Friendliness of the staff, the quality of the breakfast and the clean room.
excellent quality fittings facilities and staff
Homey design hotel in an excellent neighborhood
parking, closeness to city center only managed to sleep for two hours during the night since loud snoring in the adjacent room disturbed me. noise came through communicating door to next to my room which is apparently not isolated enough
friendly, helpful staff. good location vis-a-vis city center, small, family run like hotel. no aircon, which will be a problem during the summer
Location Expensive, Bar assortment sub-standard,
Efficiency of staff. Value for money. Very small lift.
Location and service room has abit too much furniture in it
The staff was friendly and the room was spacious. This was definitely not a business hotel. The room decor was old and out of date. The beds were soft and lumpy. I asked the hotel staff to fax a document for me and it took 2 day to go through. Most disappointing though, upon arrival I double checked with the hotel that they offered dry cleaning, dropped of my dry cleaning and confirmed exactly when I could expect it to be ready. Then, on the day it was supposed to be ready I was delivered two packets of laundry: one a pile of dry clean only cashmere sweaters that had been washed in the laundry and are now ruined. And two a rumpled bag of skirts that had not been dry cleaned at all with the explanation that "dry cleaning was not available." I will never stay in this hotel again.
Enkelt å finne shuttle-buss til hotellet, god standard på rommet, effektiv betjening Flystøyen begynner kl 06 også lørdag morgen, og var noe høyere enn forventet. Men det er akseptabelt så lenge det er et airport hotell.
effektivt mht beliggenhet, service og fasciliteter
Location was easy to get to the tram , room was typical european style room. Breakfast was super expensive , two cups of tea or coffee was 10 dollars. they had no converters to change the voltage to 115, to charge my phone, they rent them if they have any for a 20 dollar deposit
The coffee machine did not work. The noise air conditioning fan in the room could not be turned-off
Elegant and with all modern facilities Toilets dont have locks
good room concept, smoking and non-smoking rooms available, spacious bar too expensive for its quality. not really efficient front desk (did not bring up items to the room as requested, but left them without notice at the front desk). when room was cleaned, full ashtray was not emptied (!). ridiculous charge for 5 min stirring (not cleaning) of 1 jacket and 1 pair of trousers: CHF 76.-
Room rate at CHF660 outrageous. Hotel not worth it. Restaurant closed on my Sunday night stay; having to walk down the road to find place for dinner not acceptable at that room rate.
The atmosphere of the hotel is great, as all the other Hyatt hotels. Actually I chose Hyatt because I have never been disappointed by this chain.
spacious rooms, room service and quite atmosphere at the lobby staff should be more attentive
In general every thing good and staff are very helpfull. No.
excellent service nothing
The design. I was not provided a non-smoking room as requested so I dislike the smell of cigars and cigarettes in my room during my entire stay.
The breakfast buffet and the clean air with the many walking trails. No teamaking facilities
Very satisified. Loved the view of the city and the feeling of being away from it all. Enjoyed the train ride from the city to the hotel. Staff was very helpful and willing to please The walk up a very steep hill to reach hotel
Nice view of mountains, lake and city from the 'top of Zurich'
Beautiful setting, modern rooms, friedly staff Isolated and a little hard to get to from the city - you need to clid 10 minutes by foot from the train station, and no train after 11:30 pm to retur you from the city to the hotel.
The hotel was up on a mountain with fantastic paronamic views of the city below. For someone who's never been to Zurich it's the best place to start seeing the region.
Excellent location, very modern & clean rooms, good food uphill walk from station in inclement weather
Place is fantastic. Surroundings are wonderful, convenient for hiking.Very good restaurant. Bathroom design is inconvenient, it is surprising for this hotel class
Very clean, friendly staff, excellent restaurant was difficult to find, directions to the hotel were not very clear, i.e. it was not immediaely clear that S-Bahn must be used to get to the hotel.
Marvelous wiew..but it is a usually 4 star hotel parking situation, missing information about reaching the hotel by car
Hyggelig personale, bra frokost, meget stille for rom som vender mot bakgården
Frokosten var bra. Grei beliggenhet. Røykfritt rom. Ikke for dyrt. Nei
Vi likte spesielt godt den hyggelige damen i resepsjonen som gjorde at vi følte oss hjemme. Beliggenheten var super og sengene gode. Kort avstand til det meste.koselige rom selv om de var små. fint med gratis mineralvann og kjøleskap.Man føler seg velkommen her. Det var altfor liten frokostsal hvor man til tider måtte stå å vente for å få bord. Det var heller ikke aircondition på rommet selv om det sto i annonsen ved bestilling, bare en bordvifte som absolutt ikke er det samme. Vaskelig og dyr parkering så det passer best uten bil.
Stille og rolig lite hotell. Fantastisk beliggenhet midt i gågata i gamlebyen.
bra rom og bad i forhold til prisen. midt i kjernen av gamlebyen og kort avstand til togstasjonen er et pluss. frokosten var også bra til å være et trestjernes.
Rooms were large. Price was reasonable for Zurich. Shuttles to and from airport were frequent (use Movenpick Zurich airport shuttle bus). Trains to Zurich also frequent, but with about a 10 minute walk to get to the train statioin. Hotel is a cross the parking lot from Movenpick hotel, and check in and check out is administered by them. It's only a small inconvenience, that is reflected fairly in the room price. I'd stay here again.
Bra beliggenhet til rimelig penge
At hotellet tar den prisen som er avtalt.Fra dere var det oppgitt 495,00 Fr. Regningen lød på 510.00 fr. Bør vi vurdere direktebstilling til hotellet (hotellene) senere?
Den sentrale beliggenheten Ansett personal som liker sin jobb, dvs å yte service! Vi ble uhørt dårlig behandlet av nattresepsjonisten. I tillegg var prisen latterlig høy i forhold til standarden.
Rent og ryddig. Ikke for mye trafikkstøy. Sentral beliggenhet både med hensyn til adkomst og med hensyn til shopping/besøk/uteliv.
rent og greit Harde senger, for høy pris
Lake view facilities at most of a three star hotel of the 1960s. Highly overpriced for quality offered
location for the price we paid, it was a really small room
Hotel staffers were excellent; helpful, knowledgeable, friendly. Quality of beds/linens/bathrooms/guest rooms/ public rooms wonderful. overpriced room service menu
the location , the staff and the service. there is no swimming pool and spa.
stuff was friendly it's nothing so special u would expect form "de lux" hotel
exelent view of the lake the shower in the bathroom had a very poor flow.
Nice hotel albeit a bit run down. Staff not very attentive (forgot taxis, slow in serving etc). Not 5 star level. Overprized.
The friendliness of the hotel staff Very small room for the money. Not even (real) space to place the in room breakfast
Loved the balcony with such wonderful views. Definitely, the highlight of the entire hotel. Good buffet breakfast with great view from terrace dining room. didn't realize it was a "tour" hotel. Food was expensive and not good. Drinks highly overpriced and severed in tiny glasses. Hotel really needed some "updating". Air conditioning in our room didn'twork, but it was repaired.
We like the service of the hotel, the good location and the beautiful view of the lake. we didn´t like there are only one front door that open directly to the corridor and we listen all the noise of the neighbour door.
the location of the hotel was good and near from the city have good space for parking , also there was a good sofa for sleep third person ther was children play ground in hotel hall . nice garden parking for the hotel was not free parking you have to pay 29 swiss frank per day , construction area around the hotel
The staff were helpful and courteous. The complimentary breakfast was amazing, especially as an American who enjoys breakfast! The rooms were very inviting and comfortable.
The quality of the hotel, clean, good attention, and comfortable rooms The location (it must be clearer that is in the center of an industrial zone...) and breakfast price.
nice hotel to stay with
Expensive but delicious breakfast Although we booked the room for three people, we were only provided with room items for two people, e.g. two chocolates!, two cups, drinks, towels. We were not provided with information about bedding for the third bed. I had to ring reception twice about this problem. Each time I was told that someone would sort this out right away. Eventually we discovered bedding ourselves in a cupboard and a staff member arrived andpresented us with an extra plastic beaker. I notice that other people have made similar remarks about this hotel.
Near the city center. No air-condition and the refrigerator is not work. And the gay in the reception use my credit with permeation from me.
Close to the location that I needed to be at. Had to change room; badly leaking sink in bathroom; much much too expensive!
It's not a 4 star hotel but maybe a 2 star! The cleaners came twice in the room when we were sleeping. Quite rude. The staff was not helpful. The swimming pool was very small and very cold. The rooms were very budget. And in addition to that even if we did not have breakfast, they presented us a bill in which someone gave our room number (without controlling chf 52!!!)... very disappointing!!!
Quality of service
Location is good, tram station is right outside the hotel, it takes 10-15 mins to get to the centre of Zurich. Single room is tiny, the mini bar is empty, not even a bottle of water! In order to get to the elevators you have to climb some stairs, I had quite a big suitcase and was not oferred any assistance, the concierge was just staring at me while i was struggling on my way up.
it was a very good stay except 2 refregrators did not work and i had a problem with my medisin it should not hapen
Easy access to the tram system. Excellent location within Zurich. I went with a group and for some reason my mini-fridge was busted, not really a problem.
Good service, clean and comfortable Noisy traffic!
The hotel does not look like worth 4 stars... there was no air conditioning...
Close to the Tram No airconditioning, it was really hot. Must be good in the winter though.
It comfortable~The staff is kind and helpful It just a bit expensive....
Directly located on main transit lines with quick access to center of Zurich. Great breakfast. Rooms, as in most mid range European hotels tend towards the small size.
The breakfest was perfect
Wi-fi, although available, was subject to a charge
The location is good, not far from the waterfront and main train station. Although nothing they can do about it, construction in front of the hotel. It was a chore finding how to get to the hotel and to part with a rental car.