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Free breakfast, close walk to beach.
Everything was great, from the breakfast, to the room and the staff was fantastic. We were on our honeymoon and the staff upgraded our room for free and they even gave us champagne and a card. The breakfast was awesome, you had tons of options. Even the staff in the hallway greeted you. We always stay at the Hampton inn but this one was by far the best. If I had to complain about something it would be the elevators. They kept breaking down but they were serviced in a timely manner and it wasn't anyone's fault.
Had a great time! :gulf view room was great Tub broke but they fixed it quickly
Great location, clean, friendly personnel.
Everything was so close to the property . Ocean view was great . Hope to come again this summer . The breakfast facility was crowded and people would step in front of you and break line . The waffle area was the worst . One person cooking the waffles and the entire family ( 4-6 people ) would stand in a crowd around the toaster and would watch it cook . This blocked everything from others getting their food . After the waffle was toasted the groups would cheer and make a mad dash to break in front of people . Hectic everyday . We were there 4 days . Same everyday .
The staff was great and the location was really nice.
Great hotel. One of the managers on duty "Trentacles" was on spot with his duties and was always attentive. Elevators were very slow and no AC in them but it wasn't horrible.
We are locals but had never stayed at this particular hotel. We were pleasantly surprised. Would not stay here in the summer due to location right next to Casino Beach - would be too crowded.
The hotel was clean and well run. Staff were friendly & helpful when required. It was always quiet at night, and the parking facilities were more than adequate. The breakfast provided was also adequate. Was difficult to find a decent restaurant in the vicinity, and the ones that were in the close vicinity were expensive or not very good. Having to leave the area meant a tollbridge had to be utilized each time, and the drive is a bit long to get anywhere. The prevailing attitude appeared to be targeting younger people rather than business types.
Wonderful friendly staff!!! Nice hotel with nice amenities! Elevators were terribly slow, but if that is my only complaint then this was a great hotel!
Construction in front of hotel making front entrance unavailable. Also dust in garage and on autos from construction project.
Friendly staff, very clean lobby, and rooms. Amazing view of the gulf. Beds were very comfortable. The pool and tiki bar were closed for seasonal purposes.
Staff, rooms, location, free coffee, Pensacola Although it rained everyday, hotel and trip was good
Beautiful hotel In a great location. Good food in hotel and nearby. I felt like I could hear every door in the hotel slam. And they do slam! I could also hear a baby crying from another room. The walls are very thin so if you need quiet to sleep, this is not the hotel for you.
view kids in pool with bar
The spacious rooms and the shower stall in the room the coffee machine located in the bathroom
Location Dirty room,dirty pool,fat people and latinos
The location was the only positive aspect of this hotel. The room was not very clean it had an odd odor as well, floors were gritty, not many toiletries available.
Great location for a great price!
Better than the last time we stayed. They are in the process of remodeling their rooms so our room was cleaner than it was on our last stay here. They should have updated the mattresses in the room when they remodeled. Their still doing some remodeling, therefore the noise woke me.
Close drive to beach. Facilities in good repair. Clean but old. Friendly staff. Too expensive for an older hotel. Phone didn't work.
Bathroom door does not close, exhaust does not work,noise from other room very audible