I booked this hotel and when I arrived it was closed. The chain did offer me alternate accomodation but it was far from the 4star rating promised. In general I was not happy with service, quality, or their efforts to find me alternate accomodation. Of the 6 days booked I ended up cancelling the visit after 2 days.
Central location; room had balcony with sea view
Great location, wooden floor and nice staff The indoors cafe was no more than an ordinary room with chairs.
Everything was great. No
central location, comfort, best value for money no parking place reserved in front of hotel for loading/unloading cars.
Please see my previous comment. The hotel accessed my bank account without my personal authorisation. They said that it it does not "matter" /to them at least/ as the payment was blocked.
There is no hotel parking, but the hotel owns a Park near by, and they could make a better park price to gests
Everything was perfect - very cosy and comfortable room with a superb view, private beach, good restaurant etc. Next time we would like to stay longer
night disco under windows
The view from the corner room was wonderful and the room was very nice. The staff was very friendly, although after letting the front desk know our mini-bar did not seem to be functioning the desk staff proceeded to lecture my husband that he could not use the mini bar for his personal food items. This lecture was most unwelcome as that was not our intent and we could not understand why they would jump to such a conclusion. The mini-bar started working, but due to the rude implication of our inquiry, we elected to purchase wine and beer else where rather than the hotel mini-bar. If there is a concern about the use of the bar, the staff should follow-up when cleaning and not insult the guests who are paying high dollar for their stay. The noise from the street was very loud. Prehaps a warning to guests that the hotel room will not be quiet would have been helpful when selecting a room.
Location and food very good, staff very polite. Rooms are a little bit small and SPA could have more facilities
confort; situation ; Too many discos in the vicinity, In september it was OK but I imagine that iin full season it would be difficult to sleep before 1.OO am
Quiet, relaxing and staff were excellent The bed was not very comfortable
Good hotel with new rooms, good breakfast, near to city centre. Few space to parking outside hotel but good free parking in garage if it is free.
Service, location, food a little bit to expensive for 3 stars hotel; poor parking; no hair dryer ( you have to requestet it at the front desk!!!)
It was terrible No parking plases, the conditions of rooms is very poor, air condition not worked. no any bar in hotel, staff was not friendly.
The helpfulness of the staff, the views. The estaurant was small and the air-conditioning was inadequate.
Location and the view The shower...
The location is perfect, close to the city center, the parking house has enough room, the breakfast was ok for a 3 stars hotel The room was not so clean, the wireless intenet signal strength was very poor on the 5th floor and I was not able to access any websites.
On the reception is a very nice blond Lady, Ms. Sonja. She is not only beautiful in her look, but she is very beautiful in her character, her outmost honesty. By error I gave her about 120 Euro more and was about to leave, when the lady called me back and returned the money. Such behavior is not usual in that part of the world, so it is to be appreciated
The view from the balcony, towards the Adriatic Sea is amazing. For a three star at that price, the hotel has a bad location, hardly any parking space and a very low comfort level. The noise from the street is amazing and at Saturday evening the place is packed with drunk teenagers (careful with the car).
Breakfast had a decent selection of things! There was a new cafe that they had attached to the hotel. The beds were very comfy! Rooms were clean and simple and the lobby was large and relaxing with comfy couches to sit and use the free wifi. Slightly overpriced, but limited hotel options in Rijeka.
limited parking in front of the hotel (by chance), breathtaking seaview from the room on the top floor, continental breakfast, close to the city centre, refurbished room.
Beliggenhet. Og den morsomme tilfeldigheten at jeg har besøkt hotellet en gang tidligere for over 30 år siden som interrail- turist Alt var bra.
Bra hotell, god service, gratis parkeringsplass Triste uniformer, minner om kommunist regimet
Fantastic breakfast. really a luxury hotel. Disappointed that they charged for parking, considering how much the room rate was.
rooms too small
The hotel is not big and very comfortable For the five-star hotel restaurant is very bad
The friendly atmosphere the professional way the hotel is run
The excellent service of the staff make this hotel.THe rooms are spacious and are spotlessly clean.
Everything was best! Would have liked the bill in dollars.
staff is very very excelent. position of the hotel is in center of opatija, also fantastic. the hotel need a refurbishing like a hell. it is 3* maximum, so do not expect something extra. but the staff is 6*.
The location was very good. Some of the service was not up to par. It took a long time to get a second cup of coffee for breakfast.
Position - our room was excellent with large balcony overlooking sea Breakfast buffet was poor but hotel happy to make breakfast to order
Room size, balcony. Restaurant.
hard to locate, old rooms, phone and air conditioning not working, food not good. $$$$ for what you get. everything
Good hotel, one of the best in Opatija, comfortable, clean, good service
The hotel in well located on the seafront. It has an excellent spa and swimming pool with sunbathing facilities that can be reserved for the day.The buffet breakfast is very good with a wide selection to choose from. It has its own car park, ( extra charge) which is essential as it is very very difficult to find parking on the streets. Difficult to find the Hotel and the there are four Grand hotels in Opatija.
Staff was extremely courteous, breakfast buffet fantastic.
Parking, position, view.
Friendly staff, good facilities and food and good location
location,friendly staff initial problem with the toilet-we were given another room
our room was on the backside of the hotel (not seaside) and very noisy.
The room was very spacious and was realy clean. Hotel building is not as nice as interior. Stuff was very friendly. There was no shampoo in the bathroom.
Excellent position,nice view,SPA,excellent massage,spacious room.... Unfriendly staff,no wireless internet in room,poor breakfast....
Nothing Cannot be regarded as a 5* hotel, hardly up to the standard of 4* hotels we were in in Croatia. Room dull and dingy, puplic areas poor. Breakfast was horrible, stale bread and rolls, no fresh juices, hot food looked over cooked and finished items were not replaced.
Bar & restaurant location & sea wiev from the room
The staff were consistently polite and helpful. During a spell of very bad weather they made every effort to make last minute appointments for me at the spa so that my holiday was not affected. There was nothing that I found out of place or that I did not like.
We went during the off season and so were able to have very nice rooms at a very reasonable prices. The staff was courteous and helpful and the included breakfast was delicious and plentiful. When two of three of us asked for changes to our room assignments, the front desk accomodated this - one receiving a very nice double with a sea view and the other (who wanted a view) did get that, but the bed was a pull-out couch. Clearly this room normally serves as the living space of a suite. However, this was satisfactory as it gave the desired view.
breakfast and outdoor dining areas
The 4-stars Hotel Grand Opatijska Cvijeta offered comfort of a 5-star hotel. The location was ideal and the rooms were very large and comfortable. The hotel itself was great but I was disturbed by the conduct of Milenij Hotels. I booked a room in Hotel Milenij which booking was changed by the chain to the Hotel Grand Opatijska Cvijeta one day before arrival! It was justified by unidentified technical problems. This was really annoying and uncomfortable. I must admit, however, that the replacement hotel was great.
We liked the location, the luxurious surroundings, the pool and spa. We did not like the fact we were kept awake for 2 nights in a row until 3 am by a disco in the hotel which was the loudest we have ever heard. We also did not like the fact you had to hire sunbeds on the hotel terrace. We feel this should be included in price.
its position, so close to the sea.also the breakfast! room was a bit too small.
Great location (heart of Opatija), exquisite buffet breakfast Reception staff unworthy of a 5* hotel. Shame that hotel guests have to pay extra charges for parking their car.
*Det lå nydelig og sentralt til. *Svært romslige rom og gode garderobefasiliter, samt god plass til både og legge fra seg/henge fra seg saker og håndklær på bad. *Skifting av håndklær daglig. *God frokost med mange alternativer. Støy fra fontene hele natten. Kunne gjerne vært avslått fra kl. 00:00-07:00 f.eks. *Støy fra Renholdsbil e.l. svært tidlig når man hadde rom ut mot sidegaten (ca. 05:00). *Teppene, spesielt i trapp, kunne med hell vært skiftet ut.
Huge internal pool. Panoramic kinds on the sea and yachts from all numbers.
Hotel has a good location, rooms are spacious and properly equipped, breakfast is excellent, hotel staff is kind
Reasonable hotel with good external swiming pool, nice view from hotel rooms, bit large for moving from one side of the hotel to other.
Nice room, nice view, lots of facilities, beautifull city, very helpfull car-boy. The hotel lies very quiet, which is nice. The boulevard is very noisy, lots of hotels have music. You hear nothing in the hotel Admiral. Very friendly staff in the restaurant! The buffet, we wished we had choosen à la carte.But then, it was very very cheap.
The view en close tho te center. Complicated to find the way. Easy to get lost in this hotel. No possibility for ordering drinks at swimming pool and whe had to pay for umbrella and chairs at the swimming pool.
location,cleanliness and comfort
Fabulous indoor sea water pool. Beds
Location, Service, Breakfast was great They charged us for chairs at the pool despite being a guest. One day the pool was being cleaned so for the whole day we could not use it. The indoor pool closes very early on weekdays and the fitness club was not open once during my 6 day stay. The staff at the hotel Taverna seemed to forget something from our order each time we ate their.
Staff Food not so good
great views over the sea breakfast food poor
Comfort of room Public parking in front of hotel cost 5 kunas/hour, entrance in spa is expensive even one of saunas was out of order
swimingpool no lcd in the room.but in the picture i found the lcd but in my room ....no i wait for chek in until 5 pm.....i do not recommend this hotel"
Rooms are nice ,breakfast good,8 km from the center of Rijeka
Beautiful location, nice balcony, good air conditioning, nice breakfast. Slightly dated, especially the exterior of the building. Not really what I'd call a 5* hotel but nice nevertheless.
Excellent welness area and treatments offered where very good and affordable The food was very poor for a five star hotel!
I like the room, the view.
It was fine. There were not enough towels on the pool, probably because of the construction work. Also inside pool was not in use. (This is just a comment, not complain.)
hotel staff not sympathy the room untidy no facilities as 5 star hotel
The location of the hotel is in the middle of the city of Opatija.The staff is very friendly and my room was clean,large and equippd with all the usual ammenities and a nice seaview terrace. I stayed for one night only and did not find anything that I would not like
location Staff unpleasant, not offering help with luggage or anything, rushing people from the dinning room all the time, recycle food! Return food to buffet Parking even when paid for the whole stay they do not keep it and it is a fight every night!
The place of the hotel. The staff is very kind. The shower place is too small although we are not fat people. we would like that breakfast shall include some vegetable .
Location is good. Breakfast was excellent and plentiful. The parking fee is too high. Some male staffs were not sincerely nice. There was stinct smell of the bathrrom. It disapeared after showering.
The room, view. Close to the sea. More pancakes for breakfast.
Good location to beach, water was terribly cold, but this is not a Hotel fault. The breakfast on terrace was on plastic table and chairs, what is not suitable for a 4stars Hotel.
Some of the staff were fantastic and helpful, especially those in the caffe bar and dining room. The heating was set too high(26-27) and an older man on reception was just plain rude.
location, Staff unpleasant, not offering help with luggage or anything, rushing people from the dinning room all the time, recycle food! return food to buffet Parking even when paid for the whole stay they do not keep it and it is a fight every night!do not follow on wake up call, and no loundry bags in rooms.
Desk manager was the most rude and impolite of all encountered on a month's trip to Croatia. Also felt that not allowing bags into dining facility reflected the wrong attitude toward guests. I would not recommend this hotel.
Excellent location, parkingbin front of the hotel, friendly and helpful staff, great food, one of the best hotels I stayed in Croatia. It would have been nice if the sea-view rooms had balconies, but everything can't be perfect, can it? The hotel is so good it does not really matter.
Paid for Sea View which was magnificent + evening meal was excellent value. 1960's furnishings and decor in bedrooms
First of all, staff are really pleasant in communication and considerate. Many workers speak several languages. Breakfast is excellent. Nice restaurant and cafe service and facilities. Facilities need to be improved obviously. Rooms for smokers and non-smokers should be allocated in different parts of building, as if my neighbour above or below my room is smoking all the smoke is coming to my room as well through the windows.
Nice, old, but clean and charming hotel. Some things need renovation, but you can see that hotel staff works their job very well.
Th lcation was great
breakfast was good some of the reception staff were very good
it is peacefull everithig is ok
Location, room with view and balcony. Closeness to sea and town. Why was not breakfast allowed to be eaten outside? Why was the pool closed on Sundays (if it needs to be clean, why not during night time or a week day)?
I survived the stay and did not die in my sleep When we walked into the hotel it was like entering the twilight zone. It felt like being in a retirement house. When we got to the room, the bathroom had mold on the shower curtains and the walls - I did not shower in the hotel, I was so creeped out about the hotel I did not sleep very well that night. Luckily I was only staying for the one night. I won't be going back there, and I won't recommend the hotel to anyone. It was rated as a 3 star but it should've been a 1 star. The hotel needs updating and the staff need to become a lot friendlier.
Old building but beautiful and has a authentic spirit with high ceilings, wooden white sun shield. It would be nice if the hotel could be renovated to its originals. The room was large enough to accomodate 3 with a balcony having a nice view of sea and Rijeka coast. Not a luxury but still might think to stay the next time at its reasonable price. The open buffet breakfast was satisfactory. Old and needs to be refurnished.