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Sentralt og hyggelig personell
En fantastisk lysekrone i foajeen Trodde et slikt gammelt og erverdig hotell hadde hatt bedre egst restauranttilbud,
Bra standard og fin beliggenhet. Lett å finne. Noe lytt ut til gangen
Jeg likte at vi fikk bytte rom da tv sluttet å virke :) og at vi fikk KitKAt , vann og juice hver dag i minibar. INKLUDERT i prisen..Pluss for badekåpe på rommet. det luktet råte på det første rommet vårt, rom 315...men det var vel generelt den etasjen . De drev med renovasjon nå, så det blir vel bedre. Det så veldig luksuriøst ut ,men det var veldig slitent. Rommene er dog oppusset, så alt var veldig rent og pent- men råten burde de gjort noe med.
Det var stille og rolig, noe jeg setter pris på. Man ga inntrykk av å være noe over middels klasse på en ok måte Kan i farten ikke komme på noe
Var ett pent hotel med god størrelse på rommet og betjening var hyggelig og høflig Kan ikke se noe jeg kan komme med,Hilton er vel kanskje ikke helt normalt i min prisklasse,men med det tilbudet som var så måtte vi bare trø til
Vi likte plasseringen av hotellet i forhold til bykjernen, samt utsikten og omgivelsene omkring hotellet. Vaskeservanten burde vært litt smalere slik at man kunne komme nærmere speilet. Vi kunne også tenke oss såpedispenser, gjerne fastmontert, i steden for såpestykke.
Rommet var av et av de største i gulvflate jeg har vært. Hyggelig betjening. Noen høylytte gjester i gangen nattestid - det var engelsk fredag.
Fint beliggende i sentrum av Newcastle. Frokost ikke inkludert i romprisen, dessuten var frokosten forholdsvis dyr i forhold til det som ble servert!
Jeg er ikke røker, men hang meg oppi hotellets ikke røyke kampanje. Det ville ikke være mulig å bringe med min kone som røyker.
Nær flyplassen. Ca 15 min med taxi. Ved bestilling av trippelrom bør tre dyner vere tilgjengeleg.
Reint, ryddig og sentral beliggenhet. God service.
Very helpful doorman who provided free map of Newcastle and information leaflet plus friendly advice Confusing 'levels' rather than floor numbers. Unusual for breakfast not to be included in room price.
Friendly staff and easy parking
Comfortable, quiet and calm.A lot of oldfashioned charm with helpful staff. Good service in restaurant.
It's proximity to the city, you couldn't get closer to the shopping and sights if you tried! The hotel was very basic, it had no atmosphere and looked shabby and in nead of a refit. A distinct lack of luxury swing as it has a 4 star rating!
Ease of access directly to city, facilities, bars, staff, the fact that it is an independent hotel & not a chain
Location was just what I wanted Meeting friends and enjoying a very nice meal in Chinatown The Dragon House
its location and the high standard of the hotel. I would have liked to check in an hour earlier.
We enjoyed the extra luxury of staying in a prime location in the city, we got upgraded to the bridal suite and no extra cost whic was fantastic and everyone was polite and very helpful, we would certainly come again and would be happy to recommend the hotel. we also loved the bathroom, the shower was great. we did not have breakfast as it was rather expensive and all the reviews said it wasnt worth it,
large room, comfortable bed. parking at car park over the road, despite it being inexpensive. Public areas generally a liitle dark.
Bar and Bistro staff very good service indeed. Nothing was too much trouble Dvd player in room wasn't working. Reported it 4 times and not got fixed. Had to checkout with dvd still stuck in machine so lost it. Hotel reception not very apologetic but gave me car park for free.
The ambiance of the hotel, very peaceful and relaxing. A double booking had been put through on your website which caused some confusion at check in as they had allocated 2 rooms for us.
Parking of Car for the last night was paid for by Hotel. Car Parking Policy was not explained on Check-In even though the car Registration Number was completed on the Check-In Registration Form at the time. Breakfast staff (and most probably the supervisor) require to be trained: It took 3/4 of an hour and 3 reminders to get my breakfast of Kippers processed. The Staff commonly pass by tables with out clearing used / empty plates & bowles until the cooked breakfast plate is to be served or the tables are vacated. It is expected that the cooked breakfast plate be cleared once the contents has been eaten and pending the completion of drinking the balance of the tea / coffee pot!
Staff were excellent Hotel rooms were too hot
Being close to Quayside. The room was well stocked with all he amenties needed for a night's stay and although we did not eat in the hotel, room service and the menu looked appropriate. We were placed in a room designed for the disabled so the bathroom layout and design was not what we expected. The room also had an ajoining door. The people who were in the next room were still talking at 4am - not 'rowdy' but loud enough to disturb our sleep.
Good stay overall. We (there were 3 of us on business) arrived at around 1 Pm and were told check in was 2 Pm so waited, only then to be told it was 3 PM. I still got my room at 2 Pm but my collagues had to use the spa to freshen up as we had a business meeting at 2.30 PM. I asked for a wake up call at 7.30 am but did not get a call. That said, still a good hotel overall and staff were friendly.
I really liked the comfort of the rooms. To be honest I had no problem with the hotel as such.
Excellent facilities and service. Fantastic breakfast! None
Its excellent location,good breakfast,helpful staff The decor was purple, grey and black - altogether too gloomy
Ordinært hotell uten spesiell komfort til relativ hly kostnad. Dårlig og dyr frokost
Veldig hyggelig betjening, samt at det var et fantastisk fint hotell!
Store, romslige rom. God standard. Fin beliggenhet ved elva Luftkonisjonering virket ikke. Kun små glugger som kunne åpnes i vinduene, og i og med at det var veldig varmt i byen da vi var der var det fryktelig varmt og det ble dårlig med søvn. Ikke sluk på badegulvet, ble veldig vått under dusjing. Kunne vært lite kjøleskap/minibar
Beliggenheten, sentralt, hyggelig utsikt over elven, stille, ikke trafikkstøy Nesten umulig å sove om natten. Lufteanlegget fungerer ikke. Romtemperaturen var aldri under 22 g.C Utetemperaturen var 5-6 grader!!
Rommet var stort og med god utsikt. Beliggenheten var veldig bra, nært til sentrum. Hyggelig betjening. Trimrommet var elendig, apparatene i dårlig stand og veldig varmt i rommet. Bassenget hadde for varmt vann og det var ikke bra renhold, mye hår på gulvet i dusjene.Prisen for rom bør inkludere frokost.
Rommene var store og fine, og beliggenheten bra. var litt støy utenfra, men gikk greit.
Personalet var hyggelige og imøtekommende og det ble utvist god service. Kvalitet på frokost samsvarte ikke med pris.
Within walking distance to the airport terminal. Room was large and clean. staff were very helpful to change our room as the first one did not have operating air conditioning at the time, although they tried to fix it. Restaurant was reasonably priced
good location, clean no free wifi in rooms, restaurant food was not that great
proximity to airport Getting to the hotel, a friend came to pick us up and seeing the gate and 4pound parking fee she panicked and parked on the road outside and got a 60 pound fine from police who arrived in a minute! a note at the entrance could explain ticket validation!!!
Interior design was very nice and surprisingly upscale. Rooms had very nice amenities, such as a rain shower, heated towel racks, fridge, and microwave. Free and fast WIFI, too. Hotel is in need of some upkeep, especially for a place that is aiming to present itself as upscale -- e.g. small but visible water stain in the ceiling of our room and some other minor upkeep issues. Nothing unclean or dangerous though.
Very good size suite, still looks quite new, and furnished very comfortably. Quality mattress, and good location for the Quayside/Baltic Mill. Helpful staff, and one of the better buffet breakfasts we've had. Slightly out of the city centre for shops & restaurants (apart from those on the Quayside), and not the most enjoyable walk back at night.
Great concept. Convenient and well run. Keep up the good work and open more. None
Staff were great
I thought that breakfast was very well executed I asked for a alarm call which never came!
the refreshing and novel idea of the suite where its like your own personal flat
1.convenience of having a well equipped kitchen. 2. everything very well designed for function and looks. 3. excellence of all staff. the shower floor is slippery.
Accommodating and friendly staff, a clean comfortable room with no interior or exterior noise. Complimentary welcome pack with tea or coffee available at any time was a nice touch. Breakfast time can be quite busy and maybe more staff and a quicker turn around of hot food could help this.
It's very luxury! The suites are modern, minimal designed, having all the facilities for a quality way of living!!!!!
Absolutly perfect for the weekend, and in fact I'd like to move in! Great Accom!
Pleasant staff, good breakfast buffet Not as good as our last stay. Queen rather than king size bed and small room at the noisy front of hotel. Felt we would have got a better room if we had booked directly with hotel.
Rooms very comfortble and clean and a super breakfast in the morning Bit a mix up with my booking as there was another person with the same name as myself this caused a bit of a delay in getting into my room also had to use the leasure services area to get showered as i was going to the race meeting.
Staff were friendly, the hotel was clean and so were the rooms. There were excellent facilites available such as swimming pool, hair salon and squash courts. The room service food was not good at all the curry was watery and the salad had stones in it. I complained but nothing was done about it and i was still charged the fool amount of the meal.
purpose of visit was for christmas shopping trip, leisure facilities were a benefit to us
Excellent, friendly staff with lovely clean spacious grounds with fantastic facilities.
Service excellent. Breakfast good and plentiful. 3Rd night free! Rooms very small for Marriott standards. Net curtains dingy and double glazing window frames filthy! A complimentary bottle of water should be provided as in all Hilton hotels. The television was a very small crt television and I have not seen one of these in a hotel room for years! Usually they all have large lcd or plasma televisions! Husband very disappointed. Rooms need updating!
very comfortable room, nice and warm, nothing too much trouble
Very comfortable room TV Channels - would like to have seen Freeview/Sky News
The room was spacious and very comfortable. Although we didn't have a chance to use the leisure facilities they looked very good. We were kept awake until 5 am by the people in the next room.
Nice friendly staff, concierge very helpful and tasty breakfasts. Bedroom spacious and comfy bed. Duvet too heavy, but was changed on request by obliging staff. The fridge provided space only for minibar, which was scarily expensive. Room service quickly provided jug of iced water no bother.
God service og dette er et hotell som jeg har brukt flere ganger og kommer tilbake til.
Hotellet hadde overraskende høy standard, særlig tatt i betraktning den lave prisen Hotellet ga inntrykk av å ligge ved flyplassen (imlisitt i navnet), men vi måtte ta drosje et stykke for å komme dit. Vi kunne også tatt metro fra flyplassen (tre stopp), men vi fikk villedende informasjon om dette på flyplassen, slik at vi ikke fant frem
Det er et komfertabelt hotel og det er andre gangen jeg bruker hotelet. Store hotelrom og rolig.
Rent og fint. Store rom og fint bad. Pen spisesal og fin frokost. Prisen på frokosten og middagen. Det var heller ikke mange som benyttet seg av middagen spesiellt.
Meget vennlig betjening, koselig barområde og god mat.Et pluss for oss var svømmebasseng som vi benyttet hver morgen. Hotellet svarte til forventningene.
Rommene var bra Resepsjonsbetjeningen kunne vist mer positiv serviceinstilling. Med unntak av en ekstrem hyggelig dame, var de andre ikke så bra
Hotellet var meget bra, pent og lukseriøst. Medaljens bakside var beliggenhet, men busstilbude er greit og taxi er rimelig ift. Norge.