Room was excellent with good bathroom fascilities and service to and from Zurich airport excellent
driving directions from airport need much improvement vis-a-vis construction on road
Convenient for the airport. Frequent, scheduled, free transfer bus. Clean, well equipped rooms. Good restaurant choice. Friendly staff.
Friendliness of the staff The second date of my stay the room was more expensive and not as nice as the previous date
Stayed here many times - can't fault it.
Breakfast buffet was expensive, and if there was a way to have something simple (like coffee and an egg) and avoid the cost of the buffet, it was impossible to figure it out.
This what you expect from an expensive airport hotel, good facilities and service. They lenr me a power adaptor due to the odd Swiss power points. I didn't like the shared table in the restaurant at dinner time because I hadn't booked. Breakfast, parking and internet were all expensive.
A very comfortable hotel . The rooms
The hotel is convenient for the airport and in particular the shuttle bus every 15 minutes is good. Like most airport hotels I think it is overpriced for what is generally a very short overnight stop.
Welcome drink, hotel bar & restaurant, ambience of lobby Bed not very comfortable for us - room too warm
The hotel is clean and modern with a friendly multi lingual staff. Proximity to the airport is ideal with only a 5 minute tram ride. Overall a good hotel for layovers. The room was extremely small. There are no mini fridges available so the lack of an ice machine along with limited breakfast options was a bit underwhelming for me, especially for the price.
De ansatte var blide og flinke. Baren var hyggelig og profesjonell. Systemer med valgfri og dyr betalingspliktig frokost er ikke bra og gjør meg negativ til hotellet. Frokost skal være inkludert Se ovenfor.
alt for harde senger
Closeness to airport, with shuttle... Friendliness of staff dinner menu and chopices were small
Near airport AC Free shuttle bus to airport Tired and tattered rooms parking 29CHF per day Expensive food and bar Very tiny bathrooms Shower that shoots water in room and on floor Uncomfortable beds Noisy rooms No wifi in rooms
We were pleasantly surprised when we decided to go for a walk and went to see what the jogging route was about. It's stunning. To have an area like that to walk or run round, literally on your doorstep, was wonderful.
Coffee set in the room would be appreciated
I liked the proximity to Zurich Airport and the fact that there is a courtesy van that takes you to the hotel. The courtesy van was uncomfortable and shabby, and there was a hot-air vent that made the trip from the airport to the hotel very uncomfortable because the weather at the time was very hot and humid. I found the dining facility pretentious and overpriced compared to other restaurants in Switzerland. The wait staff was poorly trained and made numerous errors throughout the meal. Our room was comfortable (particularly the bed) but rather small and dark for a so-called superior room. Only one piece of soap was available in the bathroom, for both basin and tub. I had stayed the Zurich Hilton ten years ago and remember it as a luxurious, first-class hotel. Its current version is undistinguished and overpriced.
location. Long wait for the hilton shuttle bus from the airport (35 min). Bus Schedule not reliable.
Short shuttle ride to airport. Availability of shuttle.
modern, design interior, free shuttle service to the airport, very friendly staff, good food in restaurant
Very good location, easy to get to and from the airport, as well as into Zuric, and it was great to be able to walk in the countryside after being stuck in a plane for many hours. Why no tea / coffee facilities in the room? It makes a big difference especially when you cannot sleep at 3am.
The location - near the countryside
Breakfast was excellent although you had to pay for this on top of the room rate. Excellent free shuttle bus runs every 15 to 20 minutes between the airport and hotel. Breakfast finishes at 10:30am. The rooms are a little tired looking in terms of decor.
godt plassert, mulig med parkering,fine rom og fasiliteter små rom ,litt høg pris
Finn beliggenhet, god service, god mat og hyggelige lokaler. Velgig små rom
The location, the room and the bathroom. Our room was located over the bar facing the buisiest tram stop. This caused a bit of noice. However, the hotel is great with wonderful interiors. Good food and very helpful staff. We would absolutely return but next time, to a different room.
Beliggenheten er veldig sentral og det er bare minutter i gå avstand til restauranter, butikker og barer. Frokosten må betales i tillegg til prisen, som fra før er rimellig stiv. Frokosten var ok, men personalet var lite opptatt av gjestene
Bra beliggenhet. Nei
Location was easy to get to the tram , room was typical european style room. Breakfast was super expensive , two cups of tea or coffee was 10 dollars. they had no converters to change the voltage to 115, to charge my phone, they rent them if they have any for a 20 dollar deposit
The coffee machine did not work. The noise air conditioning fan in the room could not be turned-off
I loved everything about this resort. I'm from Los Angeles CA and consider myself well traveled who frequently stays at 5 Star Resorts both in Europe and the states. I have nothing negative to say about the resort it is indeed one of the best in the world!
Spa Expensive dinner
is just great
Amenities in the rooms and the bathroom. Also very nice bath salts. Rooms were small for the price paid.
Spa and view on Zurich! Nice room and lobby! -
Ligger godt plassert ved jernbane, kunstgallerier, og shopping gater. Mange gode restauranter i nærheten. Litt kjedelig restaurant
Hotellet ligger i Bahnhofstrasse som er hovedgaten i Zurich og således har du nærhet til handlegaten. Restauranter og alt det byen har å tilby ligger i gåavstand. Vi fikk feil rom første natten. Etter en diskusjon fikk vi reduksjon i prisen som følge av det. Det er et hotell som har sett sine bedre dager når det gjelder vedlikehold.
Dyrt, men på helg og utenfor toppsesong, prisgunstig,veldig god beliggenhet, topp service/mat. Bestilte Taxi for reise til lufthavn, fikk uten valgmulighet Hotellets egen Mersedes med Russisk sjåfør, 5 Swf. høyere pris en normalt og kunne ikke ta imot kreditkort som alle vanlige Taxis!!
extremely cozy and stylish design in room and in the hotel facilities No. If room rate could be less expensive.
the location i was excepting more modernity and better service...
One of the best hotels in the world. Highly recommend the Junior Suite. The food is amazing, and the service is second to none.
Atmosphere and service during breakfast
the hotel is very nice, the breakfast is excellent. The price is a bit too high for accomadation.
Expensive but delicious breakfast Although we booked the room for three people, we were only provided with room items for two people, e.g. two chocolates!, two cups, drinks, towels. We were not provided with information about bedding for the third bed. I had to ring reception twice about this problem. Each time I was told that someone would sort this out right away. Eventually we discovered bedding ourselves in a cupboard and a staff member arrived andpresented us with an extra plastic beaker. I notice that other people have made similar remarks about this hotel.
The quality of the hotel, clean, good attention, and comfortable rooms The location (it must be clearer that is in the center of an industrial zone...) and breakfast price.
nice hotel to stay with
The staff were helpful and courteous. The complimentary breakfast was amazing, especially as an American who enjoys breakfast! The rooms were very inviting and comfortable.
Quality of service
Close to the location that I needed to be at. Had to change room; badly leaking sink in bathroom; much much too expensive!
Near the city center. No air-condition and the refrigerator is not work. And the gay in the reception use my credit with permeation from me.
the location of the hotel was good and near from the city have good space for parking , also there was a good sofa for sleep third person ther was children play ground in hotel hall . nice garden parking for the hotel was not free parking you have to pay 29 swiss frank per day , construction area around the hotel
It's not a 4 star hotel but maybe a 2 star! The cleaners came twice in the room when we were sleeping. Quite rude. The staff was not helpful. The swimming pool was very small and very cold. The rooms were very budget. And in addition to that even if we did not have breakfast, they presented us a bill in which someone gave our room number (without controlling chf 52!!!)... very disappointing!!!
The friendliness of the hotel staff Very small room for the money. Not even (real) space to place the in room breakfast
Nice hotel albeit a bit run down. Staff not very attentive (forgot taxis, slow in serving etc). Not 5 star level. Overprized.
location for the price we paid, it was a really small room
stuff was friendly it's nothing so special u would expect form "de lux" hotel
We like the service of the hotel, the good location and the beautiful view of the lake. we didn´t like there are only one front door that open directly to the corridor and we listen all the noise of the neighbour door.
Loved the balcony with such wonderful views. Definitely, the highlight of the entire hotel. Good buffet breakfast with great view from terrace dining room. didn't realize it was a "tour" hotel. Food was expensive and not good. Drinks highly overpriced and severed in tiny glasses. Hotel really needed some "updating". Air conditioning in our room didn'twork, but it was repaired.
the location , the staff and the service. there is no swimming pool and spa.
exelent view of the lake the shower in the bathroom had a very poor flow.
Lake view facilities at most of a three star hotel of the 1960s. Highly overpriced for quality offered
Hotel staffers were excellent; helpful, knowledgeable, friendly. Quality of beds/linens/bathrooms/guest rooms/ public rooms wonderful. overpriced room service menu
rooms and service decoration
The friendliness of the staff and the birthday card, champagne.
Fantastic boutique hotel, very stylish & comfortable with really friendly staff. No restaurant available.
yes, it`s expensive but the hotel is pure class.
I like fitness,eating,room service. I like every things in this hotel.
Attitude of staff, room layout, amenities.
Seen many nice hotels and this is one of the best.
It's in the middle of the city. For this high room price, the breakfast should be included!