Our room was the perfect size and has a very nice kitchen area. The man at the front desk drove us in the shuttle to dinner because it was raining. The front desk staff were very helpful! Paying to park
Huge rooms, very clean, fantastic beds. Hair dryer was horrible. Using the room's central heating vent would probably have been faster. Parking is expensive ($20) but very easy to park with tons of spaces.
It is a new hotel and was spotless. The Staff was experienced and most helpful. The TV channels were listed, but there was no information about what was showing.
Extremely clean, spacious rooms (and a giant shower), and amenities that kept us comfortable and well-accommodated
I stayed here only because of the location. I needed to be in Shadyside. The hotel itself is okay, clean and safe. The rooms are large and well-appointed. The valet parking is not ideal: not just the cost, but having to wait for someone to bring the car and tip all the time. The food in the restaurant was not good at all; luckily, there is a Starbucks attached to the hotel and a Panera across the street.
Every single person on the staff was so nice, so courteous, and so professional. It really makes a difference. Our special thanks to John at the front desk and Matika, who drove us in the shuttle. The bed pillows. Too fat/full!!!