Personalet var hyggelige og imøtekommende og det ble utvist god service. Kvalitet på frokost samsvarte ikke med pris.
Rommene var store og fine, og beliggenheten bra. var litt støy utenfra, men gikk greit.
Service and Food
the rooms were cold poor wall controls and no instructions made in a cold stay
Everything was great.
location very good parking charges
closeness to northumbria uni
Excellent location of hotel, right next to the city centre. Twin room was clean, tidy and comfortable and the breakfast was also excellent. Staff were very friendly and helpfull, will definatley stay here again. Meal in resturant at night wasnt that nice.
Made to feel welcome and our needs as a family were responded to very efficiently and with genuine willingness Our room was too hot on night one although when I asked for a fan we were given a different and cooler room
Friendly staff. Good food. Value for money. Breakfast was poor. Some cheese would do the trick!