Easy to drive to the hotel. Own parking garage under the hotel. Great design of the rooms.
value for money
Friendly, helpful staff, clean rooms, restaurant in hotel
Staff were extremely helpful and informative. They gave us information about the fiesta which was taking place in the town. It was great fun.
Difficult to classify your hotel as we only stayed one night, so didn't avail of any facilities, Your restaurant was closed so we had a bar meal which was very poor. We liked the hotel and the staff were very friendly. We also liked Reus, lots of buzz, shops and sunshine. Food disappointing,but maybe this was because the restaurant was closed.
The location to the the towncenter was okay. Terrible hotel. They did not provide us the correct reserved room. Airco didn't work. Airport shuttle is an ordinary public transport bus, which you have to pay for additionally. Lousy hotel, not worth the money.
Great staff, great location, great value
Helpfulness and friendliness of staff. The glass doors for the bathrooms were a bit of a strange thing.
The staff were very helpful and the hotel is in an excellent location to reus airport.
Spacious and very nice room, 10mins distant from the Reus airport, bus direct to the airport even in the early morning, the bust stop is right in front the hotel.
The different cultures staying there made our holiday interesting and very enjoyable, while friendly barstaff ensured the children were just as important as the adults! Some staff not very helpful.
good location small pool area
Room small but clean Food was very average ,disappionting. No english t. v channels only news.
Everything was very good more like 4 star except the food, although the food was edible it lacked something to tempt you, but acceptable for a three star Not really, except a very hard bed! and food could have been slightly better but ok for a three star hotel.
Great position, comfortable rooms, friendly staff, breakfast good, generally a very pleasant stay... just the people in the room next door coughing at 5am non stop and walls a bit thin and beds could be a bit softer....
Reception staff very good polite and friendly bar staff no social skills what so ever not at all friendly Hotel very nice but not as good as it was 10/15 yrs ago i have stayed in this hotel many times over the last 20 yrs and seen alot of changes.
proximity to beach / restaurants etc - breakfeast / food very good staff not friendly - had problem with our room and staff very unhelpfuk
Good location (not far from the beach and from the main shops), good food, pleasant area... And refurbished bathroom Small and uncomfortable rooms, very old furniture, very old conditioning systems, no services (laundry, spa...). Very loud animation every evening from 9 till 12 p.m (we lived on the 5th floor, and it was impossible to sleep and spent time in a quiet). Queues on the breakfast if you come up at 9 a.m (so you have to come at 8 or 8.30 a.m, not later). The next time I would choose another plase for my vacation
Only ten minute trip to airport.
Excellent location, frendly staff, good selection of food
excellent location,short walk to the beach,good swimming pool,doctors&chemist within 50 metres
Clean rooms, good position near center and sea. Rich and variegate breakfast and dinner. They transfer us to the Hotel Best S. Francisco near the S. Diego because have problem with reservatiaon.
The staff of the reception helped me a lot, very nice ladies. The breakfast buffet is good. Chambermaids clean the room realy bad: they just make the bed and change the towels, nothing else!
found the hotel to be well up to standards despite the negative feedback some reviews gave it.Staff were very helpful, friendly and efficient.The room and as indeed the hotel were clean and cheerful and the food was very good.We had no faults with this hotel.
Nice clean room, great buffet breakfast and friendly staff. Excellent location only two minutes walk to the main strip but far enough away to have a peaceful rest. Great hotel
I enjoyed very good kitchen and nice and friendly staff. I was good beaches were very close and the bus transport is quite goos and not very expensive. I did'n like that swimming pool was closed so earlu - at 7 pm and actually the jacuzzi didn't worked when we stayed. It was very far from railway station- think about it! Unfortunately I din't found website of your hotel...
the food was excellent
Food was good, Rooms were servicable and clean The whole place was just far too noisy!!! No chance to just rest and read or enjoy some peace and quiet. Walls between rooms were very thin!
the food was very good except for he soup which was very poor the soup and around the pool and pool furniture needs a revamp
Staff was really great. Food was rather good, but the same so one can get fed up with it after few days. Room was comfortable, but had no mini bar. There was an entertainment program every night. Beach is near by, you can enjoy in the shade under the tree or to pay 14 euros for 2 chairs in the shade (this is not related to the hotel, just info). No mini bar in the room. No remote controller in the room, neither for tv nor air condition, because people kept stealing them. If you want a remote controller you have to leave a deposit on the reception. This has nothing to do with the hotel but with the people who are staying. Hotel was crowded when we were there, so it was impossible to go for a swim in the pool, which is rather small, and you can use it only from 10am to 7pm. Parking can be painful, even though there should be a garage in the hotel, nobody informed us about that.
Meget dårlig service da vi ankom. veldig Charter hotell og meget lite vennlig hotel. Har bodd på hoteller i hele europa og dette var noe av det dårligere vi har bodd på. Ville ikke anbefalt det til andre. Masse rot og uordne fra begynnelse til slutt. Stressende hotell med mye bråk. De må få bedre service og orden i systemene sine.
Sentralt beliggende hotell, ikke for langt fra stranden i et rolig strøk av Salou. Hotellet var helt utemerket, beliggenhet, service, personell og frokost. Det eneste vi manglet var en minibar på rommet for å holde drikke kaldt, men vi har fortstått at dette ikke er vanlig standard på 3 stjerners hotell i Spania
there was plenty to do if you wanted or if you wanted to just chill you coulg in your spacious room. Not enough English speaking tv channels.
Fine location. Beautifull view from the apartement. Close to the beach. Price. Very nice and helpfull ladies in the reception Disturbing music in the evening - too loud, both from the hotel and the hotel Mediterranian Village. The reception should be a quiet place also in the evening when the music avtivity/entertainment in the restaurant is far too loud.
SunClub Salou is well located and the 1 bed apartment gives you a good space. The food is okay and reasonably priced but you should be aware that its not spanish in any way. There was entertainment until midnight each night and if you wanted an early night you would find it difficult to sleep with the noise from the entertainment. Only small issue we had was that while the note you receive states that towels will be changed twice a week we had to request towels as they had not been. Another small issue is that bins are supposed to be emptied each day but was only done once during our stay.
Native English speaking personnel. Very friendly service. Double beds are not the most comfortable. Cleaning was very bad (in the room, we found garbage left by other guests e.g. under the sofa).
Very friendly service.Excellent value for money.Will definitely return.
entertainment, rooms, views, location... the heater in the pool was brok so it was freezing for the week.. the single beds were not very sturdy.. the mattresses were held up by wooden slats and collapsed when i sat on it whilst my half empty suitcase was already on it! also the restraunt meals were not great but the snacks menu was great!!
Nice relaxing break. The room had everything we wanted and was clean and tidy.
good value clean spacious accommodation. easy to get to salou - lovely seaside walk & lots of buses outside door. port aventura 10mins by bus. reception staff and club rep helpful. food in the hotel was ok but it was difficult to get healthy food both in hotel and salou. pool was too cold to swim in but we were there in October.
Room was clean and big enough for two people and no more Very little seating in lobby main area down stairs a bit clustered a little noisy
the appartment was newly refurbished, well equipped with large balcony with the sea view. and the location of the hotel is very good. tomatoes and mushrooms for breakfast were tinned :-(
Everything was easy and smooth. No problems or worries. Small and complicated parking.
A good middle of the road family hotel Not enought seating outside and not enough shade when the sun ws very strong
I love the hotel been there for four years now, very frendley polite.
Walls in the building were quite thin and we could hear when our neighbours were speaking loudly or a child was crying.
It was a convenient location, for travelling to Tarragona, Barcelona, and a nice resort While there was some nice staff the majority were cold and unfriendly, both in the restaurant and reception with quite poor english
I have stayed there for the last 5 years and I love it.
I did not like hotel staff
Good location, first line to the beach, 300 m from aqua park. Sand on the floor of the room, poor cleanliness of the hotel pool, very poor animation (better cancel any then keep what they have in tbe evening), food (same breakfast every day for 12 days, poor selection in the evening - almost no seafood, same pork neck every evening, expensive drinks - 3 euro for small beer and 2 for small water, water not included into to the dinner). Next time will go on breakfasts only and many nice cafes and restaurants around with much better food.
the food been excellent,near to the beach some waiters unfriendly
The location of the hotel was fantastic There were no tea or coffee making facilities in the room which as self catering meant you had to get up and go out for a drink first thing in the morning.
Calidad precio fabuloso, muy familiar. El servicio impresionante.
The chicks at reception are sexy and nice, a rare combination! Breakfast is only till 10.
Food, services, clean. noisy
very short breakfast\dinner`s time for this big hotel.:(
Only access to rooms was by lift, no staircase. Reception staff nice and polite, resturant staff rude.
The rooms were kept very clean and comfortable but a little tired and out dated. The restaurant was shabby and very noisy and unable to deal with the volume of people efficiently. Restaurant staff were particularly miserable and abrupt but, the food was good and there was a wide selection each day. The pool bar and pool area was kept really clean and the staff there were friendly and helpful, not enough beds around the pool and didn't enjoy the fight with the Russians to get one at 8-30 in the morning! All in all this is not what I would consider a 4 star hotel at all yet they are charging 4 star rates.I also think it is worth mentioning that during our stay only 3 out of the 450 rooms were occupied by non Russian guests!!
Hotel was very nice and clean with ample pool area. Breakfast was very disappointing and would not recomment it as this is an all inclusive hotel, I would not consider this hotel for an all inclusive deal based on the breakfast buffet. La Pinda as a resort was very disapponting. Good bus service which helped. Breakfast was very disappointing. The resort as a whole was very disappointing, with little choice of resturant or night life. Spa break as advertised was just access to the spa and nothing else. I think the spa element in the advertisment was misleading.
We thoroughly enjoyed our time at hotel, the staff at the reception were very helpful. We found that the tables in the dining area were a bit too close to one another and also the satelite tv in room didn't have enough English channels.
Friendly staff, good food.
beachside location, good food, rooms clean bright and comfortable. Staff friendly and professional. Lovely hotel and would recommend it for future holidays. bath towels were small and worn thin. No other dislikes.
pleasant modern rooms, next to beach, quiet. could do with more choice for evening meal. (chips were the only potato available on all four nights)
Good location, free public parking near the hotel noisy restaurant and staff not very motivated, free wi-fi just at the bar, had to pay for the remote control (they've returned the money but still ..)
Food is very good for Spain. Quiet guests, which is very important for those who travel with infants. Air condition been switched on at the second day only after several claims. If you want to have a 95% Russian hotel it is yours.
Location on beach. Peace and tranquility -- not a sound in hotel after we went to bed. Access to excellent public transport. Access to international airport. Staff courteous and helpful. The weather was perfect for us and not too hot. With very little modifications the vegetables in particular could be served hot for lunch and dinner. We had a lovely few days and have no complaints. We even managed to spend a day in Barcelona using the excellent public transport system
The fantastic rooms with a fantastic view of the sea. The staff were very friendly and the new renovations have been done to an excellent standard.
The staff tried really hard to be polite and welcoming even though their grasp of english was poor, the maids were efficient and unobtrusive and overall the hotel was quiet and in a great location for the beach. As it was close to the end of the season (Oct), the entertainment was poor and I think there must have been a problem with the dish washer as it was very hard to obtain a clean plate to dine off in the restaurant. The piped music in the residents lounge was at times overly loud and very repetative, so if the 60's was not your era - take an ipod! It was also very quiet in La Pineda at this time of the season, with few of the local businesses being open so a bus trip into Salou was the order of the day - three trips - three different ticket prices - very frustrating when you go to the trouble of politely asking in Spanish for your tickets!
Good view from the room, you can see sun rise Big oilfield factory very close to this town, very early check out, deposit for tv control...
nicely decorated, friendly staff, close to Port Aventurer theme park Too many old people. Bar area dull
I like the room, the services, the food ,the location near to the centre of salou,near to he beach,near to the port aventura park, tvery clean
Enjoyed the relaxing by the pool, and the restaurant food was good. Soft drinks quite expensive - 4.80 euros for two bottles of coca cola. Quite steep really.
Good value for money, convenient location, clean comfortable rooms. Dinner food, staff and room was poor and unenjoyable
The general areas, pool,reception etc are excellent. The food is very good both for breakfast and evening meals with a very good selection at reasonable cost. The hidden extra charges: 25 euro a week to use the bedroom fridge, 17 per week to use the small hotel safe and even a charge for a second key notwithstanding that the booking was for two persons. This was not refunded on check out. The check out time of 10am is ridiculously early although they do supply a room to hold bags. In room 327 there was no lock on the safe so it could not be used even if we were prepared to pay 17 euro. The price of the internet is crazy at about 6 euro per hour. In a four star hotel all these charges should be included. The general hotel is excellent but bedrooms are maximum three star. These hidden charges make you feel ripped of-even a three star would not have such high charges. Dont let this put you off. It i
The hotel was in the centre of everything that salou has to offer. Was very clean. Extremely small balcony in our corner room. More importantly however poolside very cramped because numerous tables and chairs set up which were not used by guests at all but restricted the area for sun loungers.
The pool is nice and jacuzzi is an added feature nicely placed where everyone can access it. Bar prices reasonable. Close to centre and beach. Beds are very firm and can leave you feeling stiff in the morning if you suffer back problem.
Central location to all restaurants and beach, rooms spotless on a daily basis, breakfast fresh and tasty
Rent.pent,flott bad,grei beliggenhet. Ok bassengområde, alltid plass. Og det var bra siden stranden var konstant overfylt! Rommene er altfor dårlig lydisolert! Ble plaget høylydte bråkete "naboer".Synes totalt sett at det var litt lite "Value for money" . Vi endret antatt overnattingsdager fra 10 til 6 delvis pga. dette.
Det er fint hotell nær strand, god mat, fint romm med stor TV,rent og fint. Må betale verdiboks, må betale ekstra nøkkel, resepsjopersonall var veldig sur.
Large comfortable and quiet room. Staff were extremely helpful and quick to respond to requests. Lovely grounds behind the hotel. Restaurant a little expensive. Unfortunately the hotel although 4 star is right on the roadside, so location a little offputting.
Excellent hotel ! 4 stars well deserved. Very quiet at night. Lovely king size rooms with giant beds. Don't miss the restaurant of the hotel as it is also excellent. Free private underground parking with direct access to the room is a big plus.
The friendly reception was just wonderful and the dining room staff were most courteous
The room was excellent, superb bathroom, reception staff were very friendly, didn't use any of the facilities. Breakfst could have been better.
Nice Hotel, large comfortable room, nice pool, great restraunt food and friendly staff. Great Hotel for families. The Hotel was too far away from everything unless you have a car or want to just relax around the hotel, 20 euros in a taxi into cambrils or salou which was ok but it is not possible to walk anywhere. The hotel is right next to the motorway and there are no footpaths..
The restaurant staff were friendly and the gardens were pretty, but nothing else came near normal 4 star standards. Without doubt a good 3 star hotel. Complete lack of service as hardly any staff visible. Terrible service (when it existed) from bar. Breakfast had little choice and is taken in a part of the lobby. Room nice, but needed some refurbishment and shower was just for rinsing - not for standing under. Restaurant was its saving grace as staff professional and friendly, but expensive and food nothing special.
Rooms, Restaurant,Gardens and Pool New road cuts through former grounds at front of hotel.Fortunately rooms and facilities face on to gardens at back so road not intrusive. There will be new access to hotel when roadworks complete.
The comfort and cleaniness of the room and the very comfortable bed Proximity to busy road
Rommet var helt ok,fikk utsikt til havet og bassenget. Ligger rett på stranden og midt mellom byene Salou(festplass) og Cambrils(koselig fiskelandsby).Underholdningen var veldig bra. Noe hver eneste kveld og på dagtid. Bassengområdet var helt greit. Skulle hatt gratis solsenger på stranden pga. Service på resepsjonistene. Mer variabel lunsj og middagsbufeeter. Mer pålegg på frokostbuffen. Større 4 mannsrom. Større bassengområde, med flere gode solsenger.Gratis solsenger på stranden.
food,pool,location the mattres, the price for internet
it was clean n/a
thei room was a good size and large pool ares not a good kids selection for food at dinner , balconey door did not lock ,pool tables not working and noisey road
everything was great and fantastic value for money. the buffet dinner every morning and evening was always fresh with hot food.
Staff were extremely professional and helpful at all times Hotel facilities were great food and pool excellent and location quite close to beach/downtown My only complaint was as a light sleeper the LED/light in the overhead fire detection system woke me at night it comes on every 10 seconds with a kind of strobe effect I don't know if anything can be done about this just one of those things.
Staff were very helpfull and pleasent The hotel is about 1,000 meters from the strip in Salou and quiet frankly this is not far enough as Salou is a Dump full of pick pockets and scamers on every street corner. Take Salou off your list of holiday destinations.
A spacious room for the family
Hotel was central not in a noisy area, friendly staff
the staff were very helpfull at all times and the hotel was well located to all the amenitys that Salou has to offer. just the gym ,it needs more up to date equipment ,as most people these days need to have there daily work out even during holliday time.
Vi leide leilighet og bodde ikke på hotellet. Leiligheten var romslig og moderne med flott beliggenhet rett mot stranden. Eget basseng på taket. Vi hadde frokost på hotellet. Det var imidlertid litt for langt å gå (over 650 meter). Ville anbefale å droppe hotellfrokost og heller spise i leiligheten eller på en av strandrestaurantene. Baker og butikk i nærheten.
proximity to beach and location smokey smell in room, food: not great selection for breakfast
The room was perfect. The TV was perfect with many channels in english. The resturant was excelent, the buffet in the evening was 10 out of 10 and the staff was the best.Free show every night. I will absolutly be back.
Free wi-fi in the room and in the lobby, good location, good curtains protecting from sun, jakuzzi and sunbeds on the roof. Fruits for breakfast and dinner. The cleaning of the room was poor - one day the bed was not made, the shampoo and soap were almost not replaced, the cleaning was very quick and not thourogh. The breakfast was not very good - there was mostly high cholesterol food like fried sausages and bacon + bakery from a shop (not fresh). It was not possible to get tea of coffee for dinner, even for fee. The hotel was full by mostly old people, so not really fun. Overall, it was a reasonable stay and the hotel is not bad, but also could not say it was great experience.
Hotel were aware that I would be checking in late and arranged a light supper in my room, a nice touch and appreciated A fridge in the room would be welcomed
Nice and clean good food
Location: 5 min to the plage For sure, not 4-star hotel: room decoration and size, food don't match expectations
The room, personell who cleaned the room... very clean. Just turning the tv on was to much noise?! While there is animation till 1AM?! Not fair from hotel staff imo