doesn't work), also no possibility to make a tea in the room - should pay for room service
Spacy rooms, pleasant restaurant environment service in restaurant is poor. Staff is not watching clients.
A fabulous resturant with friendly and attentive service, great atmosphere Nothing
the ambiance is wonderful. we stayed there the night before a cruise with the Holland America Line and as everything inside of this hotel reminds you of the former HAL it was wonderful to stay there. although the hotel has an elevator in the hotel, the hotel entrance it is not suitcase-friendly. It could be that we have missed the elevator outside the hotel but if that is the case this facility is not clearly mentioned.
It took me back to the times when passengers (including inmigrants) used it as the main cruise and passenger terminal (old and nice). I liked it in general
The "funky" nature of the room design; it retained an atmosphere in keeping with it's past. I couldn't get a meal until 8.30pm so had to eat elsewhere; residents should be able to eat when they want to.
the hotel offered a spacious room with a special design. the location was perfect for our activity in the cruise terminal. bar was closed to early
The hotel reflects in a fantastic way the early 20th century atmosphere. It's nice to see how the actual requirements for comfort have been matched with the originality and look of the building dating from around 1910. It's worse visiting the hotel as well as the great looking restaurant. Well done.
Hotel look, Staff
The energetic, enthusiastic staff. They offered their services at the slightest moment they could be of help.
Beautiful hotel very nice even better then the pictures of it
Wonderful staff and room. Great price. Quiet area of town. I could relax and work without noise. Incredibly comfortable bed. The location was a little ways from the main part of town but the metro can have you there in 5 minutes or less. The metro was easy to use.
Location - it was close to the office (i was on business trip), but also close to the city if you want to dine somewhere nice (>10 min by car). Staff was very friendly. I had a car and parked on the street front of the hotel with no cost. The mini bar is very pricy, so you should bring your own drinks with you if you do not like the tap water.
I appreciate very much the kindness of the hotel 's staff and the hotel generally. The city is probably the last place of Holland to be visited. Not too nice people around the city....
Excellent hotel, with outstandingly friendly and helpful staff. Perhaps the best hotel staff I have come across - and I have travelled a lot over many years.
The staff was very helpful offering advice about what to see and how to get there. Public transportation is only a 5 minute walk from the hotel. If available, try to book a room with the 17 foot ceiling. Warm water falling from the shower head 17 feet above is almost like taking a shower in a tropical rain storm.
Very nice hotel.