Freindly and helpful staff, comfortable bed A couple of noisy rooms above our room
It was very comfortable and relaxing, and its easy access to entertainment.
Bar open till late. Useful as we did not arrive till 11pm First time I have used an Express and didn't realise that there were no cooked meals available
Comfort,cleanliness, generous size of the room.It was a good choice this hotel,not only because of the prices.
Straight forward. Better than a Travelodge but not as 'posh' as a full blown hotel. Good breakfast and very pleasant staff.
Easy check in; helpful staff;clean & comfotrtable reasonable access to eating places and leisure facilities I thoughtr it would be easy to find following the football signs, but they were not as clear as they could have been in busy night tme traffic
ease of everything, uncomplicated. not the hotel, but the 4 question survey is actually, 11!
Good hotel, with breakfast included with room. Friendly and helpful staff. Parking available. Can get a bus from the Kassam stadium to go to Oxford city, the hotel is adjacent to the stadium [make sure you get the right bus or expect 20 min walk back to the hotel on return journey]. Room's led lights not really strong enough to read by, though ok for relaxing. Wake-up service/clock, local radio/TV services available in tv unit, very clever. I found it a problem to operate [handheld controller difficulties] and no infomation card available to understand service. No evening meals facility only bar, though takeaway can be ordered [pizza, indian or chinese]. I query the honesty of the booking.com website as I noticed there was loads of rooms available, the hotel has 3 floors, and not many people about during my stay and wondered why I only got my room via a cancellation? I recommend customers to contact the hotel directly for prices and available dates; its a big modern hotel.
Clean, functional. Proximity for business visit Lack of light in bedroom and poor quality breakfast. Not good value for money given quite high budget hotel cost.
Excellant breakfast. Preferred the shower cubicle to the usual shower over bath. It would have been nice to have been able to have an evening meal at hotel.