Worst cell and internet reception
Love the pool and the view of the beach! Everything was clean! Couldn't take food outside to the pool or a cooler. Security guards were annoying on that.
Excellent pool bar service! Rivals sports bar service on both visits was BRUTAL! Stay at the other bars on property or go somewhere else. You will be glad you did.
The location and beach access. Hotel was beautiful and comfortable. Construction didn't take away from beauty of hotel. The resort fees. Just include in price up front.
Nice people and when things weren't right they made it right.
Location of the hotel is great, beautiful pool and patio, Great staff overall. The hotel is under heavy construction switching from Westin to Hilton So if you like the sound of pile drivers at 6h00am every morning.... Nothing was told or specified when we made our reservation that the hotel was a construction site!!! Not professional at all!
THE beach, the room, the lobby I was charged for everything! Even charged for receiving a delivery package. At the end, it ended up being a very expensive hotel.
Pretty location and the facilities are nice. The room was clean and comfortable. The staff and operations were a hot mess. Ownership has changed and it was as if every employee there was on their last day of work. The checkin was a mess, the billing was wrong three times, the beach was nearly impossible to get help with chairs etc. the place is on a steady decline. Find somewhere else to stay for that kind of money unless they get their act together. We recommend the Palms in Miami beach! Same price but 1000% better on customer service and style.
They aré remodeling all the hotel, so all services and features are not available
Excellent location, very nice pools and grounds, nice bathroom and comfortable beds, good TV selection, wonderful beach. Part of the hotel is under renovation and we could not go outside to our balcony. They were all locked and dirty from the reconstruction. We have stayed here about 5 yrs ago and everything was perfect. Everything is still very well kept ,but the hotel is starting to show signs of wear. So, the renovation is on time. Finish date is Fall 2016. I can't wait to see it. We will be back. Hotel very crowded and busy this holiday weekend.
Pool area is fantastic, beachfront hotel and staff were accomodating and most of them freindly. very expensive to buy anything at the hotel. Room was not perfect but the beach view was memorable!! Worth the extra $$. There was no free wifi even with the pricy room! not acceptable these days.
Decent wifi. Room was comfortable and quiet The room seemed a bit old. Could use refurbishment. The extractor in the bathroom wasn't working
Rooms are very clean
Nothing It was a pimp hotel , drug house! They had about 5 pimps and hoes all night in the lobby the housekeepers are rude they barely clean and want you to leave the room so they can put the SAME sheets on the bed sweep and lift the toilet seat up so You think they did something NEVER AGIN
I was impressed rooms extremely ckean. Hotel personal very pleasant. Nice hotel for your money. Needs an updated ice machine does not look very clean and ice comes out watery.
The breakfast wasn't too bad my kids enjoyed it. There were random people alway hanging around in the lobby and out in the parking lot. I'm assuming that they live there. Each morning it would smell like weed in the bathroom I don't know if the people next to me were smoking it or what.
Housekeeping was accommodating. Location/neighborhood. Safety is not on my list.
The bed was very comfortable. The first night there I walked out of the elevator into a huge cloud of pot smoke and several highly intoxicated people running and yelling in the hallway. As my stay progressed I learned that those "guests" had actually been living there in the hotel for some time. The staff did nothing to take control of the situation. Furthermore, in the evenings, there were several people just hanging around outside the buildings... I felt very uncomfortable any time that I had to go out to my car or to dinner...
The hotel is well located, but has an unpleasant odor. With some problems in the bathroom which were then fixing. On the other all right
It was located a few miles from my shool, which was a big plus for me. Parking lot in front of the hotel. That is about it. Internet service was very inconsistent and slow throughout my stay (and I stayed there for 5 days). Water pressure in the shower - weak, while the temperature of the water was flactuating during my shower. The sheets barely fit the bed and would consistently come out, which was annoying to me personally. Choice of TV channels is poor. No ESPN. The little fridge in the room barely keeps things cold. Cooler and ice did a better job for me. Bottom line is that it is a relatively cheap place to stay. A roof over yournhead and a bed to sleep on. That is it. And be ready to do a lot if sacrifices.
Olía a mariguana
Smelled horrible. Grime on floors. Crackheads fighting in other rooms
El tamaño de las habitaciones, limpieza y comodidad de las camas. No controlan el fumado de marihuana en las habitaciones, al menos en el 6to piso. Desayuno poco suculento.
Not much The facility was extremely dirty. The one upside was the location that it had a pool on the beach and even that closed at sundown. The door had a mag card key slot that didn't actually work, we had to use a hard copy key to go in and out. We also had to manually lock the door each time we came in and out. there was a room next to us that was empty and really creepy with a big pad lock on the door. Everything was very outdated, the grout in the room and bathroom was dirty and almost black. The valet was $20/night on top of $15/day resort fee on top of nightly rate and the valet took 20-30 minutes each time to get the car. The staff were pleasant I had no complaints about that but overall the facility was just outdated and did not live up to the photos online.
Water front intent as it was built Our first room pest problem noisy Ac rattling water pipe leaking toilet and more Totaly out dated second room pest multable ant roach leaking shower second day we could not turn on to shower arrogant house keeping noisy Ac furniture and doors falling a part pool staff arrogant and don't know how to handle some guest have zero understanding others disrespect female we have to call security to handle just do your self a favor stay a way
The location is excelent The Check-In hour at 4:00pm its too late!!! and Check-Out at 11:00am... that's a rob!!! Most hotels have their check-in around 1:00 to 3:00pm, and the check-out at 12:00pm...please fix that!!! ...and above that, a bald man in the front desk was very despot and conceited. Nobody wants to return with that man.
There is absolutely nothing positive about this hotel shy of possibly where it is located. It is delapidated, outdated, dirty and staff are rude with the exception of the bellman. In all my years I have never stayed at a worse hotel.
Right on the beach, nice hotel, great view. Most of the staff are very friendly. There is no parking and you have to valet your car. The valet's aren't very nice especially when you have to get your car back.
The only thing is good for this hotel is location. Hotel is old, moldy bathrooms, windows that are not secured, on a windy day feels like windows will fall off, and you can hear the wind at night, which is loud. You pay for your stay, yet if you want to use lounge at the beach, they charge you additional $30.00 fee daily per person which is not included in hotel fees, I feel this hotel is a rip-off.
Very friendly staff. Complaints are fixed promptly. Two cons: there is no ventilation in the restroom and the windows cannot stay open – had to prop a container to hold the window up.
Not worth 200 for one night
The beach access was perfect. The pool was clean. how is this a resort? They charged $15 for a resort fee, for it being a regular hotel. The were only 3 elevators and it was packed everytime. Room service is unheard of there. The room had a tv stand that fit one of those tv with the big back. Like really? Bathroom was cramped. Oh, and you have to pay the $20 for the resort valet. Smh. Not good.
We liked being on the beach. The Bell hops were very helpful and prompt. Food was bad and expensive. Room was loud, stinky and tiling was bad enough to stub your toes on. Additional 'resort' fee and valet charges made the place $35 more expensive each day than the base price implies. They gave us a first floor room for our anniversary with no view and loud noises on the roof. Don't stay on the 1st floor.
Beach front hotel with easy access to the water. Valet only parking for $20 a day, charged for breakfast with tip included ($32 for 2 of us). Incredibly dirty and outdated, furniture was broken. Very loud, lobby bar overpriced and served obviously drunk patrons.
Everything The cleaning lady would come very late in the afternoon
The sense of continuity -- this is an old-school timeshare condo, in contrast to the giant glitzy high rises around it. Relaxing and unpretentious rather than glamorous. Surface parking instead of valet. Access to the gorgeous beach and a nice swimming pool. Grounds are nicely landscaped. A lot of businesses within easy walking distance, including restaurants, bakeries, drugstores, etc. Nicely equipped kitchen so you can actually buy groceries and eat there instead of going out all the time. Layout of the unit was a bit odd -- mainly, the bathroom was difficult to navigate since the door had less than an inch of clearance in front of the toilet, and there wasn't really enough room to hang up towels. Our coffeemaker blew up when we tried to use it, though the maintenance staff was very prompt in replacing it. The exterior trim of the buildings -- doors, windowframes, railings -- looks a little battered.
Construction next door
Nothing Beds were very uncomfortable and we never had warm water water pressure was horrible and I found cockroaches in my room
good location. walls very thin; construction noise next door. wifi was spotty
Location is excellent with great access to public transport, shops, food / restaurants. The room and hotel is old but was clean and comfortable. If you are looking for a high end hotel this isn't for you. If you want value a great Base with clean accommodation you will love it. It can be busy at weekends with a lively local following
Leaving. The lobby was fairly presentable. The maintenance man seemed nice. From the beginning, nothing matched our expectations. The place looks NOTHING like the picture above. The area is beautiful, the property's sign only has Days Inn visible so that we drove past it at first. When we finally made it into the "valet" stand" the person slouching there in uniform ignored us for five minutes even tho he was 3 feet away. When I finally lost patience and asked him for help he looked at me as if I had two heads. His colleague then showed up and together they explained that I needed to go to the front desk and check in first. I went inside and the clerk was on the phone berating a customer. When she eventually acknowledged my existence beyond rolling her eyes at the person she was speaking to. I went up to the room with my wife in the tiny elevator and the ancient stained carpet, dirty stained walls, sagging beds and moldy refrigerator were so repellent that we immediately asked for a refund. We got none. To add insult to injury, the valet refused to get our car, instead he just gave the key to my wife and then tried to prevent us from leaving. Our experience was horrible; the disgusting pigsty room, the vile, foul mannered, hostile staff, and the property's has the general ambience of a crime scene from a TV police show. Ick
The waterfront location is great and can't beat the price. The hotel itself is old and not lux at all, mostly families staying there. There's nice tiki huts you can rent on the sand and a restaurant with decent pizza and burgers and a small bar ($11 for 2 beers). It's ok as far as cleanliness but don't expect too much from the staff, it was hard to get extra towels. I was charged an extra $70 on top of my reservation for $12/day self parking, and a $13/day resort fee, and a $23 room upgrade for a kitchenette. I wouldn't have minded if it wasn't that we practically had to beg for extra towels and the pool was always so dirty I didn't want to let my 7 year old go in it.
Location The hard bed, tiny handheld showerhead, no main showerhead, the front desk would not let me check out late - I ran a marathon and would have loved to come back to the hotel and shower before my flight instead of having to wait until getting home. Rude staff - they knocked on my door early in the morning 1 day before my check out day and asked if I was checking out. Never will return!
Was not hit with all the secret fees that Miami hotels are famous for. Honest, clean and consistent with what was promised.
They were booked out. We could not stay there. Very unfriendly.
The rooms were great Paying 25 bucks to valet everyday was ridiculous.
Excellent location and very nice hotel. We really enjoyed our stay at the Crowne Plaza. A bit pricey to eat at the hotel.
The pool area is very nice & it overlooks the intercoastal waterway. Cool little Tiki Bar and wonderful staff. I do not think it was clear the beach is not any easy walk from Resort and you can barely see ocean, ocean view rooms, very misleading. If I stayed there again, I would stay in a room that overlooked pool area/sound side. If you are not an beach/ocean lover, it would be a great place for you.
Very clean room. Very helpfull staff. Beach is across the street. Great location to restaurants.
Across the road from the beach. Room was clean. The pool on the waterfront was cool. Water taxi came to the hotel and was only $26 for an all day pass. The noise from the elevator. Only 3 doors down but still was quite loud. Area was away from the bars and restaurants. Needed to get an taxi to most places.
Approx. 300 meters to the beach, nice pool area and situated to a "river" with a very nice view from our room. Rooms are large.
Very big rooms. Each room has a balcony & a kitchen
The room was spacious and clean. I also liked that there was an exercise facility on site. I was attending a conference at the Westin and the Crowne Plaza was very close to that (walking distance) and the cost was half the money.
Good for the Money to much noise from neighbor rooms
Elizabeth the front desk person was excellent room was not ready at check in. location.. no beach access
The staff was super friendly, they recognized me by name every time I walked in the hotel. It was just a girlfriend and I staying here during our college spring break and we felt extremely safe while staying here which is important for a couple of females when in a place they have never been before. The pool area was somewhere we hadn't planned on using much since the beach is so close but we had some windier days while visiting so the pool was the perfect solution since it's more protected from the wind. The hotel is only a short walking distance from the boardwalk, restaurants, and Walmart so you have lots of stuff right close by if you don't have a car and don't want to pay for a cab. The hotel is also one of the stops for the water taxi so that can also get you most of the places along the board walk using that. The $18 self parking fee per night was kind of ridiculous to me. I loved the fact that it had a security gate although people could still walk past it. The self parking area didn't have a side entrance so you had to walk back around to the front of the hotel which wasn't that far of a walk but what bothered me the most is it wasn't well lit area. Other than that though, we had an overall great stay!
The staff here were great,especially the cleaning crew. I did not like paying $17 a day to park my own car.
The staff were very friendly and helpful. The Air Con was very noisy in both rooms. The pool bar only stayed open until 5 pm. I would have liked to sit outside to have a cocktail in the evening.
It was a great experience ! Good service
Balcony view was amazing. Friendly staff and great location right on the beach.
Nice place to stay, very clean, confortable, and friendly. Well you asked so here goes...I think it should be c/o for guest and the beach too, especially in all the heat we are having.
not much. expensive - have to pay on arrival for whole trip and even sunbeds outside. poor service. dated. Hated it.
Have stayed at hotel for past 20 years. Enjoy staff, location and character of the property. no
Aire acondicionado sin termostato. manual. faltan cajones para ropa.
The rooms were large and clean; nice pool and beachfront access; walking/biking trail next to beach was great Room service and restaurant service do not begin until 7:30; would have liked coffee maker in the room for early risers
I liked the convience of resturants and shops. the cost of parking $18.00
Beautiful quiet hotel in nice neighbourhood, direct acces to the beach! Pitty there were renovation-works going on. When that is finished everything is perfect! no
Cleanilness, staff , and no crowds. No.
It had everything we needed. Was walking distance to a good Italian restaurant and a diner. The bed spreads. They had made a good effot with the decor, butth e spreads were dingy.
The people were friendly. The door opened out instead of in. The soda/water machine was not filled.
Went out and had a truly disgusting meal at a nearby Italian restaurant then went to bed. Air conditioning units were very noisy
The hotel is relatively near the airport and the cruise port terminal and runs a free shuttle to both. It has a very run down feeling about it - rather miserable and dark in the rooms with little lighting. Bathroom very dated.
Proximity No parking smelly room hot water don't work
we really enjoyed the secure privacy,the continetal breakfast was good a little fruit added would clasified it as excellent.fhanks no
I stayed there as my connecting flight was a day later. Free Airport-Shuttle. The hotel was nothing special, but great for the price. Everything seemed to be clean. Would stay there again.
My room was nice, clean, and the beds were comfy. The Staff was very friendly, courteous, and helpful. This was a convenient location and the price was right for my needs. The Local Mom and Pop restaurants are within walking distances. The ones that I tried were great! Also,very clean, nice, friendly and affordable. This is also on a bus line to the Circle, Mall, Shopping Centers, and Beaches. I would stay there again.
Very good shuttle service to and from the airport and the pier.The breakfast was also ok. ok
Location. The hotel was run down. Room AC didn't work. Asked 4 it to b fixed, still didn't work.
free breakfast :) the whole breakfast should be everything until stop time. the cook stops 30 mins before stop time and when we went down i guess we missed out of pancakes and eggs and possibly bacon and sausage. :(
not much I didn't like that when I arrived they would not let me check in because I did not have my credit card with me...even though it had been given on line when I placed the reservation and was confirmed. They had no problem billing me for the room as a no show after refusing check in. That sucks.
the staff was very helpful & location was great ! The carpet in the room was disgusting = REPLACE!
Pool area and tiki bar were a good place to hang out, workout room was sufficient, long breakfast hours (6-10) and good food. Access to Hollywood boulevard was great for finding places to eat before and after our cruise. They have a great transportation service that will get you to and from the airport or port everglades for $10 a person, ask at the front desk. they handled our group of 11 people and luggage with no problem. Someone had kids up around the pool until about 11pm, not the hotel's fault but beware a nice pool area and an atrium that all rooms face can lead to noise that may keep you up.
1 block off Hollywood Boulevard and tons of restaurants, bars, shops, etc. 1 block from Arts Park. Noisy - Tiki bar is open late and is in the center of the courtyard so all rooms are exposed to the bar noise. Rooms clean but very old, esp. bathrooms.
We were attending a NFL game and the location was great.We were able to access local transportation right outside the door of the hotel. It was very easy to find our way to the game and back with little difficulty or extra expense for cabs etc. There were several excellent restaurants within walking distance. Unfortunately there were several annoying aspects to our stay. This was an older hotel that had a "facelift". While the rooms were comfortable there were several cosmetic touches that did not work, particularly in the shower! Black holes near corners in baseboards looked like mould, as well as most of the caulking. Our telephone did not work, which was reported and not repaired during our 2 night stay. The complimentary breakfast was a joke. No eggs, fresh fruit or yogurt! If you like waffles you were in luck!
The room was clean. Was told that I had to pay a $50 deposit upon check-in. I have never had this request before and was uncomfortable with it. If I had not pre-paid, I would have walked out at that point. The check in staff was going to make a photocopy of my credit card until I stopped them. This is not a very secure way of doing business. Poor value for price. Not a great part of town. At night, the office is closed, but there is a strange glass window that the employee sits behind. Seems kind of sketchy! Was asked to pay $20 to check in early. Seems a bit excessive.
Convenience to Dolphin Stadium. Did not honor reservation confirmed by booking.com and was given only available room, which was a smoking room. Room smelled, had burn stains on carpet, soiled draperies, and in shower was a used wet washcloth. Front desk staff was not very customer friendly.
The location of the hotel was good, convenient. The staff was excellent always ready to help. We also liked the fact that we could do our own laundry. Although the room is quite large, the size of the bathroom is much too small: it's like they didn't plan on putting in a toilet bowl, then added it next to tub in a space of approximately two feet wide - one shoulder touches the wall while the other touches the shower curtain... Also, the rooms (we visited 2 of them) were musty and humid. The smell was that of a wet carpet.
housekeeping staff absolutely polite and responsive my reservation was not there when I got there so he could not honor the rates I had initially. He also shortchanged me and would not budge. So, I had no choice to just accept the fact that I was short changed and online reservation rates not honored because he said so. Very unprofessional.
The staff make you fell at home. Very friendly! Thanks for everything!
Location is ideal. Staff nice and great service. They let peopl smoke outside the rooms and in front of the lobby at breakfast time. Stairs had lots of smoke ash and had to take breakfast to room so I do not inhale second hand smoke.
Our group of 12 guys went down for the Jets v Miami football game 11/4-7. The staff and facilities were top notch. The pool area was small but nice. The location can't be beat, right on the Hollywood Beach Boardwalk, steps from the beach. Everything you need for your stay is in walking distance. Fly into FLL and 15 minutes late and $13 shared cab ride later you are enjoying everything South Florida has to offer.
The staff was very helpful and accommodating. The lack of food options. Dish network as the cable provider. The tiniest bit of bad weather and the TV lost the signal.
Near the airport.Nice and modern interiour. Good bed, big tv screen. Breakfast room is on the top floor overseeing the air traffic. Beautiful panorama. I was very pleased with the free wifi connection. If you don't have a computer, you can use one of the Mac's in the lobby, bring your credit card along.
The convenience of access to the Ft Lauderdale/Hollywood Airport Our room was booked as a non smoking king suite, however it smelled like smoke so we were moved to a non smoking king room, we were not given a price break for the lesser room.
Hotel is very clean and the people are very friendly. This was my 2nd stay at the hotel. The wait time to be picked up at the airport was over 45 ninutes, considering it was a thursday evening
The confortable bed and sheets. The bath ameneties and the variety of the breakfast.
Staff was friendly and willing to help when needed. Hotel is tired. Time for an update.
This hotel was very handy for getting from the airport and on to our cruise the next day. We stayed here 3 nights after our cruise, it was not convienient for getting around. We used taxis and it got very expensive, we should have rented a car. The front desk staff rarely smiled and always seemed too busy.
in need of refurbishment
airport shuttle, free wifi, comfortable bed, free breakfast, good value overall for an unexpected overnight in FLL room smelled like cleaning chemicals when we arrived
This hotel is located near to the airport. Rooms are large and clean. Price is fair. Staff was rude in the front desk. The room was noisy all the night. Also, there were old tobacco smell in the room in the interior material, linens or from the ventilation nonetheless the room was sold as non-smoking.
convenient hotel with a check in around 1 in the night. friendly staff breakfast was very poor, nothing continental about that. other facilities were not that great as the pictures should tell
This Hotel property offers many amenities that most others at this price range do not offer. It's very close to being a full service property. There customer relation skills are second to none. Housekeepers were quite annoying and persistent.
Close to airport and has a shuttle going there every 30mins. Great breakfast. Rooms are isolated from highway and airport noise. Clean rooms. Not a huge one but the parking space was too far from the hotel.
The room is very good and clean. Everything that is said in the reservation is done. Internet service and parking with no extras fees were very good for me. It should have a freezer at each room. Breakfast is poor.
The staff was extremely professional and flexible, not pressuring you to checkout immediately, and checking you in without a fuss. There wasn't much to dislike with this property. I cannot complain
The room is clean, I found it very nice, quiet even though it is near an airport. I did like it very much. Yhere is only one ceiling at the entrance of the door, fron inside that need to stay. Other than that the room was perfect & clean. Thank you very much for a super clean room that you comfort me.
It was close to the airport, free "breakfast", free shuttle service, free wifi. The breakfast was terrible. We couldn't even eat the "eggs" and all the bread was stale. I would compare it to gas station food. Pre-packaged everything. When we arrived there were no luggage carts and the employees were kind of annoyed that I would even ask and offered no help, they just watched us struggle. The room was pretty clean but the common areas were not. If you just need a bed for the night, it's a good price but I wouldn't recommend it for an extended stay.
Close to airport
Restaurant is open until late at night, rooms clean and comfortable, airport shuttle drivers polite and helpful. Not enough check in personnel at counter.
room was large clean the water was cold I let the bath tub run for 15 min. and was still to cold for a shower. one would think for the price you could have a warm shower before you travel!
The hotel was very near to the hotel which ran a shuttle service, needing only a call to the hotel to find out where it was. Checking in was easy and the room was spacious. we had a double room and shared with our daughter, for the night which was fine. The airport run way could be seen from our room but you could not hear any noise from the planes. The buffet in the evening was adequate as we had just flown in from the Uk, but not if you were looking for a large ot meal. the staff in the hotel were all friendly and helpful. I felt the the buffet breakfast was again adequate but not what i was expecting. I always think of american breakfasts and bacon go together but none, although you could cook your own waffles. We nibble at breakfast but ate some more later.
Right on a beach very old
Nice staff, good breakfast and location (right by the beach). I sometimes stay at the Travelodge and this one was really disappointing compared to the others. TV not working; water leaking in the bathroom; no possibility to shut down the AC (ended up catching a cold); cleanliness of the room could be better.
Absolutely nothing. No air conditioning, ino ice, desk personnel Registered in two adjacent rooms, 239 and 240. Total 4 adults and one 2 year child. Air conditioning useless. No ice in ice machine. Water leaking at base of toilet. Solution was spread towels on floor until the proper wrench could be found on next day. After additional compaining, relocated to different room with fair air conditioning (room 259). Due to heat in second room, all 5 guests moved to the relocated room. Result 5 guests in one room and paid for 2 rooms. Relocated room, 259, had exposed and loose electrical outlet. High risk for 2 year old. Music played past 4:00 a.m. in adjacent guest room.