Big rooms , clean beads , friendly personal , amazing place 100% recommended ***** best resort in Reno nv Everything
They stuck us in the West Wing- an added hotel in the parking lot with an outside entrance in below freezing temps and the elevator was broken...
Had everything I could have asked for. Hotel staff was extremely friendly and helpful. Room was clean and a great value.
Hair balls in bath dub. I was lecturing and this was paid for by host yet they claimed I was responsible for resort fee not host. Unhelpful and greedy
Price since we were here on business and had no desire to stay at one of the casinos. Friendly helpful staff. Air conditioner didn't get quite cold enough. One very stained chair next to the desk sort of ruined the overall feeling of the otherwise nice and comfortable room for the price.
convenient to airport Air conditioner was very noisy and turned on and off all night making it impossible to stay asleep.
Our room on the top floor was beautiful, and perfectly comfortable. The staff was friendly and helpful, and the location was A+ for our event at the Grand Sierra. For the money, it was a great option for us! There was a little spotting on the bathrooms walls. Our room was missing a shower curtain when we got there, though the front desk was quick to fix it once we brought it to their attention. Overall the building seemed pretty old with some surface issues.
Kind of a scary area. Clientele a little scary too
I booked a standard king size room and it had a mini kitchenette.
Smell in room. Water damage on ceiling