On checking in and without asking for it, the staff upgraded our room from a Studio to a wonderful 1 bedroom and we were pleasantly surprised. The grocery delivery was in our room and was super convenient not having to go to the grocery and take our precious time away from the slopes. Wonderful facilities for our ski trip, with the pool and spa on the same 3rd floor level which made it super accessible to use after a long day of skiing Park City and The Canyons.
The kitchen was nice with full size appliances. Jetted tub was good. Fireplace was a nice touch but we didn't bring our own fire log so we didn't use it. Carpet was dirty. The bedding was old and the 2 bed pillows were small and lumpy. The toilet would barely flush. Internet coverage was not great. The room had fresh towels on our second day and they emptied the trash but nothing else was cleaned. The pool and hot tub were full of unattended kids so we didn't use them.
location, parking, size of the room little old, the heater was a little noissy at night.
leaving We showed up at 730 (too late, I guess). We were locked out of the hotel. I spent the next 30 minutes figuring out how to get into the building. We never saw any staff the entire time. The shower did not work properly. There were instructions in the room to leave the thermostat above 70. This led to a really uncomfortable night. We did not sleep well. I cannot believe that Kayak gave this place a good review. What the hell did we pay for?
Great place to stay for a mountain biking weekend. No curtains on window and blinds don't block any light. I have a hard time sleeping when there is a lot of light.
No frills but clean and comfortable 10am check out not so friendly