Super comfy bed. Very clean. parking fee of 9$ especially that the hotel is only accessible by car.
Where's the free internet?? Try to log in and there's a charge of $12.99. Cheeping out and false advertising is not the way to acquire repeat customers, Very upsetting!
the staff was amazing form front desk to hospitality and I felt very comfortable there. you could hear the neighbors outside and through the bathroom vents
Clean and comfortable. Just outside of downtown. In close proximity to food and other daily needs.
Comfortable bed, clean room & bath, quiet
The staff is wonderful. Everyone is very friendly and helpful. The room was clean, quiet, and very comfortable. We got a mini-suite, which was great for having friends over. The pool was refreshing and well-run. Good food. Near boating on the Charles River. Nice grounds. Easy access from highway. Paying for wifi access. Food is pricey.
Vue from the room. Staff is great. Parking is available. Not much really.
Dinner table in restaurant had a nice view of river Given the price of hotel $300 for one night and the suburban location expected more. Room, 466 was an extraordinary ling walk from lobby. The hotel is poorly designed. Nothing was free. Had to pay $11 for the internet, no free coffee or hot water in the lobby. Housekeeper was knocking on our door at 8:30 in the morning then opened the door when we didn't respond soon enough. They leave an envelope in the room to remind you to tip housekeeper. I generally don't stay at Marriots so maybe they do this everywhere. The fan in the bathroom didn't work. Seems like this is something the housekeeper should notice and report. Would not stay here again.
It was reasonable The first floor rooms were very musty smelling and damp.
Great check in staff! Very personable. Room nice , comfortable bed:) Bedt room service. Lobster roll was superb! Especially the food !
Clean room, comfortable bed, nice shower. They charge for WiFi in your room and we were charged for the breakfast buffet, even though our online booking through Kayak claimed the buffet was included in the room rate.
After a 13 hour drive I would've slept on a cardboard box but what I got was heaven! The staff was beyond nice & very personable. The girl that check me in asked what I wanted in a room. Didn't demand or just give me a room. Made my first trip to Boston the best & set the bar extremely high. Would have been nice to have a guide to what was around the hotel. Being from out of state my wife & I had no clue what was around the hotel without having to do some investigation. Also, having to pay for wifi was a tad annoying.
The front desk associate had long, uneven and filthy fingernails. It was the first thing I noticed when he handed me my keys. Put a low - class spin on everything.
Clean room, front desk was nice! Bar staff was trying to close early. They were rude trying to rush is out.
Food was good I would like some type of a refund. The pool was closed down for an event and we never got to use it. That was the whole point of our stay to relax by the pool for my birthday. I was not able to do that so it ruined my stay.
Love the contemporary design and clean look of the rooms. European feel. Breakfast buffet was convenient but overpriced and mediocre.
Clean, up-to-date room LOUD A/C
The room was beautiful and the bed was so comfortable. With four kids it was nice to have a night just my husband and I. Boxk restaurant was delicious. Our dinner was excellent but the deserts was not. The room was quiet and the staff was attentive and friendly. I don't have a bad thing to say
The hotel and rooms are very nice. Our only complaint was that the ac unit was extremely loud as it was running.
Great location clean room and quiet
Location was great and easy to find. The overall hotel was loud, other visitors were loud and the room was noisy from them and the elevator.
The rooms were decent size and nice overall for the price. NO PARKING!!!! There was no mentioned of no parking when booked my stay and had to pay $28 a day for the parking garage. So it was a group of 6 people with 4 cars....$28/day each. :( The staffs at reception were rude when I asked about parking. This was not a good experience and would not recommend to anyone.
Arrived at 130pm to check in but was told room wasn't ready. When I returned later that night they told me they were overbooked and bumped me to a hotel 20 minutes away. Even though they paid for the cab it was an inconvenience.
I liked the proximity to Boston College. The room was cleam and comfortable. There was no foreworning of the extensive remodel going on. The hotel will be nice when finished, but was clearly not at its best. The restaurant was terribly disappointing-food was not good, and very expensive.
Enjoyed proximity to my training as well as short drive into the city. On site restaurant and bar had excellent service and great food. Somewhat noisy in proximity to highway.
Noise from highway
Parking is 1/3 of the cost to stay in the cheapest room! We paid $100 for a small room, and parking cost $30. When we were searching for hotels - we filtered with " free parking." When we got there - not only was it not free, it was OUTRAGEOUSLY priced.
Charmerende gammeldags "Grand Hotel" med flott beliggenhet og super service.
Omni Parker er et greitt sentrumsnært hotell, dog med de utfordringer dette innebærer. Hotellet virket, tiltross for at det var nyoppusset, svært gammeldags
Et fantastisk hotell med atmosfære
We stayed the weekend and it was really loud. Different groups of people were really loud in the hallways literally ALL night. It was like you were part of a spring break scene all over again.
Central Boston location. NO FREE WI-FI IN THE ROOM. Unacceptable for the price I raided!!!!
Location, facilities Nothing
The hotel itself was fine. The rooms are very small.
The room was tiny, just enough room for a bed. No closet and tiny bathroom. The room was only a foot wider than the bed was long. Would never stay here again.
Location, next to many "sights" within walking distance and the entrance to the metro line just across the street that can take you almost anywhere. Also a host of dining options in the neighborhood. Rooms were updated but on the smaller side for the price paid. All the staff was courteous and helpful, including everyone. The size of the room, felt cramped. Didn't include free wifi, but the paid version was pretty reliable. Don't know if it was the case in the neighborhood or just the hotel, but the water had an odd taste to it.
For one day and night after eye surgery my husband was completely blind. Please give high thanks to the doorman who helped him into the cabs or hotel lobby. After the bandages came off he could again see! Thank you Ma Eye and Ear and Park Plaza Hotel.
Amenities, seating, microwave and fridge requestable Lack of free wifi. Food and restaurant too expensive.
My wife and I stayed for a getaway weekend at the Boston Park Plaza and we had an amazing stay. Arriving into the hotel we were greeted immediately by staff and checkin was quick and effortless. The room was immaculate and the bed was comfortable . Before going out for the night we enjoyed drinks in the hotel bar and the staff was amazing. We would highly recommend this hotel
Excellent customer service. A minor complaint concerning a fee was dealt with quickly and expeditiously Room was rather small but quite adequate for one person, nice park view
Beautiful facility. Comfortable. Great food Room was a little small but worked just fine.
The staff went above and beyond to make sure that I had everything that I needed. Everything was clean and beautiful.
Thin walls; heard neighbors
The hotel looked nicer online to be honest. The staff were pretty great. House keeping was really good with fixing the room after i called about the bed being dirty. They left a nice note and some snacks/drinks as well. The TV was really nice. Our room was not very well kept. It was dusty, the bed hadn't been changed I believe, the sheets and pillow case was dirty and hairy, and the bathroom smelled like ciggaretes and was kind of dirty. the room was better than a motel so it wasn't the worst, just a little too pricey for the kind of quality you end up getting.
Don't leave your car in valet for over the 24 hour period or you will be charged $27 for 1 1/2 hours over... Still don't understand the Math there!
- Simple check in and check out procedure. - Some complimentary amenities in the morning (free coffee and fruit) - Good location for business - Not the newest facility - could stand an upgrade for the carpeting, floors and bathroom - Communal iron and other in-room amenities takes some getting used to - Not recommended for families traveling with children as there's nothing for them to do on-site.
Receptionist clerks responsive to questions and pleasing traveler. The bathroom shower was excellent. The heating unit in the room was noisy. The breakfast was skimpy; commercial granola bars, oranges, bananas, coffee from machine (all impersonal).
Rooms were clean, Staff pleasant. Nice gym. Love the security card elevator feature. Should be in all hotels. Elephant castle is always pleasant. I didn't like that my room didn't have an ironing board & safe. In my opinion those two should be a no brainier & standard.
Great location, rooms were clean, a lot of ports/outlets Room is kind of small, a bit pricey for the size of the room
Bathroom was pretty small.
Gym - small
The bed was too firm. Had a hard wire around the edge of the mattress. No Iron, No Microwave, No Fridge. The shower was tiny.. really small. Not comfortable at all.
The TV and shower are excellent as is the location of the hotel. Knowing how expensive downtown Boston hotels are, I appreciate being able to stay in the heart of the city at such a low cost. Sadly, the staff isn't very friendly. They always act like they are doing you a favor if asked a question or reporting the elevator malfunctioning!!!!
Extremely dirty. Unclean pillows and mattress. Not washed bathrooms.
Location, location, location. From here it is an easy walk to many fine restaurants, shopping, or for researchers, the NEHGS or the Boston Library (which doubles as an art museum). Little further for the Freedom Trail, but doable if you are used to walking. If you just want to rest and watch the world go by, the Commons is right across the street and at least during the day very safe and family friendly. Caught a late flight but they were more then helpful in storing our luggage and assisting in getting a ride to the airport.
Very clean . Beds very comfortable. Room size great. Needs to redecorate, wallpaper , bathrooms old . And staff is really nice but seems like in slow motion.
Great location and excellent service. Breakfast choices at hotel where few and overpriced.
A shower with black mold is gross, even if it is marble. The clock made funny noises about 2am. It wasn't the alarm, maybe a failing battery backup, Thought the maid fixed it, but nope. Only solution was to unplug it. Mentioned it when we checked out. On our last day we left the room for the day we left the AC on to keep the room around 68 deg, imagine our surprise when we returned at 7 pm the room was 87 deg! The AC was no longer functional, and per the "engineer" they sent up the only solution was to open windows. As a result we got to listen to the large air handlers all night. The last day we decided to try the breakfast buffet, the food was okay but certainly not worth the $25/ea! The best thing about this place is the location.
We had a room overlooking Public Garden and it was great. Nice view during the day and at night. Hotel is on Newbury Street and close to nice shopping, good restaurants, Beacon Hill - lots to do. Afternoon Tea is wonderful. We had a suite and they charged us $25 for rollaway bed for our daughter - tacky.
After making arrangements for our kids to stay with friends for the night, my wife and I booked a room at the Taj to celebrate our 10th anniversary. Within hours of checking in, we were startled by loud, raucous music. So loud that we had trouble hearing each other from across the room even though we were 3 floors below. Turns out the Taj was hosting a wedding party in the roof. Management said they were booked and couldn't move us. It was so unpleasant, we ended up checking out that same night so we could get a good night's sleep.
The proximity to the park was ideal for my 12 year old golden retriever. She loved all the attention she received in the lobby. The staff were very friendly and accommodating even during the holiday crush. Highly recommended.
Great staff, from the curb to the desk to concierge and room service--really, really good people. Pricey room service breakfast A toilet whose flush handle was in need of repair
Location was prime. Accommodations were underwhelming for the high price. Also attempted to contact the Concierge 3 times to arrange a special birthday flower arrangement for my wife. They never called me back. THREE TIMES.
The staff are excellent, the rooms very comfortable and the location is perfect, close to the T and right on the park.
Leah at the front desk was amazingly friendly and attentive to our needs! Car service no longer available. Rooms are getting old and a tad musty
very large room, comfy bed, large bathroom, access to Boston highlights. nothing!
Utmeket svømme/sportsavd, god restaurant (dog litt kostbar) generelt god service. Gratis shuttlebus inn til sentrum like utenfor døra! Kom en hel masse tax på bookingen (3 ulike pr døgn) som gjorde det hele dyrere enn jeg trodde på forhånd. Burde vært opplyst. Stod faktisk i bookingbekreftelsen at det ikke var by/distriktsskatt, men det var det altså...
Romslige værelser på et rent og rolig hotell. Et flott og velutstyrt treningssenter med svømmebasseng og elegant garderobe/dusj. Hyggelig og hjelpsomt personale.
Arrived in Boston just in time for a heavy snowfall accompanied with a vicious wind. Being from snowy Colorado I was well aware of fast changing weather conditions. The Westin staff were also aware and took on the opportunity to show off their talent. These people know how to take care of customers with their great service, personalities and that always lovely humor. I'll be back!
Location, very comfortable bed Bathroom too small, water with very low pressure
You can get to Copley Place and the Pru without going outside so weather is not an issue. Lots of restaurants nearby including Eataly. Symphony Hall is walkable. You can also walk down Newbury Street to the Public Garden. Hotel is small enough that you're not overwhelmed by people everywhere like the Marriott nearby. Parking is expensive! No coffee/tea in lobby - just in room.
Couldn't ask for a better location. No free wifi. Only basic tv channels.
An excellent Boston experience all around
The service was great. The staff caters to your every need. The room was very comfortable and provided a nice view of the city.
No pool due to renovations...not mentioned when reservations were made...not explained when checked in...
The shower kept running hot and cold and I could not set a temperature that was relatively consistent
What you would expect from a Westin. Clean, fairly modern rooms, big TV, complimentary bottled water, coffee and tea. It's connect by skywalks to other malls so you can get to many places without even hitting the street. Had little interaction with the staff but they were all courteous and efficient.
Didn't like how the website advertises a pool and spa but they have neither.
Location Staff was inattentive and seemed bored. I arranged for a crib for my room for my son and upon arrival, it was not in the room which was hugely inconvenient. I had to call to have it brought up. Also, wifi should be free in this hotel.
The Westin is located in the heart of Boston with easy access to public transportation, restaurants and shopping. Great location for business travelers. Customer service was also great. Definitely worth checking out for your next business trip!
The staff are very nice and accomodating. Rooms are comfortable and include wifi. The restaurant is just ok
Easy about 1 mile walk to back bay. Room smelled musty. First was given a room that wasn't cleaned properly. A shirt was in the corner of the room and a black mascara mark on the pillow. Then was moved to a room with a balcony which was nicer but still smelled musty and had eaten food(baba ganoush) left in the fridge. Housekeeping needs to improve! Will never stay again. Hyatt Regency in East Boston by the airport is way better!
Good level of service and venue Pool is too far from rooms
Hotel is clean and comfortable, Free wifi. High parking costs
The online description advised on-site parking, it sure was, at $38 a day, I could have stayed at the Marriott down the road with free parking $38 a day parking, turned my $150 room into a $200 a night room after taxes, very deceiving
It was comfortable. The staff was awesome. It was run down and the parking was over priced considering there was a lot of empty parking spots and outside the city.
Hotel staff were excellent, helpful, and very accommodating when there was a mix-up with room assignments. We really appreciated their friendly and gracious service.
loved my room and the location!
breakfast was very good comfort parking was an additional coast. We had two cars $80 total you can hear what is going on in the whole way and next-door room
Good elevator security, location, friendly doormen, the staff apologized for not taking care of my water problem or leaving a note. Didn't fix the loud banging noise when I used the hot water in the bathroom sink, mold in the shower drain, shower clothes line didn't work, no Boston papers available, coffee poor quality, Starbucks croissants were day old and cost $4+, I had a view over industrial Boston, obstructed by the gym. Even the gym faced away from the water.
Parking shoub be free.... One reazon i change to anotyer hotel.... But the night i stay was perfect.. Larry G
Special thanks to Maria at the restaurant, and Roe, the omelette chef for outstanding service. Nothing.
Location is great in the center of everything walking distance anywhere to Boston. That breakfast is not included with the price tag of the room breakfast should be complementary. Parking under the hotel should be priced accordingly and have a special pricing for hotel residents.
Wonderful location, comfortable and clean room, friendly staff. What else can I ask for a 3 day visit to the city. Can't think of anything.
Room was immaculate and newly renovated. Front desk staff was extremely helpful and accommodating for my late check in. I am from the area and stayed overnight to avoid public transit issues on the morning of an important meeting. I would definitely stay there again!
The location was great with close proximity to public transportation and that made it easy for us to get around the city. Front desk was able to get us a room with double beds on a busy holiday weekend. 1) Slow elevator to get to lobby 2) Steep valet parking fees 3) Room service did not clean the room on our first day. I am not sure whether it was because of busy holiday weekend.
Nice and clean. Annoying to pay for parking. Made me really angry, the hotel should have free parking for its guests. $40-55 a night is just ridiculous.
Friendly staff; accommodated a late check out request, but with a fee to be paid. Not an issue. Promised champagne and strawberries for special occasion (but never arrived). Great location. Bellmen were extremely helpful! Front desk staff seemed friendly, but read issues we had. Had there not been any of the issues, this would've been a great stay, I just don't know why there were so many missteps. It was a good stay, if you look at room size, bed comfort, bathroom size and comfort (just don't expect privacy; everyone will know your business in there!), friendliness, location. This should be a phenomenal stay. It has all the makings for it. It must've been a full moon or something that weekend. Was promised champagne and strawberries the first evening, but it didn't come. The next day, the room wasn't cleaned when we arrived back at 11pm, so called to have at least the bed made and fresh towels (they offered a discount on an additional night, which was accepted, though didn't go smoothly at final check out for some reason); also mentioned the missing champagne and strawberries, was told they'd be there the next night, but again no champagne or strawberries when we returned. Ever. Hallway was meeting central at 3am for drunken shenanigans by other guests. Finally, on the fourth day, after returning to the hotel after a long day, the wireless entry failed, so we had to wait to be let into the room. To the front desk's credit, they were going to upgrade us for free on the last night for the inconvenience, but one of us needed to get back into the room because they were flying out in two hours, so that wouldn't work. Was promised an email accounting, even gave email address and was promised in 5-10min; it's now over twelve hours later, and still no receipt in my inbox or spam/junk folder.
Close to everything but quiet to recharge Parking, not included
Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street. Snooty staff at front desk. Restaurant staff courteous. Not a hotel with a family vibe. It seems more suited for business and conference attendees
Staff was very helpful and kind. After taking a red eye they were able to accommodate us on an early check in. Hotel and rooms were clean. Beds were comfy too. AND it's close to everything/walking distance.
Had online check in everything was very clean beds comfortable great staff
The location was superb. The hotel is within walking distance of most attractions, shops, and metro. Chinatown is only one block away, with many delicious food choices. The pool could be cleaner. They should provide locks for the lockers.
everything worked good location
Service was great, Room and amenities were lush. For a BU Alumni attending some University events it was perfectly convenient! Valet was a little pricey...park on the street if you can but the Valet guys offered great service! Valet parking was pricey for Boston!
Smelled good, friendly people, the room, the fancieness Issues with my prepaid credit card apparently they're not accepted. This should be noted somewhere when booking. I didn't have another credit card or enough cash. In the end it was worked out but it was unneeded stress. When checking out (645 am) we needed to wait for a bit. There was no staff at desk
The staff was very nice. Service impeccable. Beds were so comfortable!!!! We will be back!!!! There is not a single thing I did not like about this hotel. It was wonderful!
Didn't even know it was the Boston Redsox Official Hotel. Lots of sports memorabilia, great creature comforts, staff eager to please. Jonathan at front desk was the standout employee that made our stay even better. He had great tips, suggestions for sights & food and truly made us welcome. Having to leave
We travel alot and I don't think I have ever stayed in a nicer hotel. The rooms were exceptional from cleanliness of the rooms to the friendliness of the staff. I will never stay in another hotel in Boston but thisone. Nothing!
The staff at the Hotel Commonwealth was friendly and accommodating. My Mom and I stayed one night in order to attend the Patriot's Victory Parade, and though we opted for a late checkout, we ended up getting stuck on the parade route. We called to let the hotel know, and they were very kind. Instead of charging us for half a day, they went and packed up our room for us, and held our luggage in the bell closet. The hotel was beautiful and the pillows and beds were some of the best I've ever slept in! Will definitely stay again.
Room was great; location superb to Fenway for Billy Joel concert, and staff was fine. Valet was extraordinary! However, had to negotiate with staff at desk to get room reserved. Booked at Hotel.com and reserved the Fenway Room which is shown on their website as looking over Fenway Park. When we asked for it upon arrival desk clerk told us a lot of people THINK it looks over Fenway but it doesn't. Even if it did there was construction obliterating any view. (Picture on Hotel.com misleading: hotel is on Beacon Street a block from Fenway Park). He gave us a "Kenmore" room which looked into alley-type street. Asked for refund of difference, told not done, but upgraded to suite. Satisfied with new room..
Wifi was terrible. You couldn't even get high speed wireless in the lobby. You had to pay for it and even then it was spotty at best. For the money we paid for the room, reliable internet service is not too much to ask.
Shower head needs replacing room 410
Svært hyggelig rom og god service med sjokolade som smakte utmerket til nespresso kaffe (maskin på rommet). Vannflasker hver dag som var gratis var også godt.
Det var et personlig hotel, vi bodde der i 2 forskjellige perioder i løpet av vårt opphold i USA og begge opphold var preget av meget god service i alle ledd.
The brick work was super cool and the location is top notch. Walking Charles street and public garden was amazing If you stay in the jail rooms the lobby can get a little roudy, but bar closes at 2am so it's quiet after that
The hotel is very unique for sure. How often do you get to stay in a prison in luxury? The staff is very friendly, and the glass of sparkling wine at check in was lovely. The quiet lobby turns into a very lively nightclub in the evening. Our view was a tiny slice of the Charles river and the Royal Sonesta Hotel. The price for everything from drinks to breakfast is obscene. My husband and I had breakfast in Clink Sunday morning, I had Bacon and eggs, with 6 pieces of red potatoe,and two cold pieces of toast. My husband had the same except he had sausages that were undercooked, and we each had coffee. The total came to $59.92 without tip. We didn't get menus, just ordered, so we were stunned. Buyer beware!!
andre and young man from new jersey was the best person who hever attended me at a hotel . Top notch. the business center and gym need an upgrade
We've stayed at the Liberty several times. We love it. Great location, great restaurants, and the lobby is amazing.
The staff was very friendly and courteous. Location was excellent for my needs Price was way too much for the room and amenities. Very poor value for the money. Does not compare to the Four Seasons or the Ritz in comfort price or amenities. Room was not very comfortable and to charge $19.95 for high speed internet per day is outrageous.For the price it should be complimentary. Would not stay there again.
Bar at night was so packed you couldn't get a drink.
Customer Service was amazing - staff was efficient, friendly and helpful. Over all feeling of this place is customer-centric without being stuffy or gratuitous -Would love to go back again! It was a little hard to get to off the highway - but not much they can do about that ;)
Clean and comfortable. Good valet staff. $50 parking... conveniently not mentioned prior to arrival. Asked for 2 queens and got a king. Nothing but 20-somethings in the lobby any time I was in it (ZZZzzzzzz). As I almost live in hotels, I care about the mix for my own sanity and it would be nice to have a more professionally/intellectually diverse mix. Inconvenient access to AC plugs at the desk. Occupancy sensors suck. No mint:)
Great rooms, great service. Not very family friendly.
Structure Pretty much everything
The liberty staff, amenities, location and feel were top notch. I did not like how thin the walls connecting the rooms were. It was hard to fall asleep at night a few nights we were there because there was no sound buffer.
Very friendly staffs. Free Wifi only for 2 devices per room & it's not the high speed for playing games. Upgrade is $20 extra.
The amenities, the restaurants, the staff, the rooms were all very nice. I was very upset with the fact that my room had no internet access other than paying $13 to $17 a day. I am sure when I made my reservation through Kayak that in the description of the room it read that internet access was included. I called the concierge desk but they were of no help to me. As nice as my stay was, I would not stay at this hotel again nor would I recommend it. The elevators were a mess during my stay too. Everyone staying there was upset and complaining about the incredibly long wait times.
Elevators are a disaster, unless you love waiting. No free wifi in the rooms (what year is this????). No fridge in rooms (what year is this???)
I think the hotel feels too old.
the room was very clean,great view of the city and the bed was fantatic.will stay again
U arrived early in the day and they checked me into a lovely room.
Lovely hotel. Elevator system very efficient. Rooms very spacious. Noisy neighbors. Called front desk and they didn't seem to do anything.
Located in large shopping mall in center of town. Very clean and relatively comfortable. Water bottle in room cost $7.50. Elevators very slow on occasion. Very old TV system with limited HD channel selection.
It is in the Copley Plaza and as such closed to every thing and like other hotels in Boston, too expensive for what one gets in return, but this one was less expensive. Though Internet was available, only at exorbitant price; amenities in the room, none; one plain bottle of water was $7.50, though we had a nice view to the street, still the room was not cozy, rather detached , impersonal and with white all around gives the sensation one is in a hospital and it is sickening. no night reading lights. In the middle of night to much lights moving to the room frm out side.. It is clear one is not at home!
I recommend valet parking. Location is excellent for shopping too and staff are great. Bathroom was not cleaned properly may be the product they used and did not finish wiping down because toilet cover and seat was sticky.
the view was the best. Have to get private parking, costed same as my stay at the hotel. waited for 1 hour and made 5 calls to get brushes.
The location was great. For $640/night there were zero amenities. Such as, the room came with 2 keurig pods, if you needed more (for your 4 night stay) they would happily provide them for you for $1 per kcup. Wifi was extra. Oh, there was a continental breakfast on the 28th floor however, for my $640/night that was not included in my stay. Not sure how you upgraded to coffee and a donut.
breakfast at this hotel is below hotel standards!!!
A tad expensive, but beautiful for that special treat. Location, quality, services, staff friendliness, all 10/10.
The Meritage Restaurant was outstanding. Our view was magnificent and the staff was very attentive, they seem to like what they are doing. The maid service was a bit inconsistent.
spa , pool . close to gardens .with transportation. good food at a fair price $44.00 parking was a one time fee which is fair.will promote and stay again everthing was great!
A fabulous location, with great views of the Harbour, made the start of our New England trip something to remember
The hotel is but not more than that !
View of the sea & quality service Breakfast not included in price. Overall cost too expensive (bed+breakfast+taxes)= more than 400 euros per night)
Excellant facility, perfect location, easy walk to Little Italy and other shopping, Fennial Hall. NO
Wonderful location with a world class view of the Boston Harbor, the airport across the bay and the flashing lighthouse at the mouth of the Atlantic beyond. Very good downstairs staff, lovely restaurant and bar, and spectacular if you like boats, the water, watching the weather and walking to the aquarium, etc. Easy to get to by water taxi from the airport -- an adventure. The sheet on the bed had what was certainly a fresh red blood drop on it -- like someone had cut them selves and didn't know while making the bed -- when we finally came in late the first night. The staff took care of this and the room was very clean after that.
Location and atmosphere Received a queen size not the king and there were issues with the minibar
This was a great place Nothing bad to say here
The staff could not have been nicer in particular the Concierge Desk It was expensive but because it was a conference we stayed there