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Friendly staff and excellent service. Breakfast was top notch! The bed was perfect!
We loved the amount of space we had in the suite.
The hotel was clean. Loved the alcohol reception and the free breakfast. The hotel was beautiful. I took my grand daughter swimming to the indoor pool and the water in the pool was very cold. Felt 50 or below in temperature. My grand daughter was shivering and unhappy because we could not stay. The jacuzzi was too hot for her to get in as she is only two.
The room service was awesome, staff super helpful. It was under construction at the time.
Thebreakfast was very good. And could be made to order. They were very few luggage racks available. And the staff did nothing to help you, even after being requested to do so, to help you find one. The elevator is under construction and so there are very long wait times to use the elevator. Lastly I reserved a room with two doubles and when I got there I was informed they didn't have to honor that and gave me a king instead.I had three adults in my party said this was less than ideal. The person who had to sleep in the front sitting room area was kept up all night by the music that was played in the atrium all night