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I had to change rooms twice when we arrived because they had given me a room with one bed and I asked for two beds. The second room was being cleaned when we approached it.
Comfortable hotel with a very friendly staff. Excellent location and great price. Every morning the staff would knock on the door waking me up to see if I needed anything. I could hear them knock on every door nearby...it was annoying as I like to sleep in sometimes.
staff quick and eager to help. no free water or coffee in room.
Fantastic location for getting around on foot. Within a few blocks there are plenty of sights and foods to experience. Friendly and helpful staff who didn't seem to mind my Spanglish. Facilities were well kept and quite spacious. It's definitely a modern hotel for a city with such history and colonial aesthetic.
Very stylish hotel, inside and out - including our room. Great facilities and excellent staff - friendly, yet professional and efficient.
The location was good, the rooms were clean and quiet and very comfortable Food was overpriced
Zocalo, museums, music, otdoor cafee
super quiet and very well organized, with staff speaking English as well as German, a comfort to foreign visitors no
The location of the hotel. The service was very poor. Many mistakes, too many for 2 nights stay.
very well located, clean... no free parking, no free wireless, brekfast poor
Very helpful staff and excellent location; modern and clean wit good size bedrooms/bathrooms, comfortable beds and free wifi. Good buffet breakfast and restaurant with plenty of choice. Noise coming from close bedrooms, better soundproffing needed, but a great hotel.